With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

My original review of Chapman was in 2018 and centered around my wonky but still operational…read morefurnace. This time around, I've gotten the chance to try out Chapman to address some electrical issues in the house. Truthfully, I wasn't aware that Chapman handled electrical. I'd begun having some significant electrical issues a couple weeks before Thanksgiving. I called another company that I'd used for a smaller project with good results. They came over and did some minor adjustments, however, they noted there were significant issues and planned to send me an estimate. They did let me know this "fix" was more like a band-aid and the significant work was inevitable. It was less than a day when the "band-aid" stopped working. I waited a bit anticipating their estimate, though also disappointed that they'd done such a weak fix. Finally, things got WAY worse. It was shortly before Thanksgiving and the situation was urgent. I left a message for Chapman anticipating that I was likely out of luck for the holiday weekend. My general sense was that was their plan, too. However, I think the rep (I believe her name was Hannah) heard the panic in my voice and I explained my situation. She arranged for a technician to visit the house the next day. This tech did agree that the issue was serious and warranted a few major repairs. He explained it well and explained my options. To be honest, I'm usually quite cheap. However, when he gave me two options I went with the more expensive option as I really wanted to make sure the fix was done properly. I was tired of band-aids. They used my initial service call as a down payment and the electrician, Rodney as I recall, scheduled it and made sure he would be the electrician for the project (NOTE: In reality, this ended up being a 2-3 person job). The only slight hiccup was that I'd been told they'd arrive at 8am. In reality, I called them at 10am and learned they were having trouble finding one needed part. That was fine, though I should have been called. Around 11:15, and somewhat surprisingly, they arrived and dug in. Seven hours later? They were done. I was particularly touched by a neat gesture - I'm a wheelchair user. In their estimate, the electrician had written that he'd be putting my new panel in at wheelchair height. This wasn't something I asked for particularly, however, it was a pretty cool gesture recognizing my needs. Rodney explained everything and was entirely work focused. He completed the work as promised and the cost was exactly as quoted. He explained a couple other concerns - including one that wouldn't be a Chapman issue, however, he explained how it could impact the electric. I've now had Chapman work on my furnace and my electric. Are they more expensive? Yeah, I'd say so. If you're looking for a budget electrician, Chapman probably isn't that. However, in all three visits the work has been done and done well. They've avoided band-aids and actually fixed issues. Their quotes have been accurate. The employees have been professional. With the exception of today's tardiness, the experiences have all been impeccable. Truthfully, I should have likely called Chapman first. While I may not call them for smaller issues, the truth is for me it's worth a bit more to get the work done right. The work is warrantied and I now have a system that should last for years and is also accessible. That other company? I still don't have their estimate. Chapman wins.

We had a great experience with this company from start to finish. They quickly identified that our…read moredryer vent needed more than just a cleaning and recommended replacing the entire run to improve safety and performance. The team was professional, efficient, and completed the work much faster than we expected while maintaining excellent quality. Everything was clearly explained, the work area was left clean, and our dryer is running better than ever. We would absolutely use them again and highly recommend them to anyone needing duct or dryer vent services.

Chad from Mite-E-Ducts came out to review the work from the technician. Chad helped repair our…read morevents and make everything right. That's not something a lot of companies are willing to do.

Heat and Cool installed a new ac and furnance. we've had it for a week now, with no problems…read more Installers did a great job! Very honest company. I would recommend them to all! thank you Heat and Cool, Danville In Ron and Kay H.

I have been using Chapman for many years, along with my mom and sister. They are really the best…read more-- and I know this because I'm a property manager and some of my owners are partial to other companies, which are OK, but really mediocre. When Chapman comes out, I know that my furnace will be thoroughly cleaned, lubricated and metered. They don't rush through this as some companies do. They make sure it is done right. I always ask for Steve Rosemeyer for heating and cooling, and I'm willing to wait to get him (being one of the best, he is obviously booked ahead a couple of weeks.) Thank you, Steve, for all the GREAT work, and also to all of the staff at Chapman. A+++++

Scott was great! He came the same day and when the Nov presented more work than just cleaning out a…read morevent he carefully explained what was needed.

Scott came out to do a simple dryer vent cleaning. He got a lot of lint out but had one hunk of…read morewhat appeared to be lint that was not cooperating. He used a vent camera to find and show me that it was a break in the dryer vent at the 90 degree bend with what appeared to be insulation. I was crushed. It had to be reconnected in the soffit. Scott said he could do it! He had the tools and other parts. Well it was more involved that he thought but he kept at it and fixed it completely! Tested air flow and all is good. This is one talented individual who will do a great job. He's professional, communicates with you from start to finish so you know what's going on, charges reasonable rates, and is very conscientious. Could not be more happy!

Looking good!!! Always quick and professional. Very great work and would def recommend.read more

We needed a quote for mold remediation before making a counteroffer on a house, and our inspector…read morerecommended AdvantaClean. I called the AdvantaClean South Suburban Indianapolis team and Victor actually went down to the house the same day and e-mailed a quote the following day. I also received a complete explanation of the process that would be used and the scope of the work, the material safety data sheets on the chemicals, and "Five Mold Myths" which really helped put the whole mold issue in perspective ("it's not the next asbestos"). The team answered all my questions, always returning phone calls in a prompt and courteous manner. As they did the remediation, they explained things step by step, and even though it was miserably hot I never heard one complaint. Between the heat and the old part of the crawlspace the job took longer than anticipated, but they never cut corners or rushed to get done - in fact, they had to come back the next day to finish because they wanted to make sure it was done properly. They worked hard, did a very thorough job, cleaned everything up, and the bonus was how polite and considerate they were. I would highly recommend this team!

Needed to get my air ducts cleaned and called Duct Doctors. Kenny at Air Doctors called me and…read moresetup a time and date. He came out and checked the ducts, showing me what they looked like via a camera. Had him do the cleaning, and he showed my the followup pictures of before and after. Very pleased with the results! He cleaned up after the work leaving no mess behind. Will use them again and highly recommend them to anyone needing ducts cleaning!

From the owner: Family owned HVAC business with over 30 years of experience. We are your one stop shop for all of…read moreyour HVAC needs. We service, repair and install of furnaces, AC's, heat pumps and air handlers. We offer duct cleaning, sanitizing and deodorizing. We offer indoor air quality solutions. We also offer dryer vent cleaning. We are a licensed, bonded and insured HVAC contractor.