Great people Honest…read moreGreat service Quick Will use them again and already refer them to neighbors Hard to find a great company like this.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Amazing service! Mrs. Margaret was a rock star. Grateful for the quick service and professionalism…read more I definitely will recommend to my neighbors.

I called VA Air for an issue with our AC unit. The fan was running, but there wasn't any cold air…read morecoming out. When I called, they would've had a technician available to come out that day, but with the incoming thunderstorms, they wanted to stay safe and postpone to the next day. Their technician Bill texted me the night before and in the morning to let us know when we would be arriving at our house. He was able to diagnose the issue quickly and had our AC back up and running in under an hour. It could've been less but we had a wasp nest in the bushes near the AC unit that he had to deal with (sorry Bill!). The price was fair, and to be honest, I thought it was going to be higher than it was. In this heat though, it was definitely worth it no matter the price; it was getting up to 80 degrees in the house! In all, I'd recommend VA Air to those looking for AC solutions. Very easy to work with, and very knowledgeable. I would contact them in the future if we need their services again.

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

They responded with same day service after I called today. Mason was helpful and very…read moreknowledgeable. He gave recommendations without the upsell. Definitely will continue using their services.

Meade are always very polite and responsive. I'm so glad to have them available to us as you get an…read moreactual human on the phone and a local one, rather than someone in a far away call center. We had them here today to check out a noise from our air handler and found out an animal had gotten in and been pretty much pulverized. Mason was a huge help in dealing with the issue and providing advice around a couple other areas of a concern related to our unit. I am truly grateful for his help in the responsiveness of the Meade team! We will be using them for a long time. I highly recommend them!

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

I joined yelp just to give Gainesville HVAC a review. I typically don't do many reviews but the…read moreservice from Dave and his associate was exceptional. My situation; 6 year old house bought new and kept good care with routine maintenance to all my appliances. AC started giving me issues and not running properly. Dave came over and completed a extensive inspection of the system and began troubleshooting finding a bad A coil and some leakage from the outside unit. Unfortunately I was under the old gas which is quite expensive and faced buying new parts for a outdated system or purchasing a new unit and coil. I contacted a few other places getting opinions and quotes to which Gainesville HVAC having the best unit to offer for the price. Installation day which was well planned, Dave and his associate arrived on time with the new equipment and began work. They laid out mats thought out the house and wore foot covers during the course of work. After my lines were flushed they began installing the new equipment which looks very professionally done, (looks better than the original install to me). Dave did mention I would notice a change with the new gas type and I do, the unit runs less and my house keeps cooler for longer, ( I didn't make any insulation changes). I received all warranty papers on the new equipment with in two days. I live in Gainesville off Linton hall rd. I recommend Gainesville HVAC to all my neighbors, give them a call every estimate counts.

From the owner: We specialize in heating and air conditioning repairs and equipment replacements and are proudly…read moreserving Gainesville, VA and surrounding areas. Whether you need a new furnace, a whole house humidifier or a programmable thermostat installed, we have what your home needs to keep you comfortable.

My AC wasn't running well, they sent a guy out within 3 hours to fix it. It didn't seem too…read moreexpensive and he was willing to try the cheaper fix first and see if it worked rather than pushing for the expensive solution. Got it fixed quickly and was on his way. I'll definitely call them if I have any more problems. Edit- I needed them again and once again they were excellent. Highly recommended.

Absolutely the best hvac service I have ever had. Called in the morning when my unit was cooling…read moreand Robert was able to get me an appt the same day! Mike provided detailed service and explained everything he was looking at to diagnosis my problem. He showed me what he was doing. He was very attentive and thorough, he was talking pics of everything he did and wrote a detail description of diagnosis and what was fixed!! Thank you Mike, great integrity and honesty - didn't try to sell me anything I didn't need.