Great service! Go to place if you need work done on your guns. They have an expert gunsmith who was able to kink out every issue we've had. Very fair price, very good work, very good hospitality. read more

Great place. Wide selection of new and consignment firearms. Highly knowlegeable and professional staff. They make the paperwork and testing process almost painless. Prices are good, I bought mine from their online selection, then finalized the purchase in store. read more

Fantastic service and a great selection of firearms. All of their staff is very knowledgeable and courteous. I highly recommend this outstanding business... read more

This place has got it all! Excellent service from the team and very knowledgeable on all firearm-related topics. I drove an hour from Pasadena just to come here, and it was worth the drive. This establishment is very inviting and serves their customers as if they were family. That's what I love to see and feel at any place you spend your hard-earned money on. Billy is by far the coolest dude. Very smart, thorough, and kind. He'll get you up and running on whatever it is that you need. He speaks to you like a person--or more importantly, like a friend. He doesn't make you feel stupid for asking questions. He's the reason I drove all this way. Truly the realest dude. Optics? Talk to Napa. He knows more than necessary when it comes to all optics, and he really pointed me in the right direction. He was knowledgeable and didn't get tired of my questions. He was more than happy to show me the showroom of optics they carry and how they function. What a guy. Jason, the gunsmith, got my AR working in tip-top shape. He even handed my rifle to me personally and explained the work he did and how the new setup helps to keep my rifle functioning--real stand-up guy. Overall, this place is where you want to be. I don't plan on going anywhere else in the future. Greta's Guns is my #1 shop without hesitation. read more

There's a reason I make a 2-hour round trip to this gun store. The outstanding customer service and top-notch management. Thank you again, Alex, for your help, and a big thanks to the manager for quickly resolving the paperwork discrepancy. You guys are true professionals and a big part of why I'm a repeat customer. read more

Greta's Guns is an amazing place. Everybody there is super polite, knowledgeable, and genuine. I've purchased 3 guns from them and will continue to buy from Greta's. Great selection with good pricing. Mike the gunsmith/owner does amazing work as well. He's worked on a couple guns of mine. Will only go to him. I would recommend this place every time. read more

I was recommended this place by Ammunation1 couple streets down. Oh man! The best decision I have made in years! Staff is nothing but amazing and nice! Super awesome gun smith. I feel that a lot of business have lots their taste in customer service and don't care about their core values. Not this place! Everyone was super nice, very helpful and all around just great! Huge THANK YOU to the amazing gun smith and Floyd!! You guys are truly awesome and won mine and my families business! read more

I took my FSC test and purchased a G19 Gen 3 in the beginning of March. Garrett was extremely helpful with the entire process while being patient and able to answer any questions that I had. Thanks for a great experience! read more

Greta's Firearms & Training - G19 Gen 3 - Sporting Goods Near Me - Simi Valley, California

This is still my favorite gunshop, hands down, period. Service The shop can for surely get busy, despite that, the staff works tirelessly to answer questions, provide insight, and to help you make the best selection for you Selection This place has all the guns, all the time. IF they don't have it, it's coming. The consignment selection is solid, with some truly unique pieces. Anything you're looking for, optics, knives, parts, this is it. Value Prices are still HIGHLY competitive, if not the best deal you're going to get. I haven't seen anything priced outside of a reasonable range, ever. Customer Service The fellas at Greta's are truly gun gurus. They will bend over backwards to make sure you're happy with your purchase, the smithing, or the process itself. Between Mike and Squirrel, I have seen some of the best work come out of this shop! This is the only place I am spending money! read more

I highly recommend this business to any family or friends. They do a wonderful job. Support your local store get your ammo here. I highly recommend the people that work here are highly knowledgeable. Thank you for your service. read more

Had a great experience here. I had a hardware malfunction and was turned away from a couple other shops. Walked into Greta's and in minutes... problem solved! The guys were friendly and professional. I will be back and will happily spend my money with these gents. Thanks for great service. read more

You could change the oil on you're car faster than you could buy a pistol grip at this place. Waiting 45 minutes plus to buy a mag release and king pin is a joke. To anyone interested in buying anything gun related, I highly recommend smoking barrel and baron tactical which are both located a mile from Greta's on the same street. Save yourself the wasted time. read more

This is a top tier gun shop! They're readily available and always willing to help! I appreciate all the guys at Greta's !

