Caution. Do not use this facility. I had my engine replaced at this location with an extended…read morewarranty company. They paid Aamco to replace the engine and refused to recharge the AC.

Recently purchased a Living Social Deal for 3 Oil Changes, tire rotations, Free brake check,…read morewindshield wiper replacement and etc... It seemed like a great deal, not realizing the system only allowed you to pick one-two places based off of your zipcode. So my zip put me closest to the Aamco in Randallstown. The first time I called the service person was fairly rude and then made sure I understood, that it would take a solid week for me to get an appointment. I came twice for two appointments which didn't matter because they didn't honor any appointment that I made with them. Then told me I would need to leave my car for a few hours or even a day for an OIL CHANGE. So I won't be back and actually had Living Social refund me.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

After getting tired of going to the Nissan dealership to have my car fixed for ridiculous prices, I…read moredid some research and found Autostream in Randallstiwn. I had no idea what to expect but I just wanted good service for a decent price. My expectations were far exceeded. It is an amazing place to get your car fixed for a fantastic price. The employees at the front desk are phenominal and the mechanics are super fast and talented. I feel like I am part of a family there. Regardless of how long it has been since I have called, they always remember me and welcome my business. It is a smaller location on liberty road and it is a bit if a fast turn into the parking lot but the business itself is not hard to find at all. It is super easy to schedule an appointment online, by phone, or in person. There is a shuttle service if you need to go while your car is being worked on. I prefer to hang around and chat with the staff. Either way, I highly recommend this business and will continue to go myself!

The service at Randallstown AutoStream Car Care was exceptional. They were polite and helpful.They…read morealso provided transportation to and from the auto dealer. That was a great help considering I was short on cash and that helped a whole lot. Very greatful. Mr. Russell at Randallstown was the hero because he also had the service that picked me up at last minute so I could pick up my car. Now that"s what I call great service. It was incredible. One of the best services I have had from a car dealer.

Someone advised me to try Fezatech Autos when I needed to get back to the road quickly. They have…read moreaffordable cars, convenient terms, friendly staff, and a sure deal for every customer. I was amazed by their warranty offers, and comfortable financing options. Their after-sales and follow-up services are backed up by their repairs section. FEZATECH is a one-stop auto shop of first choice. They have all my A's !

From the owner: Auto Electrical and Diagnosis Conputer Dianosis, Car Repair, Oil Change/Service , brake service…read morebrake rotors, engine replacement, transmission replacement. suspension jobs, a good price and Customer Satisfation is our Priority

i have been using Coopers exclusively for 4 years. these people are a breath of fresh air. Duane…read morealways shoots straight. they always do the scheduled work. theyve never even once tried to upsell me. the only bad experience i ever had was the vehicle ahead of mine turned into a nightmare so they werent quite ready at my appointed time. other than that, straight As across the board. i also love they do every BG Products service. i o n l y use BG fluids.

My review is purely about the customer service. I chose to have a MD Auto Inspection done at…read moreCooper's Auto (which was the priciest quote, by the way) because of the convenience to my home. Literally a stone's throw. The owner Duane was very rude. I purchased my car out of state based on a deal that did not fall through with a previous customer. The dealer installed front tint for the customer and the tint on the front passed their state's inspection. The owner at Cooper's calls me up and tells me bluntly, "Your inspection failed due to your tint. We also can't roll your windows down because there is tape on the buttons, so your window inspection failed too. You need to have the tint removed." Point blank. The End. Now mind you, noone wants to hear something like this after they've just purchased a vehicle. I am not one of those people who is not going to do their research or ask questions. So when I get to the shop to retrieve the car I am questioning him and the woman at the front desk about the MVA website saying nothing about your tint being part of your safety inspection, but instead talks about glazing, so I'm confused. Also, why couldn't they just remove the tape or call me about it before failing it? To which he responded "We don't have time to be calling people about stuff like that. Our job is to inspect, that's it." The woman says "Rather it passed or not, your inspection still would have failed because of the tint." My response to her was "That may be true, but the mva site also says once a reinspection is made, only a visual may be needed which will not require a fee. If the window had failed, then it would not require a visual inspection, because you have to physically roll the window down and I could be charged." Silence. The part that really got under my skin was the owner had this I could care less attitude about the situation. Basically, he was like "Oh well, you need to get the tint removed. Not my issue or my fault. If you have a problem take it up with State Police." Even came out of his mouth and said "I don't know what the big deal is!" The woman at the counter said I was yelling at them. I told her I was [not] yelling at her and she said "Well your voice is stern". OK, so which is it? I'm yelling or my voice is stern? Don't lie on me and try to play victim. After that, I got quiet. Because I knew what games were trying to be played. The overall issue for me was how nasty and blunt the owner was. It's obvious that deals primarily with a male dominated clientele. He needs remedial training on how to talk to women. Saying something as simply as "I'm sorry about this, or I know this is going to cost you...I wish I could do something to help you...I understand...I can relate..." Anything! But I received none of that from him. And clearly, he saw that I was upset, especially since it was going to cost me additional money to have the tint removed. If I had known all of this I would have told the out of state dealer to immediately remove the tint. Let me be clear, I am not blaming Coopers Auto for my tint needing to be removed. The owner was doing his job. What I do have an issue with is how nonchalant, nasty and blunt the owner was. I had to get the tint removed and then returned it to the same inspection station (him) per MD law. I go in the next morning to have him reinspect it and he's skimming through some papers, barely grunts a Good morning and continues doing what he is doing, then finally says "Are you staying or waiting?" I said no, gave him the keys and left. My inspection passed, and I retrieved my car later. Customer service is about keeping your customers coming back. Clearly, this guy missed the mark on this one with me. I won't be coming back. Ever.

