So appreciate Monica's patience and awesome customer service. She is a pleasure to work with. I have been dragging my feet for 12 months to get my auto and renter policy switched over to State Farm to enable me to add my new driver to auto policy at a reasonable rate (savings of $570). Thank you, Monica! read more

Having recently moved my wife and I went to Tim Crabtree to get Renters insurance. Spoke to Jonas Wright, he was knowledgeable, very thorough. we will be returning to Tim Crabtree State Farm for our insurance needs. read more

Natalie is outstanding! Efficient, professional and polite. I highly recommend her for your agent. She is cheery and has a sweet personality. She helped me save money on my car insurance with additional coverage than my previous company. read more

I have been a client of Tim Crabtree for over 24 years ! They are extremely knowledgeable and thorough with my insurance needs. Monica is fabulous when it comes to explaining things to me :) I wouldn't hesitate to recommend them, as they have been awesome for us. read more

Pamela was a wealth of knowledge and help when it came to adding our teen daughter to our auto policies. My husband normally deals with the insurance aspects of our life and has always spoke highly of the agency - I now have a much fuller appreciation having experienced the level of service and advice. Thank you Pamela! read more

Natalie Brant helped me with moving my home, auto and collectible vehicle over to State Farm. She was more than helpful....she was incredible....with recommendations and assistance with my multiple calls and questions. I've already told my girlfriend that when she gets back in the states she needs to call Natalie. With all the poor sites you visit for help this is a wonder. Her assistance, knowledge, patience and cheery voice made my day...Tim You've got a gem....I called back because you helped me with a question maybe 10 or 20 years ago....i recalled how helpful you were even thou at the time you couldn't help me with my needs...All I can say is WOW and THANK YOU! read more

Monica and Tim are an unbelievable Duo at State Farm Tim Crabtree. She has helped me numerous times and walked me through insuring various cars, home, and other policies. She also advised me on things that my previous insurance company did not do. She took the time to walk me through my transition from my prior insurance company to State Farm, no wonder they are so highly rated. I also had a couple of classic vehicles with RHD that she was able to help accommodate without any hassle and Tim's whole team is such a treat to work with. read more

I have had insurance with State Farm for what seems like decades. I'll have to check. In either case I had been with Tim Crabtree for at least a decade having umbrella insurance, multi car insurance, home insurance on my home and then my condo, boat insurance, personal item insurance, long term health insurance, and probably some other items I'm missing. I specifically got all these bits of insurance to ensure I would be covered no matter what. Well, disaster struck when my condo was alleged to have leaked into the unit below it. The condo held me responsible and State Farm failed to cover me stating that it wasn't due to any negligence on my part. Let me get this straight, if I had cut a hole in my floor and run a garden hose to the unit below, my insurance would cover it. But because I did nothing wrong (according to Tim Crabtree) they weren't covering me. This turned out to be tens of thousands of dollars and my own insurance refused to help. In my opinion, what Tim Crabtree did was unethical, likely illegal, and still haunts me today. I now live in Texas and am glad I'm no longer with Tim Crabtree. Beware before you do business. Do some searching of YouTube and google for how any firm handles claims before you sign up thinking you are covered. I paid a lot of money for as much coverage as made sense. Yet, magically, according to State Farm, none of these policies covered my claim. Why do you get insurance? Make sure you're covered. Consult with an attorney to ensure your interests are being considered fully. read more

Tim and his office are beyond helpful. They always respond to my questions in a prompt matter. His office Manager goes OUT OF her way to make sure we have the best rates available. AND a I trust their opinions and suggestions. I know they look out for my best interest. read more

Monica here at State Farm is the best. She always gives me great quotes, coverage for my home and all my vehicles and peace of mind. Don't go anywhere else! Tim Crabtree is where it's at read more

I've been with this agency for a while now and they are hands down the best! Monica is very attentive and works hard to make things happen. I never have to worry about insurance thanks to the great people here. They are always looking out for me! I highly recommend them!!! Monica especially! read more