I honestly don't understand how Greta's has any negative reviews. This is by far the best customer service I've ever experienced at an FFL. I originally purchased a handgun here about 10 years ago and had a great experience, but I hadn't been back not because of any issues, but simply out of laziness since I have an FFL just five minutes from home. After dealing with several less-than-smooth firearm purchases at my local shop, I decided it was worth making the 30-minute drive back to Greta's. I'm glad I did. From the moment we walked in, the customer service was outstanding. Even though they had several other customers at the time, Jaime immediately came over, greeted us, and answered every question we had. While they didn't have the specific firearm we were looking for due to current high demand, they did order it for us. As I was taking care of payment, Jaime went above and beyond by assisting my wife with her grip technique and offering helpful pointers. Another gentleman also assisted us and was equally amazing, though I unfortunately didn't catch his name, but on the receipt it says Billy, so if that's you Billy, shout out to you as well for your help! If you're looking for knowledgeable, patient, and genuinely helpful service, Greta's Guns is the place to go. I won't be making the mistake of going elsewhere again. read more

Greta's has been one of my go to places since I ventured in one day window shopping. I've had a lot of negative experiences at gun stores in the LA area in the past. Sometimes you just have a question and you don't want to get an attitude or response from staff or feel like your question is dumb. The thing about Greta's is they educate you and everyone takes pride in the work they are doing. Haven't had one employee be rude despite having a wait of 10+ people at times. I've never seen this place not busy. Granted we live in odd times there's an influx of first time gun buyers and a lot of foot traffic in the shop. So there will be a wait just be patient. I recently took in a firearm for an optic placement I couldn't get the screws out for the life of me and I over torqued and stripped my screws. I was a little worried going in and it's my first time trying to mount an optic. Rather than shame me or try to screw me they took my gun had a good laugh and showed me how many came in with the same issue. When it came time to pay they charged me $10.00 for the work. It took 20 mins and I knew they were back logged on other guns they were working on. Rather than turn me away for something so small they took the time to fix it so I could zero my optic the following day. If the lines are daunting you just know you're getting great service. It's not uncommon for them to help multiple people at once because there is down time when they are reviewing paperwork. Just take a breath and wait it out. They've got a great selection of items and if you want custom work or order just ask. Whether it's your first purchase or you're a long time customer service will always be top notch. They give back to the community, law enforcement, and their customers. They do raffles for items and also great stippling work. If you're really worried about the wait give them a call and ask about down time. I don't think they've had any but it's worth a shot. read more

These guys are friendly and consummate professionals. I wish this was my LGS (Local Gun Shop) but I live about 2 hours away, even though I used to live right there in Simi Valley. I completed a PPT here and the guys were super helpful and patient with me, seeing as it was my first PPT and I had trouble getting the right documents due to weird restrictions (not their fault) with names exactly matching. My name historically has a suffix, but I no longer use it so some documents had it and some did not. It took some scrambling to get it sorted, and ultimately I had to come back another day to get it done. All told, this shop is fantastic, has a nice parking lot, has a great look and feel, and with plenty of stock. The best feature is the quality of the employees. Thanks again for all of your help and expertise! read more

