Nasty rooms, it doesn't look even close to how the pictures look. The walls were filthy and could…read morehave been easily cleaned and the holes patched.

It was an awful experience. I had place a reservation through Expedia for a two bed room. The day…read moreof the first night I had reserved I called to make sure it wasn't going to be a problem that I check in a little later since I was going to get into town later than expected. I was told it was okay no issues. I arrive to the hotel and turns out they have my room up. They offered to let me stay in a one bed room and the rest of the stay I would have the two bed I reserved. I was really upset trying to figure out why this happened. They tried blaming the third party (Expedia) and I asked how it was the third parties fault if they saw the reservation and I had called ahead about my room so they were aware of a two bed room being reserved.

Staff was friendly and helpful, Rene was a huge help and the whole experience was very relaxing…read more Suite was clean and very roomy. Completely recommend for short or longer stay.

The staff are outstanding. Very pleasant and very accommodating, everyone on staff show they have a…read morevested interest in customer satisfaction. This extends to the quality of the rooms, the grounds, and just the overall experience. Great job!!!! I WILL be staying here again.

Worst hotel and scammers... pictures online advertised are lies. Checked in and room smelt like…read moreurine and smoke. Throw up on trash can and walls. Room hasn't t been cleaned in a minute and you can tell. Blood stains on wall and sheets... blankets smell like urine and have holes in them....do not ever book here unless you wanna catch a STD or STI .

This was not a clean place at all didn't get a chance to get the other insects on put I killed himread more

Booked online and they didn't have a room available. Days later I still cannot get my money back…read more Hotel is in a really bad area and known for prostitution.

The most disgusting room I've seen! Nothing is remodeled as they claim…read more - carpets stained -furniture stained -walls stained -smoke detector hanging from ceiling -dust and dirt everywhere -cockroaches in microwave and fridge On top of all that, I was canceled my reservation and was still charged for the whole stay.

With the price in mind - kind service, spacious rooms, but hot once you walk in…read more Establishment seems to be owned by a nice family. No issues with check-in. Room is very spacious, especially considering the average price of the rooms. Nice size fridge and sink area that you would find in a mid-end hotel. Restroom is also a nice size as well. No door but that wasn't an issue. There's even a nice size closet. Only major downside for me was that it's hot when you first walk in. I consider myself pretty warm-blooded. Though this was a bit on the edge of intolerable. I had to put the A.C. on blast. Even then, it took a while for the whole room to feel comfortable. Beds were alright, I slept fine. Water pressure in the shower is good. If I were to visit Killeen again, I would honestly look at another option, mainly due to the heat. If there weren't any fairly priced options, then I would come here again.

HORRIBLE TREATMENT BY STAFF, AND DISGUSTING ACCOMMODATIONS!…read moreCHECK-IN; Tried to overcharge me TWICE- (first time, by $23/night!) and then? The lady was IRRITATED, that I thought, even the $3/night overcharge, was still too much! I PAID THE CORRECT AMOUNT, but, it was a frustrating endeavor! AVOID- ESPECIALLY, if you have a Service Animal! BAIT N SWITCH- Staff is polite as can be, until you need to speak with them about an "issue"... I needed to speak to SAM, who I was told, was working upstairs... Being disabled, I asked two different individuals, to please, call him down... THEY SAID I HAD TO GO UP THE STAIRS!! I haven't used stairs in YEARS... I am far too weak and unstable... They STILL insisted I HAD TO!! THANK GOD, I DID make it, UP AND DOWN, safely!! Just not worth saving a buck by staying HERE... Worst hotel experience EVER!

Just checked. Bugs in the room, linens look dirty. Pulled back the covers to long black hairs!!!…read moreGarbage blowing around (small pieces of paper). Honestly could be nice but cleaning crew needs training or firing in mass. Stay somewhere else for your own piece of mind. Okay it's next morning and barely any sleep. The bug bites on my back arms and legs itch so much. Did I mention I just had surgery and now I'm praying to God that those bugs are in my surgical incisions! I will be contacting the health dept and local news station

Marcy is warm and friendly when you first encounter her. Thank you for hiring professionals like…read moreher. Thank you for everything.

The pictures on here do not do justice to what's really there! People asked for drugs and I wasn't…read moreeven there four hours! Drug paraphernalia in parking lot and people not having shoes on babies to watch out for this. Roaches in room, shoe prints on towels and sheets! When asked for refund they denied and seemed to have no care for my safety! This room wasn't cleaned at all!

From the owner: welcome motel is located in Killeen Texas in downtown .our rooms have microwave,fridge,free long…read moredistance call,free wi-fi,cnn,hbo,espn.welcome motel is located near numbers of grocery stores,gas stations and restaurants within walking distance .se habla español

Half the rooms ACs dont work and if your staying there for a week expect to be put in one of those…read morerooms and told that the window unit just needs freon feel free to add more. Umm you need a license to buy AC refrigerant this isnt a car and this is supposed to be a extended stay hotel which every other will have AC. Save yourself the time and just choose any other extended stay option.

Extremely discussting walk in was not there for more than a minute befire we went somewhere else…read moredust everywhere outlets did not work turned on ac smelled like mold looked like there was blood on door and table

Me and my family stayed at this motel for 3 and half hours.. 2 of those hours I was laying down due…read moreto me being tired from our hour trip to Killeen, TX and being 6 months pregnant.. After waking up from my nap I was very itchy and found lots of bed bug bites all over me.. So me and my boyfriend took up all the bedding just to find numerous stains on the bed itself, sheets and beg bugs!! So when we asked for a new room or new bedding the owner got really nasty and told us to just leave cause he didnt want any problems.. We where surprised due to us already accepting the poor conditions of the room (#231) and paying $45 for just one night in the nightmare.. So we asked for a refund only to get $15 of our money back and then he threatened to call police.. I will be reaching out to the BBB and corporate to file complaints cause the whole situation was unfair and not handled professionally.. PLEASE THINK TWICE ABOUT BOOKING AT THIS MOTEL!! Other tenants also stayed they have the same issues but dont complain in fear of getting put out.. Smh

The owners are the friendliest people you will ever meet. Rooms are clean. Close to whatever you…read moreneed.

Where do I begin? Our bathroom had mold, found a few ants, the lights didn't work when we got here,…read morethe area is sketchy (maybe thats the NY in me). I don't expect much from motels but at least the sheets were clean. The area is loud so getting quality sleep here was hard. There's a train that honks as it passes every 30-45 min, the room set up has you in a position to get cancer from the sad microwave positioning, the AC/heater is loud and clicks loudly in the middle of the night. Not sure if this is all rooms but our room lock looked like it was a few hard pounds from falling off. Only stay here if it's a last resort. Please pay the extra few bucks and stay elsewhere that's a lot safer.