Sunday hours Friendly people…read moreHelpful people Plenty of parking Space is a bit of a disaster, but let's just call it spartan You're there to get something done Can't comment on all the services but ship and return these guys are super helpful

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I love this place; it's the only place I go when I need to send out a package or overweight packet…read more Jeff and Lisa are the best! Always helpful and professional.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

Horrible customer service. One of the lady staff with long black hair and glasses was so rude and…read moretalked to my mom and I like we were stupid when we asked for box sizes. There was another male in the back who looked at us multiple times and saw that we needed assistance as we stood at the front of the register for at least 5 minutes. Mind you this was my first time at fedex. It was really just a horrible experience

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

I honestly had a great experience at this USPS location. I don't know what the fuss is about other…read morereviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.

They made a mistake and locked my box after I paid the yearly fee (on time). I was away for two…read moreweeks and when I returned and got the box unlocked, there was only a couple of pieces of mail there (normally it would be stuffed by then). I went to the desk to inquire about it, and the rude girl went to the back to check, then came back and told me that was all there was. So I know they discarded about two weeks of my mail - and this is for my medical business. No accountability. Over the twelve years I've had a box there, they've been difficult to deal with, mostly because of being rude and unpleasant, and not addressing issues well. For a long time my combo box did not open easily, and I'd usually end up having to wait in line at the front desk to get them to open it. I always tried to be pleasant and kind, and they would always act like it was my fault, and a major inconvenience for them. At some point a couple of years ago, they fixed the box, and changed the workers at the front desk, and things were nicer for awhile. But it seems like they've backslid to where they were before.

So I have dealt with theses folks on 2 prior projects and the middle of a 3rd(they have sample of…read moremedia coming for me to choose from for some outdoor signs). Very nice, very accommodating, and on my menu board they were 1/2 the quote of a mangrove based outfit that wanted $85 just to show up and have a discussion so they quoted me a crazy price over the phone. They may be a "small" shop, but hats off to these honest folks. Being a small biz as well I LOVE this kind of service....The guys!!!

I've been using them for years. Always prompt courteous service at a reasonable price. And easy…read moreparking to boot.

My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

Zack, in the printing area, went above helping this Boomer printout pages without judgment. Nicely…read moredone and appreciated.

My girlfriend and I frequent this store quite often, we're always greeted with a warm smile and a…read morefriendly face, and well made products. One of chico's finest

I've been a fan of Wild Ink Press on Instagram for a while and had it saved as a place to visit if…read moreI was in the area. I had the opportunity to finally pop in and see their store this weekend. It's in downtown Chico, lots of street parking, and a parking lot right next door also. Beautiful tree lined street, gorgeous building. This is where they do all their printing and there are several beautiful printing presses. I love that vibe. The store carries all of their card designs and some other knick knacks and gift items. A good place to find a unique gift and a gorgeous card. I am particularly fond of their card designs that look like tile. I enjoyed a nice visit with the employee working that day. It's a beautiful space!! Can't wait to come back.

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

Employees radiate that they hate their jobs. I recommend a different store for great customer…read moreservice. They go out of their way to be rude and completely ignore your existence.

This is quite possibly the worst post office in America. There's an old man who has worked there…read moreforever, who has the worst attitude in the world. He LOVES to tell people no, and never provides help or resolution. This employee should be fired. Will not be coming back here.

Every time I come here the employees have such a nasty attitude. I never write yelp reviews but I…read moreliterally cannot stop thinking about my experience, put a damper on my day :( 0/10 recommend, if you unfortunately need to go to USPS like I did for a return, maybe try the other location