Very professional, honest, fast and effective work at a reasonable price. Great experience! They saved me thousands by fixing instead of replacing vs other estimates -- They earned my trust! Give them a shot next time your AC or heater stops working. My 20 year old furnace got wet from a plumbing leak in the utility room. The furnace stopped working. I called a few local contractors to get estimates. I just wanted it fixed as cheaply as I could, because let's be honest -- money is tight these days. 3 of the 5 companies I called told me I needed to buy a new furnace for thousands of dollars. I felt like those other companies didn't even want to take the time and try to repair it and only cared about upselling me on a new one. Then I got ahold of Airnovations and the tech diagnosed the problem, told me it could be fixed for 15% of the cost of a new unit. I gave them the go-ahead, they ordered the replacement board and had it installed and fixed the next day. read more

Air Novations - Goodman Furnace repair - Heating & Air Conditioning/HVAC Near Me - Haymarket, Virginia

$360 dollars to tell me the problem I already knew what it was. showed up a day late without even a call or apology. then told me it would be fixed by next Friday.... No one showed up. no communication. Threatened a lien on payment after 14 days after i had forwarded it to my boss sometimes things get lost. We have 40+ stores. things get lost. Was a new opportunity for a new client. read more

Horrible customer service. I had them replace a wine cellar unit 2 years ago in September 2022. I purchased the unit that they recommended. I have had nothing but issues over the past 2 years. After yet another service call, yesterday I was told by the service manager that the unit they installed is garbage, they've had a lot of issues with them and that they don't sell them anymore. He then tried to convince me to purchase a new upgraded system from them. Stay far away from this company. read more

Yesterday, one of Air Novations techs came to my home in Haymarket to replace an old dirty and rusted wired-in garbage disposal. The tech, Ariel, was both professional and impressive. He arrived was prompt, showed me the problem and replaced the disposal. He didn't hesitate to immediately get into the problem, fix it and complete his job. His demeanor was that of a true professional that actually enjoyed his job. Thank you, Air Novations, for a job well done and sending me this particular young man! read more

I used AirNovations to replace an HVAC system in my condo. The team was responsive and professional and were very considerate working around pets. They didn't always make the time window but did good work and were very respectful. I would use them again! read more

Air Novations - Interior hvac install - Heating & Air Conditioning/HVAC Near Me - Haymarket, Virginia

I recommended them to a friend. They were prompt, courteous and she was grateful that I suggested them. I will be using them in the future as well. read more

Twice I was given a window for a repairman to come do a recall repair on my 1 year old Goodman HVAC system and twice the person did not show during the window I was told to expect the person. The first time the window was 8am - noon and I had another appointment to go to at 2:00pm. When someone from Air Novations LLC contacted me at 5:00pm, she apologized and said I'd been put on the last and the repairman would come to my house after he finished his current job. Not acceptable. To reschedule, she told me I could have the first appointment of the day 2 weeks later (I was unavailable sooner) with a window of 8am - 10am. The repairman showed up at 11:25am as I was heading out the door. A conversation with the woman who answered the phone at the business could only apologize and blame it on all the recall repairs the business was doing. If they can't even get scheduling done correctly, why would anyone trust them with anything. I certainly won't trust them for anything I'm paying for (instead of the Goodman company). read more

Edwin and his team really came through for us here at Burgerim Haymarket. We needed them quick and they were there! Edwin and his team were swift, professional and their attention to detail was second to none. Nobody could match their competitive pricing and we will be using them for our future stores. I only wish that we could have found Air Novations sooner! Thank you again. You guys are great. Mark/Stephen/Prag read more

