There are a couple things in life I hate doing... paying taxes and negotiating car deals!!!!…read more Somehow i have been the named the family negotiator when someone needs a new vehicle...including my dad, mom, husband, and yesterday my sister was added to the list. In ALL my experiences, Jeremy Criscione at Bozard Ford, outshined them all! Never have I had such a smooth transaction experience. He is definitely a true gentleman. He patiently answered all of our questions about the vehicle and the Ford app. As a bonus, he included a baby Jesus with the vehicle that sits right above the steering wheel!! If you are searching for a vehicle, I highly recommend this guy! You will not be disappointed!!!

Never had such a POSITIVE car buying experience, just so happy. Our sales rep Tyler is an angel. He…read morecame in at 8 AM on SUNDAY, his day off, to make sure I was completely comfortable with everything. Nick in the finance office is a pure pleasure. Cannot say enough about this dealership.

*ATTENTION* Please Do NOT Buy From These People! Please read the 1 star reviews for honest feedback…read moreinstead of what seem to be fake 4 and 5 star reviews. The first thing I want to note is that, in my opinion, so many of these reviews for this business are AI or otherwise falsely generated. It's very easy now for businesses to pay for or generate reviews and it seems to be the only thing these guys do well. I went to Hanania to see if they were in the market for purchasing our vehicle. We were in need of a tow vehicle and ours was on its last leg, so we thought we would sell it and use the money to put down on a new one when we were ready. Hanania was local and convenient. We were lowballed on the amount they gave us ($800) which seems to be the exact same offer as every other person who sold a vehicle to them regardless of the vehicle, but we weren't desperate and didn't have time to shop around, so we took the offer. They took our vehicle and told us that they would be mailing a check and that it would be to us in a couple of days. It took two weeks to get paid for the vehicle that they had already taken from us. We finally had to contact their general manager to get a check written for us that we had to travel to Jacksonville to pick up. That same general manager spoke with my husband, talked a good game, and assured us that it was a one time mistake and that he would personally take care of us when we were ready to purchase our vehicle....we fell for it. When the time came, we gave them another chance. Here's where it gets bad. We went to the dealership and spoke with "Jack". Jack said I was approved and he just needed to find the vehicle we needed and that he would let us know when he had one. So, we waited. And waited...when he finally called and said that he had exactly the vehicle we wanted and it was ready to be shipped to our location, we just needed to give them a down payment, so we did. They took money from our bank account. At this point, we are more than 10 days into this transaction. We then got a text from Jack asking us if there were any other colors that we would accept, we were very confused....wait, what? I thought he already had our car on its way and that's the reason we put $$ down. WTH? So, he gave us some lines about the color not being available and we continued on since we were already into the transaction pretty deep. When another week of us asking questions and getting no responses went by, I started getting more aggressive with my texts. Then we got a text that he was having trouble getting me approved. What in the absolute scam did I get myself into? At that point, we had already lost out on several events because we didn't have a tow vehicle. I decided to get the General Manager involved. When we contacted him and told him what was going on, he said he would "get in the middle of it". They still have our money at this point. After several more days of waiting, he texted us that there are no vehicles available that match what we need, but that we were pre-approved for a different truck on the lot and that he was going to text us a picture of the sticker and if we like it, he would get the ball rolling on it. The text with the picture never came....from the general manager (Paul). We messaged him and called and still no text. When we finally got in touch with him after the weekend, he kept telling us that he was still working on it. WHAT? At this point, Jack has stopped communicating with us entirely even when we messaged him. They still have our money. More than a month after we began the transaction, gave them a down payment, and communicated with someone as high up as we could go, we had gotten nowhere. I had finally had enough and told them that they needed to give me my money back. It took them almost a week to give it back. No apology, nothing. Just a text that said that it had been refunded. Then came the letters. They hit my credit with inquiries 9 times. Yes, that's right....9 times with hard inquiries. More than 40 letters in the mail about inquiries into our credit. These people need to be sued.

Worst Experience of my life. Sales department GM (Paul…read moreAcevedo) HAS NO IDEA OF CUSTOMER SERVICE. (YOU DEFINITELY DON'T WANT TO BE A PART OF HANANIA FAMILY) I bought New jeep that leaked the first 27 miles. They wouldn't take it back..my car was in the service department. $1500 to get it out. I've decided to trade it in. They said I wouldn't have to pay if I traded in. And they still charged me to service my car that I used for the trade in. I've (NEVER) heard from them again. DON'T BELIEVE WHAT YOU HEAR IN THE COMMERCIALS. Just so happens the guy from the commercial was there. He walked around with a sense of entitlement . BAD BAD BAD EXPERIENCE. EVEN WHEN I BROUGHT THE OTHER JEEPS TO SERVICE. (NIGHTMARE) Stay far far away from any HANANIA FAMILY dealership YOU'LL REGRET IT. 3 months the HANANIA never called me back. THEY JUST DON'T CARE. BEWARE

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

I know a little about cars and I know a lot about paying to keep them in the road. I also know…read moreabout automotive service and the three things that are important: Honesty, friendliness and timing. I found Sargeant Service Center to have it all. I was driving from Florida to California in my 2016 car and I wanted an oil change. I called and made an appointment. The woman on the phone was FRIENDLY. We scheduled a day and time, because I had to wait for it since I'm on a trip. She quoted me a price for the oil change and it was reasonable. I got there on TIME and they were ready for me. The tech took my car and changed the oil while he checked it over. When it was done, the service writer told me that things looked good and I didn't need the air filter changed, the brakes were ok, etc. That was HONEST, no pushy upsell. I'm not in town regularly to go here, but if you are reading this, then you are and need to take your car to the shop. I recommend this place. Even if you have mechanic phobia like my daughters do, this place is going to be good to you. I promise.

