I always have a great experience at this post office! Easy to get my packages shipped and everyone…read moreis always friendly!

This specific post office has the worse customer service ever. To make matters worse and to add an…read moreinsult to injury is the availability on parking for customers like me. There's just not too many to park and followed other customers parking at the employee parking spots at the back where the mail truck parks. Management team needs to do something about it and update it. This is awful. Pros: None. Aside the self sever check out on buying stamps. Cons: USPS workers that works at the cash register are SLOW AF & not that knowledgeable of their shipping supplies. And what I mean by that, I came in to ship a returned first class item that I had, and the labels wasn't taped as I was out of tape at home. So I asked if I can use their custom form sleeves, and they said they can't unless I want to upgrade my First Class mail to Priority Mail. And I'm like, "TF you mean. I worked at a Military Post Office overseas, and we have the same supplies as you. Because the APO(military post office) is an extension of USPS where USPS can't go. And we don't say shit like that to nickel and dime folks and that it's only for priority mail. Nothing in the custom form sleeves says 'priority mail.'" And they still refused me service after educating the fuck out of them and the mail clerk wanted me to buy a small roll of tape for $4 instead so I can tape my labels. GET THE FUCK OUT OF HERE dude. WORSE SERVICE EVER! And I left the facility not buying shit, because I don't wanna wait at the back of the line again that's almost out the door with how slow they process mail for dispatch and this happened at 3pm on 28 June 2022. Side note: This facility needs a deep training for proper customer service etiquette and know their shipping supplies more. I guess I'll make USPS work harder to ship free supplies to me, when they can't offer the same service behind the counter for "Applying FREE CUSTOM FORM SLEEVES" to hold my address label/customer form regardless if its first class, priority, or express mail. Because it fits all types of class mail-check the photos again for review on what I mean. It's not just for fuckin' priority mail.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

Very efficient upon every visit. Whether you are just dropping off…read more packages or need packaging, they are there yo help. Very pleasant staff also. A+++

Best Post Office ever. I really hope the US post office keeps the offices in small-town's. They are…read moreclosing so many post offices but the best experience and the best service happens at the smaller facilities. I'm so glad Durham has this place. The people are very friendly and really work hard. They actually care about your day and appreciate their jobs. This is a rare experience in a US post office. Very grateful.

Our Durham Post Office gives the best service. Always helpful and courteous. The new lockers for…read morelarge items is really helpful. No longer have to wait in line to pickup.

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

It's the only post office in Magalia. So can't really complain. The people are nice and helpful.read more

I love this post office and will usually drive from Chico when I need postal services. The people…read morethere are friendly and helpful and I've never had to wait in line.

The lady Betty that they have for a year now is very rude. I have live in Hamilton City for 20…read moreyears and always get my mail here and never mined going and picking up my packages, stamps or money orders. The other ladies that use to work there did there job and were kind, now that they have this lady the worst customer service never greeting and I dislike getting my things there and picking up my mail. She needs to go a lot of people I know have said the same about her and even scared to even go because she is so rude.

The lady with the bad attitude here was mad that we were mailing a package to Chico. She tried to…read moreconvince us to drive it over and hand deliver it instead. ??? Hello ??? 1) we already paid for and packaged everything, 2) it's none of your business how we value our time, and 3) I guess you don't like having to do work that pays for your job. I was confused by the hostile attitude at first, but after reading the reviews here, I guess it was the norm.

IMPROVE your employee's attitude... I walked in there was…read moregreeted said I have lost my mail key. She looked at me, and let out a big sigh and rolled her eyes as if I was a dumbass. She asked where I got the mail key from. I said my landlord. She rolled her eyes and said you're suppose to have 3! And I'm suppose to know that why????. The whole interaction was all about her being put out having to look up my address and create a work order. Get it together Monica !!!!!