These guys were great. I was visiting North Adams with my wife to see Mass MoCa and my car's…read morealternator died. I have a 1965 Mercedes coupe with a Chevy motor (and GM alternator). After diagnosing the problem, they pulled my car right in, and changed the alternator out right then and there. They were courteous, professional and the price was very fair. I was fortunate that the owner was a hot rod enthusiast! Thank you Dean's Quality Auto and Truck - you and your friend Dave (who helped us out at a local gas station), turned what could have been a lousy afternoon into a pleasure. John M

Terrible Business! I was in an accident and my car was towed here to be appraised and before it…read morewent to salvage. I could not go in myself so I sent a friend and these guys threw such a stink. I called Lisa, the owner, and told her that my friend was getting things from the car, and was told "it is a privilege for them to let me on the lot" and that "they didn't want to babysit someone going through my car". I told her I was going to tell the BBB about how they refused to let me on the lot and recover my property, and she hung up on me. Then they lied to my insurance company about my friend already getting things out of the car because they were trying to steal parts from the car! Nothing but problems with these guys and totally unfriendly. Would strongly recommend against doing business with this company and hope no one else has problems like I do.

I needed front fenders replaced due to extensive rust, as well as rust removed from rear lift gate…read more Brian looked at my car, took photos and notes, gave me an estimate and I scheduled the work. It took 1.5 days for the complete job and let me tell you -- I was so impressed with the work that was done, from the new fenders, to the rust removal, to the paint, right down to the car wash! What a fantastic job! It looked like a brand new car! I had people telling me how nice my car looked and some actually asked if i had gotten a 'new' car. The professionalism, friendliness, and promptness was far better than a lot of service you get these days. Brian deserves 5 GOLD stars for the job he and his crew did. I cannot thank them enough. Hubby's truck is next.

I was impressed by this shop from my first phone call to set up a quote. Rick came right out when I…read morepulled in, wearing a mask and keeping social distance. I got a fair price quote for my repair (replace fender), and from the appointment to the pickup, professional, courteous and expert repairs. I highly recommend this Auto Body shop.

We got all three of our cars inspected here at different times. Each time, we were in and out in…read moreless than 20 minutes. It was a quick, convenient process. Highly recommend.

I went for a sticker and it failed. I was informed on what I need to fix and over look the existing…read moreparts that have to do with the part that I had to replace. It's good to know even if your not a mechanic. Thank you.

I've been bringing my car here for several years now. It recently needed a new muffler and new…read morebrakes. The work was done in a timely fashion and was reasonably priced. It runs like new. HIGHLY Recommend!!

Thank you Libby and Mike for going above and beyond all of my expectations when fixing my car. Both…read moreof you are very professional, and Mike , thanks, for quickly diagnosing and repairing my car. You are a superb mechanic, and you stuck to your very reasonable quote. You deserve more than just five stars.

Was recommended by someone I met at inspection garage. Spoke with someone there and he was very…read morehonest and upfront about what can be done and not done with rust damage. And also very honest about fixing a dent in front. Thanks for being so honest!!!

Disclaimer: I don't know cars. I've had four in my whole life and am about to embark on buying…read moreanother one. That said, I recently had an altercation with a deer (it didn't end well for him) and had to replace basically the left front and side panel of my beloved Subaru Outback. Can't remember how I came across Littles, but they sure did make my car look beautiful! Rob was super nice and helpful, and even drove me to and from the rental car place. Bonus points for the two sweetest dogs ever - Blue and Lila- that hang out there. I'm sad to say that about a month later, that beautifully repaired Subaru got into an altercation with an ice patch and a telephone pole and is no more. But it looked great for a short time, thanks to Littles. Great service and nice people. I hope I don't have to get body work done again, but if I do, you can bet I'll be going to Littles.

They run a very professional, no nonsense shop. We have all of our Volvo work done at Bedard…read moreincluding the substantial refurbishing of a classic, 2012, C30, T5, Turbo Coupe. I wait for my vehicle in their modern, comfortable showroom, coffee and snacks provided.

Carrie, the service department manager is very professional and willingness to help is very…read morewelcoming. She listened to my car issues and they were very prompt in letting me know what they found. It was my breaks/rotors and found that many XC90's 2017 were found to have the same issues, she said it would be a couple hours and offered me a car while waiting, so I was able to go home and return the next morning for my vehicle. It was a very quick and easy experience and it was nice to actually find in a dealership. Kudos!!!

I took an older car in for inspection knowing it had issues, and I acknowledged that up front. K-M…read moremight want to rethink leaving doors open in the waiting area if they're going to laugh at someone's car and loudly make fun of it. I'm glad I provided them with such great amusement, but it was humiliating to me. It's possible that they didn't realize how loud they were being and didn't know I could hear them. However, good customer service means that you treat people with respect and understanding. They had no idea what reasons I had for bringing my car to them in that state. I didn't get any offers for help (e.g., "We could fix that for you if you want"), just a lot of head-shaking and the reminder that I have 60 days to get it reinspected without a fee. NO THANKS. Not only will I not be bringing my car back for reinspection, but I will never bring any of my cars here again. Their service went far beyond rude and unprofessional. They were downright mean.

K+M Toyota did a fantastic job working with me and Toyota to repaint and repair some odd rust…read morespots that had formed on the trunk of my new car. Even though it wasn't technically under warranty, they were able to get Toyota to Goodwill the work, and get everything covered. Gary especially in the service department did a great job with getting the ball rolling on this. All this despite the fact that I purchased my vehicle at a competitor. Because the Service Department at this dealership was completely honest and straightforward with me, I will be continuing to go here to get all my extended warranty service done on this vehicle for the remainder of the time I own this. Furthermore, I will more than likely be purchasing my next new vehicle from here. Anyone can sell a car. But if you're looking for a completely honest and ethical service department to service your Toyota vehicle along with it, look no further than right here.

If you are looking for an honest and professional shop to service your car, this is it. I was…read moreimpressed with Jay the manager and Matt the mechanic. I will return and recommend. Although they have sales goals like everyone else, they don't pressure you or up-sell you. Their work is quality.

My Father went to buy 1 tire and have my winter tires taken off my car. I didn't have any lights on…read moreindicating a issue with my tires before going to gills. The gills employee told my Father my sensor was broken. My Father was told it would be $50 to replace. I told my Father not to have gills replace the sensor because it was fine before going to gills. The service light for my tire is now on after they swapped my tires. The logical conclusion is they broke the sensor.