Update: I am still with State Farm Tim Crabtree's office and have had such a wonderful experience. I recently had a total loss (which is never a fun experience) however Pamela made the process so smooth and stress free. I have not only auto insurance, motorcycle insurance, and renters insurance, but also full business insurance with State Farm. They have helped out so much over the last few years, it's hard to imagine any other office surpassing their level of service. Pamela is amazing and makes managing insurance so much smoother. First and foremost, I would have never envisioned that I would be writing a review for an insurance company. I am the kind of person that loves to write reviews for either really exceptional service or when I've had lousy service. I can definitely say that with this review I've had remarkable customer service. Chad has provided me with some of the most pain-free, helpful customer service I've ever received. I can imagine that purchasing insurance can be very dreadful for some people, however Chad takes any anxiety you might be feeling right out of the deal. He's thorough, understanding, listens to your needs and executes perfectly. I was referred to Chad from my boyfriend over a year and a half ago. When I first initially reached out to Chad for insurance quotes I did not sign up because of my busy lifestyle. I did however ask Chad if he could follow up with me from time to time regarding the quotes because I was sure to sign up (State Farm's quotes were so much better than my current insurance). Chad did an outstanding job periodically following up with me, about every 2 to 2 1/2 months either via phone or email. Flash forward about a year later and Chad calls me out of the blue. It just so happened that Chad caught me at the perfect moment and I had the time to finalize the insurance quotes. A few short, painless hours later I was signed up with State Farm. Since then I have also needed business insurance, and who do you think I went straight to? Chad, of course. I called him on a whim and within half an hour Chad had a quote for me, and within the next 2 hours I was in his office finalizing paperwork. I am a firm believer that exceptional customer service and attention to detail needs to be recognized, and Chad has fulfilled that and then some. I know as a business owner it is important to understand how your company is represented by its employees and I can say you should be honored to have Chad at your agency. I have nothing but praise for him! Thank you again State Farm (and Chad- you rock!) read more

I've been a SF customer with Tim Crabtree for 7 years. Bethany has been a great agent and responds promptly to me, especially over email (my preferred method of communication). I appreciate honest advice to keep me with the right amount of coverage without paying too much. She's cut my costs by helping me get loans at a better rate and gap insurance for much less than the dealerships. SF itself has a good website and claims are seamless. I've had no issues with my claims and appreciate the quick action on their part to get things back to where they should be. read more

I was ready to change my auto and condo insurance on 10-11 so I called to get a quote first. My call was answered by a person named Phil, I believe, who said that he will "Try" to give me a quote the same day but would not commit a date or time. When I asked again if it'd be possible to provide me with a quote the same day, he got a little irritated and told me that he is "Very busy" with many other requests for quote. So I said thank you and called another State Farm agent in Redmond. I then switched all of my insurance to that agency on that same day! read more

They really do add a personal service to you. I've been with them for years and am happy with the level of service and support from them. We really couldn't imagine going somewhere else, especially to some dodgy horrible company like Allstate or Geico. So glad we have honest and ethical people to work with. You'll be in good hands with Tim Crabtree, so don't believe the hype of the others. You'll be glad you did. I can't say enough horrible things about Allstate, but I am very happy we have State Farm through Tim Crabtree. Life is better over here. read more

My son just relocated to the Bellevue area from California. He had been covered on our Allstate policy since he was 16. I knew getting a policy on his own and being under 25 would be expensive, but I was not prepared for the sticker shock quote given by Allstate in Bellevue. I decided to call around and phoned Tim Crabtree State Farm Agency. I was greeted by Jordan Kehus. I told him the coverage amounts I was looking for and he was happy to give me a quote. He asked several questions about my son to see if he qualified for certain discounts. Jordan was professional, friendly and thorough. The quote I was given by Jordan was half the price for 6 months coverage I was quoted by Allstate. And the State Farm policy was even better. I phoned my son and he jumped on it. My experience with Jordan Kehus left me rethinking my Allstate California policy. I will be calling a local State Farm Agency to see if they can cut my rates for the same or better coverage. Thanks Jordan for your outstanding customer service. You rock! read more

My working relationship with Tim Crabtree started out great. I moved from an online, no-local-contact provider to State Farm and was please with the initial contact I had. Personable and knowledgable. I brought three different lines to them (homeowners, marine, and two autos). Homeowners is paid through escrow, marine I paid a one-time annual, and for the two autos I set up automatic monthly withdrawls from my checking account. The same checking account I use with numerous other entities, and the same exact way I have paid for car insurance since the 90s. I went online to print off temporary cards over the weekend, and could not find my cards so I went to the State Farm website and my auto policy was not listed. Their after-hours weekend support informed me that my auto policy had been cancelled in July! I was floored. Needing to ensure first and foremost that I had coverage on both vehicles, I set it up again......and the woman asked me if I wanted to use the same checking account I did when I set it up in March! So clearly they had all the right information, it wasn't tied to a debit card that was cancelled, and magically they just stopped taking payments out. They couldn't do much on Saturday night, and the new policy is $110/month higher than previous. When I spoke to the gentleman at Tim Crabtree yesterday, he informed me that he didn't know what had happened, that it was probably a system glich, but that they tried to call me and send me items in the mail to let me know payment was due. I get plenty of junk mail so probably didn't read the snail mail, and Tim Crabtree's agent had called me so much to try to "sell" me more items that there's a great chance I saw it was them calling and erased the VM immediately. I have been told that regardless of why the system stopped pulling monthly recurring payments from my well-funded checking account - the same checking account that has had many payments pulled from it since July with no issues - there was ZERO they could do to try to rectify the situation and get me back to where my payments were when I originally signed up. Very disappointed in the lack of that local customization and "let's see what we can do to make this right" approach. Now I'm shopping unfortunately and spreading the word. I am in the business of people for my line of work, and there's an old saying - "If you don't brand yourself, someone will brand you" and hugely uncooperative in this situation for reasons I am in the dark on. read more