Used to deal with Greta's often. Sold them several guns and bought several. Guns I sold on consignment, once they sold, I was NEVER notified. Had I not checked back months later, I would've never known. They were more than happy at that point to show me the fine print where it's my responsibility to check back. They DO NOT tell you this when they do paperwork to take your weapon. Which leads me to believe that they hope you forget, and they keep all your cash. They have more than enough help there that all seem to have major attitudes to make a few phone calls every day. I see this has been a complaint of several customers. I HAVE LOST TRUST IN THIS BUSINESS and will NEVER return!! FOLLOW UP TO OWNER REPLY: I didn't "FORGET" where I placed my weapon!! Just expected better customer service from you. My mistake that I won't happen again. Odd how you can't find time to call your consignment customers but have time to be a SMART A** on your computer!! read more

Wow !!! I Bought A G-19 Recently & Was Given A FREE Angeles Range Pass ! Went Today With My Range Pal, & ALL Was Paid For TWO Adults !!! You Guys ROCK !!! read more

Great collection! And welcoming space. Was helped during the Christmas holiday! To add to the latest collection

Another one of my go to FFL's in Ventura County.....I've done so many transactions here and they're staff is awesome & very helpful

I cannot begin to express my gratitude for these guys. I've had a few issues over the years (some just wear and tear, others my fault) and Mike is an absolute magician. Not only does his fix my problems, he is so extremely thorough and returns my guns 100 times better than when I brought them in. From stuck slides, bad connectors to changing sights, mounting red dots to even building me a SWEET AR, he always does such an impeccable job. I will NEVER take any of my guns anywhere else. I will NEVER buy a gun anywhere else. The experience doesn't stop there. Cody is incredible as well. His knowledge of the ever changing guns laws and attention to detail is unparalleled. He follows up to let you know what's going on and if you have any questions, he will ALWAYS get you an answer. The dudes they have as sales staff are super kind, helpful, knowledgeable and clearly enjoy what they do. I cannot recommend Greta's enough. read more

Mike! Dude! If I was a Karen I wouldn't be elite for 12 years! Just admit you were wrong! Your staff should have said you were out on emergency, not continue for a week saying you would call, and not. You were referred by my ccw instructor. As I stated, Tim took great care of me, and apparently he gets a lot of complaints from your customers. I tried to be nice but you didn't need to start shit. read more

Definitely these guys are beyond awesome!!! Ever since i found this shop i made it my favorite spot to get ammo, parts and now guns. Im definitely happy for these guys that are having good business and people to support them. To my perspective buying a firearm specially here in commiefornia its not as simple as buying sneakers, that you go in the store and within 10 min you out . It doesn't work that way. Theres a lot that goes into it. I recently acquired the brand new sig M18 and waited until they got'em delivered. I visited the store and started to fill up the paperwork, theres was couple of thing to fix in the forms and Justin guided me through the whole process. I also asked him about some shotguns that i was on the look for and he pointed me on the direction for a better Options than the ones i initially had. He really took the time to explain why they were a better options. So here comes the 10 day waiting period, during that time on their IG page, there were posts about the store been extremely busy. I took enough time in advance to go and pick up my handgun. The whole transaction took around 45 min. Like i said previously, its not like u buying sneakers. Its not like the guys were seating and scratching their heads. They were helping other costumer as well. And once it was my turn and everything went smoothly and now i have my M18 ready to take to the range. These guys take their time to make sure you have all the info you need to buy firearms. I will definitely be back for more ammo, parts and GUNS!!!!! read more

I like the place alot but the workers here especially the supervisor's have horrible customer service and so unprofessional. I hope the owner will see this and train their employees on how to be professional at your JOB. read more

