I believe they oversell parking tickets because if you try to park after 11PM there will be no…read morespots. "Amenities" are all broken always! Gym is included, but the machines are extremely limited and half of them are broken. Pool and hot tub is included, but the hot tub is ALWAYS broken. Movie theatre included, but it takes 2 hours to set up because its so outdated. Storage closet on the porch is included, but we weren't allowed to open it and it stayed locked the entire year! Apartment was given to us in very bad condition, oven drawer broken, ice machine broken, furniture broken, ceilings brown and the entire thing smelled like smoke for months from previous tenants. However when I moved out they charged me $150 for tiny cracks in the sink that were there when I moved in. But I can't appeal that because you have to write down everything that is broken when you move in, but if i was writing down every small thing like that it wouldn't even fit on the page so how was I supposed to know what was important? The washer and dryer are very outdated and stay broken even after several attempts at service repairs. Rated 2 stars because the service repairs (when they actually work) are done in a very timely manner and it is a quiet location near campus and is very walkable!

Where do I even begin.... This place really deserves every poor review to be seen. DO NOT LIVE…read moreHERE. I stayed here for two years in a row and let's just say this past year (24-25) was probably way worse than previous ones. Let's just start with them charging outrageous prices to "transfer units" when you're the one doing all the work.... Right that makes sense (aka a money grab). On top of that, maintenance was poor last year but responded in better time this whole year which was more reasonable. But one account I could tell you about with maintenance was when our smoke detectors were going off for over 30 mins and no one was in a rush to even help us. Then told us days later they were dated and needed replacements. Nice! Although they are very kind, they don't respond as quickly when it's a "emergency". Also my keys did not work for the first month in BOTH of my units and I was the only one with this issue. They made me return my key to fix it and then never called me back when it was done (like they said) so I had to keep calling until they reprogrammed it once. I had to sit in front of my front door for almost an hour waiting on someone to come use a master key because it didn't work. It doesn't even take 24 hrs to reprogram the key but it was always last on their agenda. Again, putting myself and roommates at risk for leaving the door unlocked. Now let's begin with what my roommates and I walked into this past summer. We received our keys after having to fight with them because they tell you one thing and then go back on their word (they WILL do this multiple times, so communication through email is ideal to have proof). Walking in we immediately noticed black mold in my shower, dust everywhere, cat fur imbedded in my roommates room, food splattered in our microwave and a sticky fridge. That's just the beginning. It was absolutely disgusting, even our glass sliding door look like it had been shot. It may have been something else but shattered glass on our porch is dangerous. Even though you agree to move in without it being shampooed it should've at least been inspected. Absolutely ridiculous for the amount we were paying to move in. The only way we could've had it "cleaned" was if we moved everything back out and wait a week... After all of this we just gave up. Now is to renewing a lease with them... in previous years they will offer deals, deadlines, multiple emails, calls and endless amounts of reminders. But this year they were far from marketing to keep their residents. Now I've heard from multiple people including people in my units they only got like 2 emails and when we went to renew our lease we were told that they gave away our space, with no last warning, one last opportunity to keep giving them money. Honestly a loss for them. I put up with an outrageous amount of stuff and would've continued to stay their because of the price and location but that's about the only thing good about this complex. They market themselves to be a HOME but it's very far from it. To noisy neighbors, parties, terrible guest parking, and gross living areas it's not really all that GRAND. It's truly the worst I've seen and I've been to multiple other complexes in Starkville. My final thing I will say is management is just subpar, they don't really care enough about their residents to be understanding or work with them. I hope this place really does fix what people have said about them because it's outrageous... been in business for years and had multiple managements and it's still awful years later. I hope that the new residents this year do not have to endure what my roommates and I did for 2 years in a row. Thank goodness my time here is done.

I currently live at The Vista and absolutely love it! When you combine the location, amenities,…read moreand great management it's a no brainer. Hands down the best place to live for an MSU student. And I can't say enough about Criston Stafford. She is the General Manager and is awesome! She is always quick to reply and help out with anything. She's the best!