My entire family have been with Tim Crabtree agency since 2003. I personally have all my retail businesses, 2 personal cars, 3 company vehicles, & homeowner's insurance with their office in Bellevue. My dealings have been with most of the staff, Monica, Pam, Charee, and Chad, oh and yes even Tim himself! They are very well informed, professional and there when you need them. Throughout the years, we have had a few claims, small and large (regretfully & regrettably), each and everyone of them handled with minimal inconvenience to me or my businesses. Having dealt with a number of insurance companies and agents over the past 44 years, they have been by far the best agency to deal with! It has and continues to be a great experience. read more

I have been working with Charee Peterson on a mutual client and her promptness, attention to detail, and overall assistance is unmatched. I would highly recommend this State Farm branch to anyone looking to shop insurance providers. Best in the biz! read more

A little surprised that I'm taking the time to write a review about car insurance, yet these guys really go above and beyond. Monica is always available to go the extra step for me, and her care and commitment to her job continuously shines through. Tim has been my agent for over ten years, so pleased with my experiences - thankful for the exemplary service ! read more

I have been working with Monica Flory from State Farm for the past few months and she is AMAZING! I switched from Farmers to State Farm after buying a new car and Monica was so helpful in getting my and my husbands insurance combined which ended up saving us both a lot of money. Monica is very quick to respond and very patient (I had a lot of questions) which I appreciate so much as my previous agent was very hard to get a hold of. I would highly recommend Monica and State Farm for all of your insurance needs! read more

Here's a math question for you and a start worth $100, Tim give you $500 rate hike, what do you get? A middle finger! Tim gets 5 stars at a rate of $100 per star. Good job Tim, I can't give you more stars. You want to know why? read more

Tim Crabtree - State Farm Insurance Agent - Either way the rate always goes up. Up where you asked? Your bum ofc. - Home & Rental Insurance Near Me - Bellevue, Washington

I love this office! Whenever you call and speak to your agent, they remember you and get answers to you fast! My agent is Bethany and I've also spoken to Monica and both of them respond fast to my emails! In the past, I have checked many other insurance companies and nothing beats date farm! And if you refer someone, you get a Starbucks gift card ;) read more

I just moved here all the way from VA and have been with State Farm my whole life growing up. Let's just say that I am glad I not only stayed with State Farm but that I picked this office (Tim looks sharp doesn't he??) The staff here is so NICE!!! and Bethany has been so wonderful and helpful. They not only will help you with auto insurance but will also tell you about good things you should also think about like renters insurance, health/medical supplement etc. I recommend this office to anyone and everyone because they really go above and beyond to make sure you are WELL INFORMED! and when you move all the way to the west coast it is nice to have insurance agents that kinda are like your welcome party! We should start a fan club! read more

I recently had a high end mountain bike stolen and fortunately I was insured through Tim Crabtree's State Farm office. I dealt with a fabulous lady there by the name of Pamela A. who was very helpful and attentive. Pamela helped me file the claim and made sure I was fully informed of every step of the process. She informed me when the cheque had been mailed and then made sure I'd received it. I would highly recommend Pamela and Tim Crabtree's office. read more

Extremely professional and efficient! They go the extra mile to make sure you are getting the best possible deal. My agent is Jordan and he continually follows up with me to make sure I am covered in all areas. Don't forget to grab some little candies or coffee while you're there! Coffee is great and so is the service. read more

I have had State Farm for a little over a year. Recently, my vehicle was broken into in Seattle. From the minute we got in touch with our State Farm agent, we were well taken care of. State Farm helped us through every step of the process. Our agent Monica stayed in constant communication with us and made sure we knew exactly where we were in the claims process. Monica also worked hard to ensure that our claim was handled in an efficient and timely manner. She was very knowledgeable about every step of the process, and explained each step to me. Overall, I can't thank Monica enough for helping us through this normally stressful process. read more

