Car was clean/detailed before I delivered for repair. When I picked up my vehicle 8 days later... the interior was filthy! This was their outward sign of their inward grace. WOW!!!! An example of saying you don't want to take care of your customers without verbally saying... you don't want to take care of your customers. read more

Greg's Auto Collision Center - Filthy driver & passenger seat along with head rests. Floor mats are filthy along with door frame. - Auto Repair Near Me - St Augustine, Florida

Had my baby ( 2016 Tundra) bumper work done by Greg's They did an excellent job in bringing her back to new! I am beyond happy with their timely, professional work Their work is top notch! read more

Very pleased. Attention to detail made my BMW appear new after ceramic coating. Made sure scratches were fixed prior to applying coating

A huge shout out to Tommy at Greg's Auto Collision Center!!! Have you ever been in a tough situation, where you needed a friend's expertise for a delicate situation...and you needed it done yesterday?? Today I reached out to Tommy for a special project I was working on and was unable to complete without some help. I knew the one phone call to make was to Tommy. He answered right away and felt confident he could help. I showed up at the shop, and he immediately stopped to help me with the project. I thought he would need to hold the vehicle for a few days, but he was able to work his magic and complete the job within minutes. Wow!! He certainly exceeded my expectations! We have always used Greg's for our auto body issues and have referred several of our friends to them , as well. We will DEFINITELY continue to do so, as we trust Tommy and his team to provide quick, exceptional service! read more

2022 Toyota, needed a new hood, as TREE LIMB, fell on it. Being new in the area, and a Senior Lady, I took time to research many body shops. Walked in many places to feel the vibe - walking into Greg's I knew, as they made me feel like family, no hymm or haw, to the point, took time to listen to what I need, and took time to explain how to do my claim. Took my car in on Wednesday - & had a New hood replaced. CAR was ready for pickup on Friday, so happy my car looks beautiful again. My gut feeling when driving off was how nice it was to deal with old fashion HONEST people, who made me feel like I was special. read more

The worst customer service I have experienced.They were rude, obnoxious and follow through was terrible.It took me 6 weeks to get my care repaired.Every time I called either they didn't answer or they said so and so was tied up and he would call back. Not once did they return a call.They lied to me how long it would take they said 3 weeks it took 6. I dropped the car off on March 15 and wasn't finished until April 30. Don't use these people they are terrible. read more

Has repaired all of our cars over the years, honest guy, good person and great work. Would recommend Tom and his team.

Frank's estimate was spot on for parts and labor to repair an abrasion on my truck. The price was fair/reasonable and the quality was excellent. The work was completed within the time frame they quoted as well. My truck looks te. See photo below Tom went out of his way to help advise me of some additions to protect my truck's bed - very reasonable. I would not hesitate to recommend Greg's Auto Collision - they spray and install bed liners too. read more

Greg's Auto Collision Center - Tom does outstanding work. He has been kind enough to suggest good options for the truck bed. He has gone out of his way to help. - Auto Repair Near Me - St Augustine, Florida

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I give them one star because it's not possible to give zero. On March 29 they did my estimate and told me they'd order the parts and it would probably be the first week in May before they could do the work. That was fine but they never called me so I called in mid-May and they told me June 5th. On June 2nd they cancelled my appointment and would call me on June 6th, they never did. On June 8 I called and they said they'd take it on June 12 if the parts were available. WHAT DID THEY DO BETWEEN MARCH 29 AND JUNE 8???? I cancelled, got a check from my insurance company and am now dealing with a competent body shop. read more

Although it took longer than I hoped to get my car fixed (which I didn't have any kind of idea of length cos I can't fix cars... so it was probably appropriate length), they did amazing job. My car looks better than before it went in. Almost new car ish good. They cleaned inside for me as well. Thank you! Hopefully I don't have next time but I know where to recommend for others when they need it!! Thank you thank you thank you! read more

We were on vacation and my grandma backed into our lease. We needed it back very quickly to continue on our travels. They were overly accommodating and worked hard to make sure our car was back to us in PERFECT condition! To our surprise, they had also detailed the inside of the car-- which was super dirty from traveling over 2000 miles. If your looking for the best, look no further-- this is the place to go!!!! Thank you again for everything, we can't tell you how much we sincerely appreciate you taking care of us! read more

The workmanship and customer service at Greg's is top notch...and how often can you say that about an auto body shop? The insurance estimate for the damage to my car was considerably less than Greg's (approximately $1500), but I didn't have to concern myself with any of the adjustments necessary. Melissa at Greg's handled it all, resubmitting pictures and getting authorizations when needed to substantiate more extensive damage than the originals photos indicated. What a blessing. She also coordinated with Enterprise car rental to extend my contract with them for the additional time needed and procured approvals from the insurance company for that as well. Greg's waiting areas is clean and tidy and Melissa was in touch with me about the repair process and accommodating when I had to pop by one day to retrieve my garage door opener from the car. Going above and beyond, she also disengaged the toddler seat from the rental and re-installed it in my car. What a perk! Those things are a bear to get in and out! There is more body work I'd like done on my car and I'll be returning to Greg's for that. The repairs are excellent with everything lining up and the paint job superb. The company does not accept credit card payments so I'll be saving my nickels for the work. And I wouldn't go anywhere else. read more

I went in for an estimate, and got one. When I wanted to schedule an appointment, the owner told me that he would call me at the end of the day to schedule. He never did. I called back, and was told that he got my message an that he would call back, he never did. I called the next day and was told rudely that he would call me back, he never did. Why bother, rude, too busy and liars. PASS THEM read more

