Parked my Motorhome in a garage. Clean and safe area. Easy accessible from NE 14th. The…read moremanagement is very friendly & helpful!

What a terrific facility!! Have had units here for quite…read moresome time. Perfect for boats, RV's or lots of furniture Very clean and secure, a great place to store your treasures. Very helpful staff, who were great and flexible during our move-in.

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!

Exelent service really really clean. Been renting for the past 2 years. Easy to get in and out.read more

DO NOT STORE YOUR BELONGINGS WITH THIS COMPANY IF YOU VALUE YOUR PROPERTY. My storage unit with…read moreLockbox Storage Waukee is infested with rodent excrement and there may be damage to my belongings. In making a claim to the insurance you pay for monthly at this storage, the insurance wants photos of the possibly damaged furniture. This rodent infested storage company will not monetarily assist with removing my furniture to obtain photos, nor have they offered to move my belongings out and address their obvious rodent infestation. Instead, storage management provides a copy of your contract that purports to absolve them from any responsibility in this matter. If there was a way to give this company a negative star rating I most definitely wouldn't hesitate to do so. Response to Lockbox Storage Waukee Management: AGAIN DO NOT PLACE YOUR PERSONAL BELONGINGS WITH LOCKBOX STORAGE WAUKEE IF YOU VALUE THEM. The response from my negative review post of lockbox storage Waukee management is pretty clear that every comment within my post is true. The Lockbox Storage management team response is a prime example of their "customer first" business model of our rodent infestation is not our problem but yours because you chose to do business with us.

great storage facility. drive right into the building. clean facility, great summer promotion. I…read moreneeded a storage unit at the end of July. the monthly rate was pro-rated .. so it cost $1.08 for the last day of July and August was free. I only needed the space until the end of August. unbelievable promotion. staff very easy to do business with .. very nice ladies.

We showed up at their lunchtime. The sign on the door said they'd be back at 1:50. We came back at…read moreminutes after 2:00 and the worker was at the desk. We pulled the door but it was locked. No reaction from the worker. We waited a few moments more, thinking they'd unlock the door for us, but they never made any attempt to let us in.

the owner is a thief... he entered my storage unit and took a generator from my property and at…read morefirst said it's because I didn't pay a deposit then changed it to that I owed him a late fee.... bottom line is he will steal your property never ever use this company

don't use this company. I stored my belongings in their container for 2 months. The container…read moreleaked and ruined my belongings. The owner believes he bears no responsibility for the damage. They do not stand behind the quality of the service they provide.

I have two units at this location and both leak when it rains. It has been nearly 3 weeks that they…read morehave been giving me the runaround about fixing the issue. Meanwhile, the stuff in my unit has been getting wet with no resolve. Can't even use the unit to capacity because of the water. While Sam claims it's a new issue, I was told by the person that rented that same unit before me that it leaked when they were renting it and it's the reason they moved out.

The staff has been wonderful to work with. Needed to upgrade my unit & no issues. The staff is…read moreextremely nice & actually provides customer service. Made sure I understood everything & answered all my questions.

I don't know about all StorageMart locations. This review about the one located at 2500 SE 14th St…read morein Des Moines IA. DO NOT USE THEM!!! I had a unit there for a couple of months up until today when I ended my connection with them. I have been robbed twice while renting from them. My first claim was denied because the manager Sarah, and her boss that she called, said I didn't need a police report because they would have security video checked. When I went yesterday to get my things out of storage so I could quit paying I found another $1150 worth of stuff missing along with boxes torn open that were taped shut, books thrown around empty box of office equipment. It was a mess. The boxes that were left there were wet on the bottom from rain that had gotten in that nobody ever checked. Nobody had ever let us, the people that rent from them, know that there was flooding. The building has a strong moldy smell to it now. The first time I was robbed over $800 in American Indian dolls were stolen from me that had been bubble wrapped and packed and placed on top of everything else so that they wouldn't break. After going to get all my things yesterday I found out more things were missing. I called the actual corporate office for them when I got home yesterday and spoke to a very nice lady who told me I should have made a police report the first time. I shouldn't have been told no not to. She also told me that the manager was the one who reviewed the tapes. I told her I believe that manager might be behind this. She said she would have someone from corporate review the tapes. The sketchy manager will probably make sure they're deleted. I'm a recovering meth addict. For the last 30 years I've been clean and sober. Trust me when I say I know a high person when I see one and that girl that works there is definitely on! So today I went back there. I called the police while I was there. I made a report. He added my first robbery to this robbery so I refiled the first claim along with filing a new claim for which I'm thankful. Very nice police officer. I got hard copies of both my claims and something showing I no longer rent from them. If my claims get denied again I'll be taking them to court. I'm going to try to post this without any stars because I'm not impressed in any way with this location, but if not I will put one star truly believe that I don't mean it.

Aschlei the manager is so very helpful and a communicator too. The property is vey clean and well…read moremaintained.

Since my first review they have updated the parking lot. I now rent 2 units from them. They are…read morealways super friendly and willing to help out when I needed a bigger unit to get ready to move.

Clean & affordable units. With David and Lori the management team being very helpful. They provide…read moreon site support