Nothing was good about my experience with Dr Cole and Southern Eye Associates…read more Waited over 1.5 hours to have the assistant get upset with my service dog in training- which they knew about when I made the appt. She walked out after 3 minutes. 10 minutes later Dr Cole came in to tell me, he was cancelling the appt and I could reschedule when someone can watch my dog. I said, I am not coming back. They tried charging me. I called my insurance to tell them not to pay, Dr Cole cancelled the appt after he slept in. I went to the front desk several times during the hour and half and none of them could tell me why I was still waiting. Went to Jervey Eye Group and had the greatest experience.

Dr. David Williams is a great doctor. He performed cataract surgery on my husband and it all went…read morewell. All the office staff are efficient and friendly.

Dr Holland took over my eye care when I moved to Greenville this afternoon I had surgery on both…read moreeyes. Dr Holland has been very thorough and personable. She has provided excellent care and has good ideas on possible treatment options. The staff is also very good and up beat. Going to the office is a very positive event.

The office staff were some of the rudest I have ever encountered. I can't speak to the quality of…read morethe doctor because my experience with the front office was so unpleasant that I chose not to continue. Unfortunately, the staff's unprofessional attitude left such a negative impression that I would not recommend this office based on my experience.

Dr Lara Newman and her team are the best ,caring, loving, and so much more. The entire staff at…read moreJervey are professional and compassionate in dealing with their patients. I highly recommend Dr Newman and team for any problems with your eyes. Bless them for their patience and service to me.

Doctor Weir was great, but you have to watch billing like a hawk. I have Aetna PPO , I went in for…read morea 5-minute deal to get an ingrown hair removed under my right eyelashes. The billing department coded it wrong and now wants another $125 outside of my copay. Now I have to dispute this.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends

This place is horrible don't even waste your time. They rude and they don't fill out paperwork…read morecorrectly. Then they want to charge you $25 for paperwork to be faxed over not not even complete. How you sign a paper that's not filled out? Took a whole week for somebody to get back to me. I went to another eye doctor and they did way more testing on my eyes than this place and found a solution. They told me to take eye drops that didn't work and one of the eye drops was discontinued. These people are worthless and rude find you another place. Doctor got an attitude because I asked if he can wash his hands before he touch my face. The lady took my papers and faxed them then my job said they never got the papers so I'm supposed to pay $25 to fax them again lol this place is a mess

I came there looking for high quality glasses. I have just started to have to wear glasses, and the…read moreprevious frames that I bought at another store were not comfortable. The Eye Institute had the best selection of better quality frames, and they ensured that they fit me perfectly (I have one ear slightly lower than the other, so my frames need to be fitted) Couldn't have been happier w my purchase!

I had a retina detachment with a tear and every experience I've had at this office and with my…read moresurgery and post surgery care has been amazing. The first day I had to go to this office I did have to wait a long time to be seen (I was there for close to three hours) but it was an emergency appointment and that was understandable. They fit me in for surgery the next day at the Bon Secours downtown hospital DURING A SNOW STORM. And in the weeks after my surgery, I was extremely anxious and every single time they did what they could to fit me in and double and triple check the issues I was having. I was extremely apologetic every single time because this is the first time I had gone through something like this and as an anxious person in general, I am sure I was more than a little bit extra, but they were never anything but kind, helpful, and informative. My main doctor is Dr Feldman and he has truly been amazing throughout this difficult experience. I was also unfortunate enough to have this happen when I was out of my insurance network (traveling from out of state) and the people working in the finance department have been extremely helpful and understanding as I fight with my insurance about payment. I am also not the first member of my family who has been a patient here and my sister also has nothing but great things to say.

Retina consultants of the Carolinas continues to be our go to place for all my husbands eye care…read more We have needed to be seen a couple of times as emergent, and they got us in within a few hours. Dr Hall will always hold a dear place in our hearts, and Retina Consultants of The Carolinas comes right behind them. Any Retina issues, this is the place to come. Highly recommend. We never mind waiting because we know that means they are working in someone with an urgent issue.

An Excellent group of very courteous and professional people who I believe you can trust your eyes…read moreto. I have been to several eye groups, Medicus and Doctor Rossow were thorough with my exam and did, by far, the best job of explaining things and making recommendations to me. My wife started going here and was also pleased with Dr. Rossow. I highly recommend Medicus.

When a patient calls begging to be seen, see the patient. The response "He was just seen in March",…read moredoesn't help when it's the end of October. Things can and do change. Just a reminder Emergency Rooms and Urgent Care Offices don't have the equipment to check your eyes. If you value your eye sight don't depend on Medicus. You need a doctor that will be there for you.

I had lasik done on December 7th by Dr. Parisi. Within just a few days, I was seeing 20/20! The…read moreentire staff at the Greenville location was absolutely phenomenal. They went above and beyond to accommodate my appointment times to fit my busy schedule. During my pre-op and post-op appointment, I was seen by Dr. Brown who was also very knowledgeable and took his time! I saw Dr. Sawyer for my 1 week follow-up. I experienced quite a bit of dryness in my eyes after the lasik (it's normal!) and he gave me some drops that nipped it in the bud! I enjoyed the experience and would do it all over again if I had too! From the check-in desk, exam room, to the surgery room, .... they care! Trust them. Thank you, Clemson Eye! I am one blessed and happy patient!

Worse optimologist ever. I have had a PD since I can remember and I have been wearing glasses since…read moreI was 6 years old. I told them that I need PD for both eyes. The right PD and the last PD were absent from my prescription. I went to several places both online and in person and was told that my prescription called for PDs for both eyes. I tried to call them back but never was able to get anyone on the phone. I was also told that they don't take either of my insurance plans even though I was told on the phone to setup an appointment that they definitely accept both my dual plan. I can't stand a liar but I hate a liar who thinks I am stupid! I doubt the entire exam. Will not be going back

This was my first appointment, and I can thankfully say that Dr. Parker was super! I'd previously…read morebeen diagnosed with a corneal disease, and Dr. Parker did an extremely thorough examination, anwered all my questions, and was very pleasant to deal with. When she was speaking, I had no doubt of her expertise and didn't second-guess anything she told me. Great job; thanks Dr. Parker!

I have been seeing Dr Parker for MANY years. I have complete confidence in her and her knowledge…read moreand abilities. I only have two eyes. So happy that she treats them so good!

You need to update your records. Carolina Internal Medicine is NOT a…read morepart of Bon Secours. They have been Prisma for several years.....and the change has not been positive as far as the care I am receiving.

I scheduled an appointment using MyChart for a new patient visit over the phone. I have updated…read morelabs from a couple months ago on my records and just needed to touch base with a doctor for medication management. On the day of my appointment -- half an hour before I expected the call -- I got a phone call telling me I had to come in person. I could NOT, which is the reason I scheduled on the phone... I was told the cancellation wouldn't be held against me. The front desk lady fumbled around on the schedule and scheduled an in person visit for two days later. I woke up to more news about the measles outbreak and decided it was unsafe to go in person as I have a five month old baby who would have to come with me. Just a few hours later I received a MyChart letter addressed by Brittany Ellis, NP (thought this was fairly unprofessional. Why not use the clinic name?) telling me I was no longer welcome to schedule there because I "canceled" two visits. I canceled ONE visit. They allowed me to schedule a phone appointment and then told me "OOPS! Not sure why it let you do that!" Just very much annoyed I was told the first cancellation wouldn't be held against me since the system allowed it to be scheduled in error. I cannot find good primary care in the upstate and this continues to be true. Cannot wait to move.