I'll try to get straight to the point with my review. My background was very, very limited in knowledge regarding 2A and the tools it protects. I went to a training class in Burbank to learn a little more and it was the best decision I had ever done. Scott the instructor was amazing and when I asked for a recommendation on a store, he named Greta's without thinking twice. First time I went to Greta's was back in mid 2021. I was timid, I was hesitant and afraid to go. I didn't have the knowledge these folks have nor the level of training. I simply didn't want to look like an idiot, but I had questions and I wanted to learn. So I went to Greta's and let me tell you, it is the only store I go to now. I live 45 minutes away WITHOUT traffic and I'll still gladly sit in traffic if that means I can go to Greta's. Their staff welcomed me with open arms. All the questions I had, they answered. All the recommendations I asked for they made. Not once did they make me feel like an idiot. Not once have they ever scoffed at me. They have never made me feel any kind of negative way. They are polite, kind, and very knowledgeable. They take their time with you and get to know you regarding what you are looking for. Their gunsmith even does some great work. I have seen people take in failed tools and they work their magic. Next thing you know, you see those same customers at the range with the repaired tool being happy as can be. Their products, selection and service speaks for themselves. Don't believe me? Walk into the store and find out. Some people say that they have really long lines. It is true. Sometimes they have some lines that you have to wait some time for. I think the longest I have waited before I got helped was around 25 minutes. But I don't mind the line because I know they are performing the same service I am talking about. They are helping someone with the same questions that I had two years ago. They are providing their time to assist you in the best way possible. Let's have some patience and let the good folks do their jobs. And in my opinion, if you complain about the line, take a breath and realize where you are standing in. The best store in California. read more

Ordered ammo delivered via FFL to Greta's. I picked up the ammo 10 days later and was charged a layaway fee. This must be a new policy. I will go elsewhere going forward. read more

Greta's guns is the best gun store around! Their exceptional customer service and knowledge is just the start of an amazing experience! Mike and the gun smiths are the chillest and most knowledgeable professionals around. If you have any hesitation to take your guns to get worked on anywhere else reconsider and go to greats they will get it done fast and efficiently. I had a M18 slide with stripped screws I took it in to get worked on and boom not even 2 weeks go by and I receive a glorious phone call with great news that my slide is fixed with no issues and is already ready for pick up. Mind you this was late November and I thought it would take a couple months of work because of the holidays and all the projects that the gun smiths would already be working on. But to my surprise it took them less than 2 weeks! Where else are you going to get that kind of amazing service?!?! I had called around other gun smiths in town and I got higher quotes and time frames like 8 to 10 week turn around time for stripped screws. Nope, not Greta's they work efficiently and quickly and do amazing work! Love that these guys are only a few minutes away from me in Simi for all my firearm needs. Everyone do yourself a favor and take your repairs and business to Greta's, they will help you out better than any other gun stores! Thanks again Mike!!! You're the man brother!! read more

Just happened upon this place. Was actually going to the range down the street. Kind of tucked away so pay attention! Cool spot with old timey decor. Good selection and super friendly staff. I would recommend! read more

I have been a customer of Greta's since they were up on E LA Ave in a small strip mall shop and trusted them for years following them down to the new store on the East side of Simi when they moved about 17 years ago (man how times flies). These guys... what cannot be said with how awesome and professional they are? Pricing is always exceptional, they are never pompous and are always helpful. I have had firearms built by Mike, and serviced by him or his team, and every damn time is handled flawlessly. Even when there is a wait time, that wait is WELL worth it, to say the least. This IS my shop of choice, and the selection is WAY beyond anything you can get within a few hundred red miles, plus you can put in orders and requests! Well, CA Roster Compliant... Actually, I think they have far more to offer than even Bass Pro or other big names out there. BUT, check out their consignments whenever you go in... I do and nearly always have something I have to ask forgiveness for later lol. Needless to say, if you've NEVER owned a firearm or shot, come see the Greta's Team... If you are a seasoned competition pro, come see Greta's Team. If you are a Vet or LEO... well, you already know how well Greta's takes care of us, the communities of Simi Valley, and the surrounding area. read more

Greta's customer service is top notch and the buying experience was as smooth as could be. They showed me every model I was considering and helped me pick a gun I absolutely love. Fair prices (especially on ammo in Southern California) and great staff. It is definitely worth the drive out from LA. read more

Have to say how awesome and friendly Greta's is. Just bought my first pistol there a G17C and I'm very happy about it. Billie and Jasmine helped me over two visits. You guys made a new friend and I'll always go there in the future. Thanks for making my first time buying a pleasure. read more

