Very professional, honest, fast and effective work at a reasonable price. Great experience! They…read moresaved me thousands by fixing instead of replacing vs other estimates -- They earned my trust! Give them a shot next time your AC or heater stops working. My 20 year old furnace got wet from a plumbing leak in the utility room. The furnace stopped working. I called a few local contractors to get estimates. I just wanted it fixed as cheaply as I could, because let's be honest -- money is tight these days. 3 of the 5 companies I called told me I needed to buy a new furnace for thousands of dollars. I felt like those other companies didn't even want to take the time and try to repair it and only cared about upselling me on a new one. Then I got ahold of Airnovations and the tech diagnosed the problem, told me it could be fixed for 15% of the cost of a new unit. I gave them the go-ahead, they ordered the replacement board and had it installed and fixed the next day.

$360 dollars to tell me the problem I already knew what it was. showed up a day late without even a…read morecall or apology. then told me it would be fixed by next Friday.... No one showed up. no communication. Threatened a lien on payment after 14 days after i had forwarded it to my boss sometimes things get lost. We have 40+ stores. things get lost. Was a new opportunity for a new client.

Kind, professional, locally owned care. Need I say more?…read moreOkay, reasonable, helpful, honest and trustworthy, providing excellent service over a span of years.

Had them come out for a leak in my air handler. The guys that came to our house were very nice and…read moreinformative. Everything was done quickly and the invoice was was very reasonable. I would definitely recommend this company!

I was told a needed a part to make my unit more efficient. So I wrote a check for $175 and the…read moretechnician cashed the check but never installed the part and would not answer my many calls.

Ed Burns said he could save us from getting a new furnace. He ordered us a part - (which we paid…read moreup front for) that part came in, he then said we needed a new motor, which he was ordering, asked us to pay for that park and pay for it, and then he kept saying the part was on back order, well- 2 months later he ghosted us and nothing was done to fix our problem and we're out $1,600! Business phone now full of messages and he won't return our calls. Horrible human being. I'm so disappointed because he comes off as a nice guy. Go figure. WISH I HAD READ THESE REVIEWS FIRST. DO NOT USE THIS COMPANY!

This is the second time the company has done this - they quoted for example $2,600 and have you…read moresign blank screens without text above your signatures. They then send an invoice with the quoted amount - $2,600 and tell you you will receive the annual discount on that amount, bringing it down to $2,300. Later they charged the full price of $2,600 and state that the full amount already included the discount, even though the invoice shows no discount. They then send an updated invoice of $2,600 saying the discounted amount is already applied. After two times of doing this, I will not be working with this company again.

Do NOT use this company for New installs or service of any kind. Our smart system Hvac, Furnace and…read morethermostat was installed by them Dec. 2017. They serviced the cooling in 2019 and did not disclose upon our purchased in June of 2020. Our family and pets were having horrible nausea, headaches and called in Gordon May 2023 and he said there is a Freon leak and that his company serviced the system in 2019. He added more Freon even though we asked why a New unit would be leaking. He said he didn't know, but could check for $300 more dollars. He got it running and left after we paid $450 for service call without any diagnosis. Continued problems, so we called in another company for second opinion. The Freon Gordon added destroyed the havoc coil and compressor and filled our furnace eztrap with Freon and oil. That is what was making us sick. There is leak in the furnace evaporator coil where they retro fitted the drainage pipe. So the entire system inside and out has to be replaced. A $10k loss for us. Cool Techs takes no accountability and disregards the medical harm caused to us and our pets, let alone the fire hazard to us and the entire condo building. I will file a DPOR, BBB complaint and we will be filing court documents against this company. Hopefully, the State of Virginia will not allow this company to ever work here again.

We had furnace fan start squealing and it was already beyond 18 years, so replacement was the only…read moregood answer. We decided to get BOTH systems replaced and we did get a discount. Daniel Marchand and Gary were not only professional , polite and cleaned up the mess after finishing the installation. They explained all the changes. We wouldn't hesitate to recommend them for HVAC.

They had a lot of good reviews on Google so I didn't really dig. This is my experience with them. I…read moreneeded a kitchen sink faucet replaced. They told me it was $98 for the service call but that would be credited back if they did the job. Quoted me over $1000 to replace a kitchen faucet if I used their faucet. No other plumbing issues, the handle just broke off the old faucet. I asked how much the labor rate was if I just bought one and had them put it in and the guy said they couldn't tell me because it was job specific, and he'd need to see the faucet. Keep in mind this is a basic replacement, so I paid $98 for him to be in my house 10 minutes and he wouldn't even tell me the hourly rate. I went to Lowes, bought my own faucet and found a plumber to install for $135.

Nice to find a company that charges a fair price and didn't quote based on my poor situation with…read moreno AC. "Judge a man by how he treats you when he has the upper hand and not by the way a man treats you when you have the upper hand."

Exceptional service from M.S. Heating and Cooling. Professional, honest, tidy, on time, and very…read morereasonably priced. Our furnace stopped working so I called M.S. Heating and Cooling who quickly fixed the problem without trying to upsell a new furnace. Will definitely call again if I have any further heating or cooling needs. Fully recommend this company.

This guy is not good. Dont know how he got the other reviews he has gotten because he is horrible!!…read moreCame to the house and did nothing but complain. Fixed the ac long enough to get paid and get out of there. Within 2 hrs our ac was off again. He wanted me to make another appointment and charge me again for doing nothing no doubt. We struggled for a week pumping the pan out til a friend of mine that does HVAC came over and simply put a cap on the pvc pipe and everything worked fine since. The other HVAC guy said that this guy had to have removed the cap because the AC would not have worked for all the years we were here if that cap was not on. The pan would have kept filling with water. And once it fills so much it auto cuts off. Watch this one!! He will try to overcharge for sure!! Here is one for the books. We just got a call from the building inspector because someone reported a violation. Not going to say who it was but you get the picture. This guy is something else. Our review was 100% warranted. And look what happens when you tell the truth about his service! If you use him then you get what you get!!! The reason he comes out the same day is he has almost no business. With how we were treated and someone reporting us for a violation as retaliation to my honest opinion just shows you the type of person this guy is. I have lived in Stephens City since 1972 and will do everything in my power to warn others about this person. I am pretty sure he is a one man company so you are going to get him if you call. I cant warn others enough about this guy!!!!

Our upstairs hvac unit was on its last legs and gave CW Mossor a call for an estimate. He was…read moreprompt and courteous throughout and gave a total cost estimate that he did not deviate from. The work was completed over two days because of all the rain we had that week and everything works great. Don't hesitate to use CW Mossor!

I tried a DIY project to replace my Moen cartridge valve on a shower faucet…read more I ran into issues with a broken screw and then broke a screw extractor. Called BG. Sorry that I don't have his name. In less than an hour , he had the bad screw out, got the old stuck leaky cartridge out and replaced everything to perfect working order. GREAT job and a nice recovery from my botched DIY project. THANKS BG PLUMBING!!! That's' twice that BG has rescued me. HIGHLY RECOMMENDED.

I could not disagree more with the previous reviewer! I had scheduled an appointment with BG…read morePlumbing and it was firmly fixed for 05/04. I was informed that Mr. Steed would arrive early, leaving his home at 8am and that he would call me when he was on the way. No call was made and when, at 9:10am, I called to find out if he was, indeed, on the way, I was informed that he hadn't ever scheduled a time/date with me and that he had merely told me that he would "let me know when someone was in the area"! This is totally false and so I canceled his ever coming and have found another plumber(local) who will hopefully be honest and professional.