My first oil change at this place started at about $50, which was about 3 months ago. Today's oil…read morechange jumped over $100. After the oil change and before I got the chance to ask for an explanation, he said my cost today is over $100. Right after, he spoke under his breath into the computer , "costs have gone up lately," and then sighed. I asked if the cost included diagnostic testing. He said no and that my car "required synthetic." My car didn't require synthetic last time. I got there at 8am for an oil change as I was told. My car was returned to me a little after 11am. He said there was a small oil spill and rolled his eyes as if he really gave a hoot. My car has over 200k miles and never leaked, never had any stains around the motor. Now there is oil stains everywhere under the motor, the cover, the suspension, etc. there was oil on the floor mat, steering wheel, door, hood... I believe the oil change jumped from $50 to $100 was due to the oil spill, not the an increase in market cost. And I have been hearing clanking noise under my vehicle since the first oil change at this place. "Stand up guys" don't operate this place.

I have been a customer for a few years with various need for my car. I have always gotten the best…read moreservice and value when I go in. I will always go back despite moving to a different county, I would definitely recommend!

These guys are great. I never post reviews online, but these guys are worth it. I've never felt…read morelike they misdiagnosed or over charged.

About a month ago I asked for them to check out something on my car. They told me it would require…read morefull replacement at a cost of over $1,500. What it really needed was a simple fuse replacement. The owner called me recently and sincerely apologized for the oversight. It's a rare thing when a business owner reaches out to an unhappy customer in an effort to make things right. They've earned my respect and trust and I will absolutely use them again. This is why I avoid larger businesses and dealerships. Thanks!

My vehicle threw a check‑engine light for low oil pressure, so I took it to a shop I trust. They…read morebelieve the issue is just a bad oil filter, so they replaced it for only $9 including parts and labor. They told me that if the light comes back, the next step would be to replace the oil pressure switch, which costs about $350 because it sits under the manifold and takes time to reach. I appreciated that they didn't jump straight to the expensive repair. They tried the simple, inexpensive fix first and only suggested moving to the costly option if it becomes necessary. It felt honest and fair--more like, "Let's try the easy solution first, and if that doesn't work, we'll tackle the bigger job without breaking the bank.

I dropped my car off on Monday night on Tuesday afternoon, I received a call from Matt saying that…read morethe oxygen sensor maybe bad,he asked if he had permission to order the part,I told him yes,he then said that he would call me back ,which he never did.I called him back he stated oh I forgot to give you a call he then said that he would order the part and my vehicle should be ready late Wednesday or early Thursday morning. I arrive at the shop Thursday morning at 1045 because again no communication once there I was told that they could not find a work order ticket or my keys,and was told that I didn't give them permission to order the part so nothing was done.2 days wasted in the shop.they finally found my keys,I got them and left.bad customer service, bad vibe. I don't know if they treat all of their customers like that or just those of color that's the vibe that I am referring to.Sad!!!!!

If I could leave this place negative stars, I would. I've never experienced such unprofessionalism…read moreand incompetency. I brought in LEXUS pads and rotors to be installed for my front brakes. Shortly after, I encountered horrible squealing noises. I contacted them, explained the issue, brought it in again and they assured me nothing was wrong because they "couldn't hear anything". As soon as they pulled around my vehicle, my car made the noise and I said "that's it, that's the noise I'm referencing!". I was told I can bring it back again if the problem persists. I then recorded the noise and emailed them the vidoes. I finally brought my car back, a 3rd time, and since they heard the noise this time, they were able to determine it was from not having brake shims. I was told my car should've already had those when I purchased it. So, I'm assuming they likely threw them away when they initially replaced my brakes. I paid $273 for LABOR for them to install them the first time and another $200 for the missing part and labor to reinstall everything with the shims. The owner refused to eat the charge or take accountability for not recommending this the first time or for possibly discarding the old shims. Instead, he placed blame on LEXUS PARTS for not advising me to also purchase the shims. He also noted this is why they don't like to do work when customers bring in their own parts. Firstly, since they would've gotten the exact SAME parts from LEXUS, but would've taxed me on them, I likely would've experienced the same issue; clearly, they didn't know to suggest shims so they wouldn't have even purchased them if I ordered the parts through them anyway. Secondly and most importantly, why would I rely on a PARTS department, who is merely selling parts that customers are asking for, to recommend I purchase additional brake hardware? Isn't that what certified mechanics should be doing? Isn't it their job to recommend something when it isn't working effectively and determine the root cause of an issue? Clearly not, and had they checked this the first time, this entire situation could've been avoided. I've wasted my time and money for something so simple, any amateur mechanic could've identified this issue off rip. This is not the first experience I've had with them, which resulted in taking my vehicle back to them. As a 3 year and loyal patron of this business, I will no longer be supporting them again. It shouldn't take 3 visits to any competent, certified, mechanic to identity a such a simple issue. If you are a woman, I highly recommend that you don't take your car here, they will insult your intelligence because of your gender.

My experience at Elite was just that! I worked with DeWayne who was very accommodating, super…read moreprofessional, efficient, great communication and I love how supportive they are of other black owned businesses in the community. DeWayne was mindful of my availability between my clients and made sure to contact me within my time constraints. Top tier customer service and my car feels brand new! I would give 10 stars if it were an option!