Good Shop! Excellent Services! Always there when you need them, except Sat/Sun! In/Out in 1 hr!read more

I'm honestly heartbroken and shaken by my experience with this shop. I trusted them to replace my…read morebrakes, and afterward I found out that several bolts hadn't been put back on correctly. Realizing that I had been driving my small children around in a car that wasn't even safe was terrifying. What hurt even more was the silence. I called over and over, left voicemails, and never got a single call back. As a single mother, I don't have the luxury of being without a reliable, safe vehicle. Instead of support, I was left to figure everything out by myself and pay someone else to fix their mistakes. They failed to provide the service requested in a responsible fashion and then failed to respond to voicemails. I don't write reviews lightly or ever but this experience left me scared, frustrated, and disappointed. I truly hope they take responsibility and ensure no one else has to go through something like this. If I could give negative stars I would.

I'm honestly heartbroken and shaken by my experience with this shop. I trusted them to replace my…read morebrakes, and afterward I found out that several bolts hadn't been put back on correctly. Realizing that I had been driving my small children around in a car that wasn't even safe was terrifying. What hurt even more was the silence. I called over and over, left voicemails, and never got a single call back. As a single mother, I don't have the luxury of being without a reliable, safe vehicle. Instead of support, I was left to figure everything out by myself and pay someone else to fix their mistakes. I don't write reviews lightly, but this experience left me scared, frustrated, and disappointed. I truly hope they take responsibility and ensure no one else has to go through something like this. If I could give negative stars I would.

To: Management of Hyundai dealer in St Augustine, Florida…read more From: Carol Pandza Re: Bryan Payne, Service Department On Saturday, 2/28/26, Steve Pandza and I began our trip from Naples Florida, where we had spent a month to New Jersey, our home. We were aiming to reach Savannah, Georgia that evening, taking turns driving Steve's relatively new pre- owned hybrid Hyundai Santa Fe. The car had been running beautifully, when several hours into the trip, Steve thought he noticed the car running rough and accelerating slowly. We pulled over and it seemed to subside, so we kept going. I took over driving at one point and noticed immediately that the car would not accelerate past 60 mph. Then several dashboard lights lit up. We were unsure what we were near but looked up and stopped at two Hyndai dealers along the way who told us they were too busy to help us and that we should find a hotel and wait for Monday. They would not even look at the car, although they were open and it was early afternoon. We gassed up the car and kept going, cautiously, at about 55 mph. We stopped for gas again in St Augustine, FL. I looked up and saw a sign that we were near the St Augustine, Florida Hyundai dealer. We thought we'd try a third time. We got to the dealer around 5 pm. It was after hours but Bryan Payne and one other gentlemen were still working, closing out the month. They came outside and conducted tests on the car, taking over 30 minutes, and determined that the problem was likely a 12 volt battery that was over 3 years old and not charging. They had no access to parts to help us get a battery there but they wanted to help. When Bryan learned we were trying to head home to NJ and reach Savannah that night, he said "where there's a will, there's a way". His wife called while he was with us. He spoke lovingly to her and explained he would be late as he was helping us. He asked if we would be open to this: he and Steve would go to a local place and get a new battery. He lived close by and would take me to sit with his wife Alexandra and their beautiful baby, Cylas. This was irregular but he was so willing to help us on his own time that we thankfully agreed. I spent about an hour with Alexandra and Cylas while she held dinner for Bryan. Steve was accompanied by Bryan to secure the new battery. All in, this took several hours. Alexandra and Cylas were warm and welcoming, Bryan was a lifesaver, and Steve and I are eternally grateful. We finally reached Savannah after 10pm, tired but so grateful. Sometimes today, it feels like no one cares about service or people. Bryan does care. And his actions showed it. You have a gem there, and I hope you know it and find ways to keep and reward him. He helped two strangers, after hours, on a Saturday afternoon/evening. Bryan even gave us his cell number to let him know we arrived safely. He got back to us to check on us the next day. We will never forget that, or him and his family. We took our time but now have been back in NJ for several days, with no further car issues. Special mention to our local salesman from NJ, Pat Carmody, who called us back and tried to help from a distance. Our eternal thanks. Carol and Steve Pandza

I had casually been looking for a new car for the last year. Found a car on a third party app that…read morewas at Hyundai of St. Augustine. My experience with this dealership from start to finish was excellent. The salesman was not pushy at all. We communicated for about a week via email prior to me getting to test drive the car. In the end I got a fair price on the new car and exactly what I wanted for my trade in. Every person I interacted with at the dealership was very friendly. The dealership itself is one of the nicest I've been to. When I came to pick up the car it was detailed, fully charged and topped with a bow waiting for me. Was a nice touch. I definitely recommend Hyundai of St. Augustine.

Came in after having lunch across the shop and noticed a screw in my tire. As promised, they…read morepatched it up quick and did not charge me for the service. Staff was pleasant and the waiting room was very clean. I will be returning here for any future needs! Besides taking care of tires they also do other services and oil changes.

Deceptive!!! I just left your facility after getting an…read moreonline quote (with a quote number emailed) and was charged double the quoted price. I would never go here or recommend this company and their bait and switch tactics. I am calling the Florida Attorney General to file a complaint under The Florida Deceptive and Unfair Trade Practices Act (FDUTPA)

Brayden is the best grease monkey. He's very professional and knowledgeable and has a great sense…read moreof humor. I was in and out

Horrible, been going there for years, new manager; it's a disaster, didn't reset my oil indicator,…read moreforgot to check my tire pressure till it was in the parking lot, neglected to tell me I have a slow leak from a screw in rear tire, won't be going back