I have been a State Farm customer my whole life and Tim Crabtree has been my agent for auto, renters and liability insurance since I moved to the area in 2011. Tim and his team have provided excellent service. He is my agent and I recommend him to anyone with an insurance need. read more

I just got new home insurance through this agency (specifically Monica, who is GREAT) based on Yelp reviews, so thanks reviewers. The process was very easy, quick, efficient and you can tell Monica really knows what she's doing. She's also very nice to talk with and happy to explain all your options to you. I really appreciated her time and help and highly recommend this agency and Monica. If you're interested in State Farm insurance, definitely give her a call. read more

A former agent at TimCrabTree made a huge mistake in my insurance policy. He gave me a rental policy on my primary residence and a homeowner policy on my rental property. When I learned they made this mistake, I contacted them and Monica said that it was my fault for not making an appointment to review my policy! She also accused me of not responding to their letter(s) and emails. Once I proved to her that she was 100% wrong, that I have my phone records and emails which shows I contacted them at least 3 phone calls and 3 emails every year, she backed down. I finally got to talk to Tim the owner and he seemed a logical reasonable person. He apologized and accepted that his agent made this mistake. I'm glad that over the 3 years and 4 months that my policies were inverted nothing happened to either one or it would be disastrous! I am now with First Mark Insurance and 00% glad to be working with them. read more

I was with this branch for 7 years, I signed up with Jordan and he was great... but since then I think he's left and now I've been dealing with Chris. Unfortunately, I've just cancelled all my policies because Chris pulled some shady moves with delayed cancellation when I sold my motorcycle and a reduced refund. He put my cancellation 2 months later than when I called in to notify them! He kept putting me off saying he didn't know what was going on and that he'd call me back... then without contacting me to verify dates, he sent out a $15 refund check and listed the cancellation as April 25th when I called on March 4th to cancel. Sorry, but after 7 years of patronage, that's a shady thing to pull on a customer. Avoid Chris. read more

I have been with State Farm for over 30 years! I am always able to speak to someone without delay and get the answers I need. Tim Crabtree has great people in his office, Chad, Bethanny and everyone I've spoken to go above and beyond to take care of their customers. We have our house and 3 vehicles insured with them and have never had an issue with any of our claims. I would recommend this office to anyone looking for great customer service. read more

I, like many, am always looking for the best deal but not always willing to sacrifice quality or honesty for that best deal. When I moved to WA last Oct, I shopped around to insure my two vehicles and a new renter's policy. It was then that I met Jordan and realized right away we clicked; what a great guy and what a true professional! Jordan was very patient when outlining numerous options for what best fit my needs then. Since our initial correspondence his availability and/or willingness to answer questions has never faded. I truly get the impression that this office treats their current customers just as good as those new customers every business looks to attract. I recently received a quote from my prior insurer in an attempt to lure me back, slightly better rate, BUT I can't help but hesitate about switching. Although I have not had to file a claim, fortunately, with State Farm I can't help but recognize the relationship Jordan has established with me. I feel confident in the event of a claim he will treat me the same if not better in a time of need. It's hard to put a dollar value on that in my opinion. read more

Monica Flory and her team including Charee and the gang :) are top notch. I had Geico covering my 4 motorcycles for 10 years and American Family Insurance for my home, Exotic cars and daily driver for 7 years. I ended up contacting those girls at Tim Crabtree's agency after Hinshaw's Motorsports on West Valley Road of Auburn Wa gave me a tip. I had always put both of my previous 2 companies coverage rates to a test yearly. Nobody could ever touch their rates...........until..........Monica Flory at State Farm..........changed that. :) They didn't get my home rate quite right but I did end up moving all the bikes and vehicles over to them. The rates are quite good but I also have stellar credit and a clean license and driving history.I don't know how rates would compare if I didn't have those items. The only hiccup to my coverage is if you need towing on something other than your car, then be prepared to pay out of pocket first and then get reimbursed back. Other than that, they are always friendly on the phone and coverage is super easy to turn on and off which I do for almost everything except my daily driver. I suggest calling the agents at Tim Crabtree directly for coverage changes since the national corporate State Farm people can be disconnected or unknowledgable when it comes to doing changes quickly for immediate coverage changes on a vehicle or bike. Thanks girls. :) read more

What an outstanding experience. I worked with Monica and she was both pleasant and helpful. Not only that, but I received a lower rate with better coverage on my car insurance than I have been quoted by any other insurance provider. Do not hesitate to work with this office. read more