Leaving another complaint- we lived in a studio with no bedroom door and was charged for a room key…read morenot being retuned- Called the day after and was told we would not be charged and we were still charged. Management at this location is awful

I recommend the business because of the new leasing manager. Ashlyn. Mrs. Avent is amazing. She…read morewas a great face to take my rent and my concerns at the former property she worked at before graduation. She's a great asset to Philo. Miss her across town. I've never lived here. But I like how their gates work too. Just like across town. There are many gated communities and two/three have functioning gates. Safety here at three properties. I do ride around in boredom or tutoring all over town - and so I know the scope of the appearance of the outdoors etc at several properties.

They constantly change the rules every few months on how you are supposed to live and then fine you…read morefor it when you struggle to adjust to their new "expectations." They also hold you to the lease but don't hold up their end of the deal so you get stuck living somewhere where you can't sleep because the people above you are always partying and stomping around and will not let them go beyond a first strike on their lease even after numerous complaints with evidence which is kinda funny because they are always looking for a quick way to make a buck on you. I have been left to call the cops on them a few times to get the people above me to be quiet after 2 am. I have lived here three years so when I say every year it gets worse it truly does. The Helix/Philo is as ghetto as it gets without you being in the actual hood. Save yourself the stress and money and do not move here!!!!

I normally do not leave negative reviews, but after this experience, I feel other prospective…read moretenants should be aware of how this apartment complex handles lease disputes and communication issues. The biggest issue was the lack of clarity, consistency, and reasonable communication from management throughout the process. According to the leasing office, they considered the lease "binding" as of May 7, despite the fact that financial verification and supporting documentation were not completed until May 19. This immediately raised concerns for our family because approval decisions are generally based on completed financial qualification information, not incomplete preliminary paperwork. Once concerns and discrepancies were identified, the office was notified within only a few days of the lease being signed. Rather than approaching the situation with understanding or flexibility, management took a rigid stance and appeared unwilling to work toward a fair resolution, even after being informed that the agreement may have been signed in error and that there were concerns regarding financial stability and eligibility. What made the situation even more disappointing was the contradictory information presented during the process. Contracts are important, and I fully acknowledge that inexperience played a role in this situation. However, there is also a reasonable expectation that property management companies exercise professionalism, transparency, and good-faith communication when issues arise. Especially with young or first-time renters who may not fully understand every aspect of the process. What disappointed me most was the overall lack of empathy and problem-solving. At no point did it feel like management was genuinely interested in finding a logical or humane resolution that could avoid unnecessary legal conflict or financial hardship for everyone involved. Instead, the interaction felt transactional and dismissive. For anyone considering renting here, I strongly recommend getting EVERYTHING in writing, carefully reviewing all lease language

was a great move in experience ( expensive ) but still was good. after that's it's went downhill…read morefrom there. first started with them randomly doubling my power bill , and then the next month doubled it again to where it was almost $500 and management told me they didn't have a answer for me and then tells me i have a trash bag on the second floor ( I stay on the fourth floor) and charged me $100 for a trash bag being left on somebody else door that wasn't my trash at all. they claim a resident found something with my name on it. staff didn't inspect it or check it themself and isn't willing to check into it. I had a fine posted on my account with no proof or something sent to my resident portal and when I asked managment where the proof was they said they forgot to attach it and they will email it over when they get the chance. I was in the process of renewing my lease here but I wouldn't recommend to anybody

DO NOT rent here!!! They have all sorts of hidden fees, the property is ill managed and the staff…read moreis impossible to work with IF you are able to speak to an office member. My son's years in Starkville were wonderful but I would advise any person considering apartments in Starkville to avoid Aspen at all cost. In addition to the poor management and charges, multiple crimes were committed and security enforced no regulations. If it were possible to rate a "NO STAR" I would.

After I emailed the pictures and my mother emailed them telling them she will be in Starkville…read moretomorrow to see the damages firsthand, they sent me a new bill for less than $100 (which is $1K cheaper) after the pet deposit was applied. Considering they did need to repaint little bits of my room and my cats did (minimally) claw the couch, I'm okay with this. I had reminded them that I had spoken to their employee Max and told him that my roommate and I switched rooms on move-in day. I sent them a picture of the receipt Max had given me upon move-out along with all my pictures of the apartment. I also sent them copies of work orders from September saying that I lived in Bedroom A (which is the room I swapped my roommate for and lived in since August 2019). . Overall, this was a great place to live, and the staff was incredibly nice and helpful the entire time I lived there. Work orders were tended to very quickly and efficiently. The apartment complex itself was always clean, and I never had any problem with crime where my apartment was located. . My suggestions for people moving to Aspen (and any other apartment complex): screenshot any and all work orders you put in (+ put in work orders every time something breaks), let the office know if you and your roommate switched rooms (email so you have physical proof), and take pictures of EVERYTHING before you leave. I also did a final walkthrough video before I left and pointed out specific things that needed fixing (that I had put work orders in for before i left).