Great shop for Newbs and Pros. Everyone who works at Greta's is super knowledgeable and friendly. I have bought a couple fire arms from them and have a great experience every time. They have one of if not the best selection of guns in Ventura County. I would highly recommend Greta's to anyone looking to get their 1st or 50th gun. read more

This is the third time that I have done business with Greta's Guns and I have to ask myself, why haven't I done more business with them? WHY? This most recent time I was dealing almost exclusively with Mike (owner) and I have to stress the following points to you that are reading this review; 1) My observation is that EVERY ONE of the staff here take time to talk TO YOU and understand both what you are asking / looking for and they offer solutions if they don't have exactly what it is you are looking for / asking about. I've NEVER heard or had anyone talk down to me or another customer. NEVER! 2) Competitive pricing! Not much else needs to be said. 3) Excellent customer service! Yes, good customer service many times does consume time...please be patient as they are working as quickly as they can! Yes, you may need to wait a bit...recognize that this likely is due to the VOLUMES of paperwork that these folks need to do for many of their sales. They're NOT dragging their feet. 4) Local business...again, something to be considered after this most recent interaction and purchase, I can honestly say that I prefer talking to a another human that is knowledgeable and may prevent me from making a mistake. Yes, I recommend Greta's for everything from ammo to parts to...well...EVERYTHING. I can't thank you enough! You have made a loyal customer out of me! read more

My family has been going to Greta's for years since we live local and there aren't many other firearm stores in the county. They have the best customer service & amazing selection of products, and they also offer complete gun smithing services in house. The owner is one of the best gunsmiths in the business and he can tackle literally anything you can think of from handguns, to carbines, to full one off custom rifle builds. Its hard to find good gunsmiths in the SoCal area so you can be assured these guys really know their stuff and the quality of their work speaks for itself! Greta's is truly a one stop shop for anything & everything you need. If your looking for an awesome selection of firearms & accessories, ammo or tactical gear, or you just need some honest feedback or recommendations for firearm training classes, Greta's has got you covered on everything! read more

After I changed my trigger out and just watched some YouTube videos to do so, I took it to the range and it stopped resetting. I decided to stop messing with it and take it to a professional. I walked into Greta's and Alex helped me out, he was so nice and helpful. He had the gun smith take a look and he was able to fix it in 20 min. I walked out with a properly working gun and wasn't even charged, THAT is customer service. It is a little out of the way for me but I will be back for any further work and or purchases. New long term customer from now on. read more

Greta's is without a doubt the best place to purchase firearms and accessories in Southern California. They have treated me the best of all shops I have been to, they are highly informed, and they will happily answer all questions you have. I am more than happy to give them my business after all they have helped me learn. They will not disappoint if you give them the opportunity. read more

After over two years of being a customer at Greta's I can honestly say I would not purchase a firearm or have one serviced by anyone other than the team here. While some faces have come and gone the overall team of Mike, Justin and Napa provide the highest levels of customer service. Today was actually more typical wherein I walked in with a service need and other questions and I'm treated like an old friend. I'm given solid answers options, costs timing expectations and no pressure. If there was a higher than 5 star rating I would give it. Thank you read more

Best place ever! Be ready to wait because this store is so popular! It is worth waiting to be helped...trust me! Great customer service! They take their time with each customer and don't have know-it-all attitudes like they do in the other stores. read more

This place is amazing. I drove an hour from Cerritos, ca. First of all the place is nice and clean. Walked in Saturday around 11:30am for a simple slide purchase. There's places to sit, magazines ( not the ammo kind) in case you take your wife and she doesn't care to browse around. Staff is very friendly as well.. will definitely make the drive again for any gun needs ! read more

Greta's Firearms & Training - XD slide ! - Sporting Goods Near Me - Simi Valley, California

What a hidden gem Wow great customer service definitely is my new go to spot they had want I needed and I was in and out thank you read more