I have been a customer of Hollenshade's for many years and I have always received excellent…read moreservice. Staff is friendly, knowledgeable and professional when interacting with them and they make sure you understand exactly what needs to be addressed with your vehicle. Plus, their waiting area is cozy and comfortable.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

We've had 3 of our family cars serviced by Adam and his team at T&T in the past year. I appreciate…read moreAdam's friendliness and clear and honest communication. He was able to get all our cars diagnosed and repaired on the same day for very fair and affordable prices. Beyond satisfied customer and would highly recommend T&T!

Adam took over his father's business years ago and we have had the same relationship with him. he…read moreknows us and knows our cars and helps us make the right decisions regarding repair and our budget. he's such a great guy. they do excellent work and are reasonable. what more can you ask for.

A good, honest auto mechanic is hard to find. I made an appointment to get my Maryland State…read moreinspection. I told the gentleman I might need front brakes. He said they only do brakes the right way and told me what it would cost, but also said I probably didn't need brakes. I don't know what he did, but my front suspension is tightened up and I didn't have to pay for a brake job because I didn't need brakes. I am so very grateful .

S & L has always done a great job maintaining my vehicles. They take the same care with my 13 year…read moreold car and my 5 year old car. They've always been communicative, honest, and fast.

5 star review of Mr. Ajello's business. because I read the…read moreother post which is so incongruent with every experience my wife and I have had with their services. 5 star review because it is rare to find an auto repair shop that fixes what you brought it in for, doesn't find hundreds of extra $ worth of repairs they 'discover' and charges slightly less than big box corporate shops. pretty sure Mr. Ajello doesn't need to, have to, want to, make his decades long auto repair business appeal to anyone reading this post. Only reason I felt compelled to Post is I recommended his services to a good friend and googled their address and yelp came up. One pos, the other negative. They have been in business so long for a reason..... they are honest and forthright. If what you purported actually happened- he would have owned up to it.

I don't trust any other shop with my car. Idk about that one negative review but my experiences…read morehere have been positive each and every time. Began coming here in 2005 and I'm here today, Oct 26, 2019 STILL. I recommend this shop to all my friends and folks I run into with car issues because its hard to find an honest mechanic who does great work and doesn't try to shaft you. Especially as a woman. Kudos to Mr. Bob for keeping this shop going all these years. I'm a loyal customer

My daughters car broke down on the way home from work. After searching for local auto shops and…read morereading plenty of reviews, I decided to have the car towed to Leo's Auto. I'm glad I did! Not only did they explain thoroughly the issue the car was having, they kept me updated and was able to provide quick repair. We now have a local auto shop while she's in the area for college and I'm so grateful. Thanks Leo's Auto for the friendly customer service and getting her back on the road!

The worst experience I've ever had with an auto repair shop! While the 2 women were pleasant Jon…read morewas having a very bad day and apparently that was due to his ex-wife, the government, me and I believe Progressive. Those were all the people that he was loudly discussing while I was in there. Here was my experience 1. 7:39 my son called and asked would we be able to have the car diagnosed today (check engine light). He said he spoke to Jon who said yes. 2. I arrived at 10:37 to leave my car and I asked the woman at the counter would it be ready by 2:30. She very confidently said yes they could complete the diagnostic but probably not the repair. 3. At 3:08 I called because I had not heard anything and was told he was looking at it now and would call soon. 4. At 4:07 I could no longer wait so I went in. I was told he was "working on it" and asked if I needed the car today. I said yes I need it now. After a few minutes I realized no one was moving so I asked what was happening. Jon said he's working on it. I said I can bring it back but I have to go. He jumped up and said he would bring the car out of the garage. This is where it gets interesting! He brings my car out and they say I have to pay their diagnostic fee. I said not without the diagnostics! Seems reasonable right? So I ask what's the issue with my car. They don't know yet. Jon then says I hate people that don't want to pay. I say I'm more than willing to pay if I know the issue. He then hands me my keys and tells me to never come back. Well that won't be a problem. If you're able to avoid Jon this might be a good spot. I will never know and recommend avoiding them!

I've been coming here since the 90's. Great bunch of guys who do great work. I would highly…read morerecommend them.