Please to not attempt to rent an apartment at Cedar Cove apts. I was a tenant there for 2 1/2…read moreyears. Over that course of time, I experienced bad customer service in communication, business, and maintenance. I had many maintenance issues... Refrigerator appliance stopped working over the MLK weekend. I was told that maintenance would NOT be able to get a refrigerator to my apt. until the next business day which was Tuesday. I did not have a refrigerator for two whole days. This was a nightmare, especially when you have kids. Mold was found to be growing up the wall in my daughter's room The hallway toilet malfunctioned causing toilet water to leak all over my bedroom carpet. I was told because the carpet was not wet due to soiled water, that the carpet could not be replaced. I literally begged for new fresh carpet. When I returned home from work, I found a blower to be in my bedroom, supposedly to dry the carpet. I could on on & on....I am a respectable person that follow the rules. I paid my rent every month on time (by the way, if rent isn't paid on the 1st...on the 2nd there is a $25 late fee) However, being a loyal tenant will get you know nowhere. Because of all the maintenance issues, lack of communication, and no consideration for my family, I was forced to seek other living arrangements. Upon submitting my 30 day notice, I requested my $600 deposit back to help with moving expenses...if not all, at lease half...I did not receive one dime. Management conjured a way to deplete all of the $600. I was charged: $160 to clean apartment $160 to clean carpet $280 for forfeit of contract After all I had been through, I was charged $280 because of forfeit of contract...yea right!! With all the moving expenses, deposit, and rent towards a new living arrangement, I was simply tapped out of extra funds to take this matter to Small Claims Court. However, I hope by posting this review...I may help someone not to make the same mistake I did by making a commitment to live here!! signed, A Dissatisfied Tenant

SAVE YOURSELF:GO SOMEWHERE ELSE!…read more Unfortunately, I didn't really have a choice because I'm a broke college student who needed somewhere to live for my last two years, but YOU HAVE BEEN WARNED! - Management is rude. The only time she comes out of her rat hole of an office is to "reprimand" tenants. - Maintenance is creepy and sits on the lawn in their truck, watching people going in and out of their apartments and taking pictures of people doing "bad things" on their personal cell phones. - They lied and said my apartment was "unclean and unfit" because the guy checking air filters/smoke detectors/fire extinguishers was too afraid of my chihuahua to even come in. THEY NEVER EVEN ENTERED MY APARTMENT! Instead of contacting me to remedy the situation, they left the air filter at my door and have yet to check my smoke detectors (which don't work), and fire extinguisher. - We pay a very hefty animal fee (AND PET RENT) to have pets here, yet maintenance won't enter apartments with dogs to do their job. - The owner is a slum lord and hasn't updated the appliances or anything else in YEARS. - They changed the parking in the middle of my lease so that now there is VERY limited parking. - They complain about dogs being off-leash, yet one of their office staff members constantly has all three of her dogs off-leash. - The potholes in the parking lots are disgraceful. - Maneuvering in and out of the parking lot near the one bedroom apartments means either hitting the building or hitting another car. - My apartment was filthy when I first moved in and I had to clean the entire thing myself. (The stove was greasy, the carpet was stained, the air filter was filthy, there were roaches and ants, etc.) - They have violated MULTIPLE leasing agreements and Mississippi tenant laws, to the point where I am now seeking legal council. - I have submitted a BBB complaint and a review. Each time she (so called manager) responds with a nasty, accusatory statement that has nothing to do with fixing any of the problems. She has yet to fix the mold problem. I COULD GO ON AND ON. JUST GO SOMEWHERE ELSE. SAVE YOURSELF. If I could give 0 stars, I would. But hey: you get what you pay for - Silver lining: It's better than being homeless!