I want to say that Gregs AutoCollision did an awesome job on my daughters car (Chev Trax) He went above and beyond the call of duty to get the parts to fix this car. He was courteous and even walked us around and showed us what he did and what doing body work on a car entails. Although, it took a bit longer than expected once he explained everything I had a better understanding of what he goes through daily with getting body work completed. And I won't hesitate to use this business again. what a cool and inviting guy. read more

Flawless experience with our Chevy Spark. Shopped around a few places before choosing Greg's and the estimates varied wildly. Working with Melissa was easy and comfortable; she really knows her stuff and is highly approachable and efficient. Her estimate was on the lower end and the timeline worked. Spark delivered in the window promised and it looks great! read more

I walked in thru the front door with ins. EST in hand and I couldn't get the girl behind the counter to say hello or good morning or I'll be with you ect ect sooo I waited at counter for between 7 to 8 mins still no acknowledgement and finally I just walked out the front door it's not like I wanted to pull her away from her paper work just say I'll be with you when I'm done or say something like hey we don't want your business leave I would be ok with that it would have saved me almost 10 minutes standing there. I know good help is hard to find with low unemployment but I guess they will need to do what McDonald's did and put self serve kiosk in body shop read more

I would not consider going anywhere else for body work. Tom runs a great shop and does incredible work. They are very fair, upfront about estimates and cost and take pride in their work. I have had my vehicle in twice and could not be any happier with the results. read more

I had a deer hit these side of my car and though the damage was not severe it was still several thousand dollars. Though my car is several years old it was returned looking brand new. They did an amazing job and I highly recommend Greg's Auto Collision Center. read more

Greg's auto collision did an excellent job fixing my car in a timely manner. The owner and his staff truly cares about their work and customers. I trust them with any future car problem I have in the future. read more

Professional and fast, a simple process to get you in there and out of there quickly while his work directly with the insurance companies.

I walked in and walked out a few minutes later. If you're too important to get off your chair to speak to me about business, then Im going elsewhere. Not recommended. read more

I was told to run errands and go back in 30 minutes because owner went to pick up his daughter. I went back after 30 minutes and was told by owner to run some errands because he is now having lunch with his daughter. I advised I can't do this all day, I have an infant with me. He said if I don't like it i can go somewhere else. I didn't know if I should feel humiliated, get pissed, cry or punch him. I filed better business complaint. Very unprofessional, rude owner. Hopefully he had great lunch with his daughter. Asshole. read more

Tom & his team did a fantastic job repairing the damage to our truck. Super nice people!

Horrible experience. Full disclosure... I was unfairly rude to the lady who answers the phone and I do regret that... it was the owners fault not hers. Dropped it off on Monday and they told me 3 days for the repair. Let my truck sit for 4 days and they didn't even start working on it. Nor did they call me to let me know. Meanwhile I'm paying daily for a rental to get to work. Owner said he would "put a lawyer so far up my a#!" for writing a bad review while i was trying to leave the parking lot....please don't go here. read more

The work was done on time and can't tell there was any damage to my wife's car at all . The owner is hands on , making this my favorite body shop . They handled all insurance issues directly with my carrier . read more

Tom and his team at Greg's Auto & Collision did a fantastic job repairing the front end of my Prius (they were the first in the area to get certified for repairing hybrid vehicles). Tom is a second generation owner and a very honest man with 40 years experience. For all that they had to replace, fix (both front fenders, hood, front grill) and then found the frame was twisted off by over 1 3/4"...the price charged was unbelievably low. Straightening the frame on a Prius is unlike any other vehicle, and so Tom personally took the extra time himself to bend this frame back to make sure everything square & true. All the gaps between panels are the same. The paint shop is state of the art (temp, humidity controlled, special lighting). My Prius looks just like it did coming from the factory. Most other auto body repair shops would have just got the front end close enough to where they could get the wheels aligned, hang the panels and call it done. Not here, they take a lot of pride in their work and it shows. AND they don't try to rip you or the insurance company off. Not many places can say that with honesty. Highly recommended!!! read more

Had to replace the shocks/struts on my vehicle and Greg's gave us a really great deal to get everything fixed up. Almost half the cost of anywhere else we'd looked at. They've always done great work on our vehicles for a very reasonable price. Also, happened to over hear them with another customer where a tow truck driver had been trying to rip them off. They informed the customer of the overcharge and were working to make the tow company reduce the charges. This is a place that definitely takes care of its customers. read more

The work is excellent. Took a long time, but that is due to ordering Suburu parts. Tommy had a little lapse of communication, but was overall friendly. read more

I brought my 2009 Toyota Tacoma to Gregs for repair.The work involved left front , side and rear damage. Tommy ,the owner, and Frank ,the manager were fantastic. Couldn`t be more satisfied with the work they did. I added some extra repair work beyond the damage from the accident, They quoted me a price I agreed to and when I picked up the truck the bill was 100.00 less. Tommy went over the detail of the work they do and it shows. Beautiful paint job. read more

I've used Greg's three times over the past eight years and have always found them courteous, fair with their prices, and their work of the highest quality. They were originally recommended by Lighthouse Toyota & again by Beaver Toyota in St. Augustine. They do a lot of work for many dealers & insurance companies so if there's any problem it's only getting on their schedule. Their quality of work makes it worth the wait. I would highly recommend them read more