I have been going to these guys for years and they are in a word: awesome. Incredibly fair, honest,…read moreand talented. In my Family's three cars over the years, they have diagnosed and repaired a myriad of problems and been very honest about what repairs are truly essential for safety and reliability and what repairs can be delayed. We have a 2016 Ford F150, an old 2005 Volkswagen Passat manual, and a 2009 Toyota Sienna. They keep us running great. They are often pretty backed up and so it takes a couple of weeks to get service but a couple of times when we had emergencies they took care of us right away. I try never to ask for rushed service but once or twice that I have needed it they have come through for me and him working extra hours to keep me on the road. I can't recommend sherwood auto enough.

Staff was great and friendly. Offered to pick me up and drop me off while they worked on my car…read more Dan Fassio was quick to respond with good information. He is a treasure if you're having insurance issues. Stop by and meet Dennis.

Super shady shop!!! I bought a car from a guy who gave me complete maintenance records of all the…read morerepairs Leading Edge did for him. There were all sorts of scams and unnecessary repairs including: 1. Leading Edge replaced the front brakes at 119k miles and then again at 130k miles. Brakes again after 11k!! Front brakes should last at least 40k miles, usually more like 60-70k. 2. Leading Edge replaced the lower control arms at 116k and again at 146k. Control arm bushings last at least 100k miles. If you need control arms again at 30k, either the parts were junk or the alignment wasn't done right. 3. Leading Edge charged labor to replace both the serpentine belt and the alternator. You have to remove the belt to remove the alternator, so an honest shop wouldn't charge for the belt when doing the alternator. To charge full price for both is outrageous. 4. Leading Edge charged $250 to replace the radiator and $174 to replace the radiator hoses. You have to remove the hoses to replace the radiator. Here again, it's a rip off to charge labor for both. 5. Leading Edge charged $475 labor (just labor!!) to install tires, clean the beads, and replace one TPMS. $60-120 is typical at most shops for all this work, especially if you are buying tires from them. $475 for tire installation is probably the most outrageous repair scam I've ever seen.

The best mechanic in Baltimore! After being quoted elsewhere that $2,000 worth of work needed to be…read moredone, this top tier place saw me right away. After a thorough assessment, they were honest with me that half the work quoted wasn't actually necessary, and did the required work for half the price while showing me what exactly was problematic and was not. The shop is old school (appointments have to be made via phone) and unassuming, but Tim has 40yrs of experience and his team does quality work. Also walking distance to Towson Town Center, so super convenient to get some errands in whilst work is being done. Highly recommend this garage; it's so hard to find mechanics who are not gimmicky with tempting deals or overpriced, but thorough, fair, and reliable. Customer for life!

I found this garage in a panic after my car's engine started smoking and I needed somewhere to tow…read moreit to. I am so glad I found this place!! They are so kind and knowledgable and were able to get my car back to running in no time. They are also very straightforward and honest about pricing, only recommending what is absolutely necessary. I will definitely be back here for future car needs!

we had a blown turbo on our Tiguan and after some work was done we realized it just wasn't worth…read moresaving. These folks were fair and honest about whether it was worth fixing and even undid some work they had done without charging us fully. Very honest and trustworthy.

I agree with all the favorable comments about the guys in the shop…read more I'd give them 5 stars but today my Tiguan began acting up. Just had some work done 2 weeks ago on that vehicle.and every thing was great. Does anyone know their email address? I'd like to alert them of the problems. Don't need all of Baltimore know whats happening. Greg Jackson Happy customer since 2020. Moved here from Portland, OR. Their, I found the best mechanic. The guys at Desmond's are displaying similar traits of that mechanic at Desmond's awesome repair house.

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

We own a 1999 Honda Accord that we LOVE. This girl is 26 years old and running strong. She did…read moreneed some diagnostics though and our usual mechanic has been mediocre lately. Finding Tyre's on Yelp, we got her in right away and the customer service here was fantastic. They took care of an oil change and recommended some maintenance - no pressure and no sales pitch. They even gave us a new customer discount for finding them on Yelp. We are now recommending this place to all of our family and friends. Trustworthy, quality work, quick and efficient. Five stars all around!