As I have posted else where.. TL;DR --------- - I was constantly left me wondering what remained to be done, and when/if they would return to complete it - It was left up to me to call them to find out even the smallest piece of information... every time. - They scheduled appointments and didn't show up, and/or arrived after the scheduled time.. - --------- Although I have no hard feelings towards these guy and I wish them the best, my experience was the worst I've had with any contractor. As an example, I won't even discuss the horrors I was subjected to ( like their electrician not showing up 2 or 3 times in a row! ) during the full 1 month installation process of my new heat pump / air handler / ac system. i'll only talk about what happened when they came out for the (free) 6 month check up, which started the whole headache over again. The guy that came out saw some things weren't done properly so he told me he would get them on it. When I called the next afternoon to see when they would send someone out, they weren't aware they needed to. When they did send someone a few days later, he had no idea why he was there. As a result he didn't have the time or tools to do the job, and said he would have to schedule the original installer to come back out on another date. He came, and he did a good job. The unit they sold me ( Goodman brand ) seems solid, but can be noisy when starting and stop the heat pump, i heard 1 in 400 or so units have this problem, lucky me. The work done by the guys that actually climbed up into the attic to do the install was mostly completed. Also, since they had to break out pieces of a roof truss to get the unit in I'll have to crawl up there and put some braces in. read more

Very conscious of safety and polite, efficient, and great service. I would highly recommend this company!

Our A/C recently broke during the middle of the heat wave when air temperatures were in excess of 100 degrees! I called Air Novations and they replaced our unit with in 24 hours!!!! They did a fantastic job and I couldn't be happier!!! Edwin and his staff couldn't more professional and courteous! I strongly recommend this company!!! read more

Don't use this company, learn from my mistake! No show, no remorse. I scheduled a diagnostic for my AC unit, rushed home early to meet the technician at 5:00PM. At 6:30PM, I called the company line, then the emergency line to find out where the missing tech was. I was informed that my appointment had never actually been scheduled, that they were very sorry and would send over a technician immediately. 830PM rolled around, no tech. Called back, finally got the actual tech on the phone by 9:30PM, he told me he was still about an hour out, but that he would call me when he was en route. 10:30PM, no call, went to bed hot and angry. Woke up ready to give them a chance to make it right. Called, didn't get the woman's name, but I explained to her what happened, that I left work early, stayed home all night, got a bunch of excuses and no diagnostic, AC still down. We rescheduled for day of, when I told her that I would expect the diagnostic fee of $65 would be waived, she balked, "You want the fee waived??" She told me the best she could do would be to take $65 off if repairs/purchases resulted in over $250. I voiced my displeasure, she didn't seem overly concerned. This is my first Yelp review ever on anything. I understand mistakes do happen, but when the costumer is inconvenienced, they should be compensated for it. Apparently $65 is too steep of a price to pay to ensure an inconvenienced costumer is taken care of. Given the fact that Ill likely have to replace my unit, to me it seems like the ultimate example of stepping over dollars to pick up dimes. Use this company at your own risk. read more

Air Novations always has office and field staff available for emergency and quick appointment scheduling! We have been using them for over 5 years. Their pricing very competive and would recommend them for all your HVAC replacement and repairs! read more

Air Novations fixed my Air conditioning issues and addressed a gas leak in the home. Their technician was prompt, thorough and professional. I would recommend them to ANYONE seeking great service at an affordable price. read more

I have using air notation for years on my rental properties good service and excellent prices

I had a wonderful experience with Air Novations. I had problems with the AC in my townhouse a year ago. I called them a very well spoken gentlemen helped me and told me someone would be at my house at 3pm. The technician was promptly on time and was able to resolve my problem at an extremely decent price. Last week my aunt had her AC breakdown and I recommended Air Novations and they resolved her issue promptly and cheaply. I highly recommend using Air Novations. read more

My AC was not getting the house cool. I have a pregnant wife and was concerned about her. Airnovations sent a technician quickly and discovered I had a small coolant leak. He recharged my system and had our home cooling down. The price was more than reasonable and I was extremely satisfied with the service. The technician called the next day to make sure the AC was continuing to cool the house for my wife. Airnovations is now my choice for all my future AC and heating service. read more