Sal and Aaron took care of us well in our local Ann Arbor move! They were on time, professional,…read moreand kind. They took great care in moving our furniture, even navigating super heavy pieces through narrow spaces with finesse. Many boxes of delicate kitchenware were moved without any issues or breakage. They were happy to move stuff into the right rooms and position/set things up to make our lives easier. The move did end up take 1.5 hours longer than quoted, which was $$ more, but I think some of our furniture pieces were heavier than expected and we probably ended up with more boxes than expected.

TLDR; the movers stood around/in the truck most of the morning, my husband and I moved majority of…read morethe items, they damaged our driveway and final bill was about twice the quote. Unfortunately, my husband and I had a nightmare of a move with Wondermove. This review is true to the events that happened and I would just like to prevent someone else from having to deal with the added stress this company caused. We were moving from a 1,000sqft home that had "larger items" consisting of 2 beds, 2 couches and a dresser. We were quoted 3.5-4 hours and $760-$926. The movers (Dae and Travis) showed up at 8:45am and we were excited to get moving. We took a walkthrough of the house and they started to move the larger items. This is where it all went downhill. I was finishing packing a few boxes in the kitchen and noticed I hadn't seen the movers coming in and out as expected. I then realized only one mover would occasionally come in and grab a box. I asked Dae if Travis was okay and he said he was "playing tetris" in the truck. It was now 11 and we still had plenty to pack up. They both stood around/in the truck for most of the morning and occasionally came in to move an item as I asked them about it. My husband and I didn't know what else to do to get them to move the items so we started moving all of the boxes and workout equipment up from the basement and setting it all outside of the truck. I didn't want to be confrontational but was absolutely dumbfounded that we were doing majority of the work that we paid the service to do. After having to leave items behind because they left their own inventory in the truck we finally departed for our new home around 1. We get to the new house and they scrape our driveway with the underride guard. I watch Travis run around and try to kick away the asphalt as if nothing happened. They then attempt to drive up the driveway front ways and beech the truck. The underride guard is now scraping the cul-de-sac asphalt and the front tires are digging up the asphalt on our driveway. We sat waiting for a tow truck to arrive at 3:30. We now are unloading the truck (my husband and I again doing a lot of the work) to get this job done. Majority of the boxes ended up in the front room (not as labeled). The hardest I saw them work was when it was 5o'clock and the truck wasn't even half empty. The final bill ended up being $1,533. We later spoke to Nick (manager) on the phone and he determined the best he could do is offer 20% for us repair to the driveway ourselves. He said that we should have called someone when we noticed the movers were not doing their job, which was a baffling response, then rushed us off the phone. I couldn't be more disappointed in this company and regret choosing them.

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

Amazing- fantastic- hard working- fair- veteran owned…read more I can't tell you how thankful I am that we chose high, five moving and hauling for our move from Dexter to Howell. From the very first moment we started talking to them we knew they were the people we wanted for our move. Their moving price was fair and they took such excellent care with everything that they did. Even with a small scratch on the wall with an extremely large sectional, they were willing to take ownership of the scratch and help fix it later. All four men on the team were outstanding. They were kind & patient with my children and we had great conversations throughout the day. They were extremely careful with our items and were constantly making sure that we were happy with their service. They went above and beyond every time I talked to them. These guys are genuine. There is no one else that we would hire next time. Thank you so much Dylan and crew (I hope you get Izzy's soon).

We had a local move that we were wanting extra help for. We had been burned by two other, larger…read moremoving chains and were considering just doing the move ourselves. Other companies had quoted it as an all day job, and were charging crazy surge rates. We decided to try this local company after reading their glowing reviews. The 3 person team that helped us was able to move our 3 bedroom house in 3 hours. They were kind, efficient and amazing at navigating the tight spaces in the old house we moved to. They were a great team, and communicated well with each other while maneuvering our furniture. This business was a game changer, and we plan to hire them for our next move. Thank you for making our move such a positive experience!!

I've used this company twice now and about to use them a third time. Twice in a week. OMG!!! THEY…read moreARE AMAZING!!! The first time I was so impressed not Only with the prices but with the move and that's why I called again! They beat ANYONE'S PRICE and move better THAN ANYONE I've EVER USED. NO names mentioned. TM&T LMAO. I Really love these guys! From the customer service representative on the phone to the paper work from beginning to end! No complaints!! Five STARS!!

Absolutely the worst experience moving ever! Everything seemed great until they showed up. We had…read morephone calls, texts and even a walk through where John even took notes. We felt confident. Boy were we wrong! $15k down the drain. Everything became a complaint or an argument. We had picked them specifically because they said they would build a crate for the lathe and charged another $1000 to do it. On the day John argued he would not move it and had never agreed to. Much less build a crate for it. I ended up providing makeshift materials and show them how to safely move it. When it got here things were bent and broken. While getting boxes in the truck two of them kept pushing each other around like two little kids. They eventually dropped a bed frame on the hardwood floor and then one pretended to be hurt. We saw it. It never touched him but he screamed it broke his foot and was bleeding. Yet somehow he had no issues moving boxes. The same two guys kept pushing each other around until finally one was thrown right where a snow plow was being moved. The plow flipped over and narrowly missed his foot! I turned white. The truck they brought was not big enough. They had to go and offload it and return. That took them 4 hours. We had to walk behind them around the house because they would constantly not grab all the boxes from rooms but close the door and say it was all done. Always an argument ensued. Things like yard equipment, glass and awkwardly shaped things were taken separately on the truck. When these guys arrived they had two trucks and just 3 people. As they opened the truck I saw one of my generators sitting upside down! The lathe was loosely strapped to the side of the truck sitting on the same material I provided. Things on it were bent and broken from bouncing around. All the yard equipment and awkwardly shaped items were just stuck in tall garment boxes. Trim pieces from my truck I had just painted were scratched and rubbed through. Ruined. Boxes were crushed. The guy with the "broken foot" kept limping around. John hardly did anything. Boxes were placed any which way pretty much anywhere. We had to insist and argue for boxes to be taken where they belonged. Things that went into storage were just chucked in and boxes placed right at the entrance. It was a mess. We gave up on having the furniture put back together as we just wanted them to leave.

Our move from St. Louis to Ypsilanti, MI in August 2025 was a mixed bag. Hard to say if I would…read morerecommend them. We did 90% of the packing ourselves. The positives include: 1. A thorough review of the contents to be moved versus the cursory review by competitors. 2.A competitive price. 3.Our things were moved in dedicated trucks and not mixed in with other people's stuff. 4. Honestly about damages: a table literally fell apart during packing and the crew pointed it out to me rather than concealing it. 5. No high pressure sales tactics. 6. The guys were patient with my wife repositioning furniture at the destination. 7. Nothing was broken although we had quite a few minor dings in furniture. 8. Crews showed up on time at both ends of the trip. Negatives include: 1.No formal acknowledgement of payment. They were almost offensively anxious to get the final payment even though the third and final truck had not arrived. 2. Loss of focus at the end of the day: We did a walkthrough at the end of the loading process. Every time we found something that needed to go into the truck, the guy leading the walkthrough took it out, chatted with the guys on the truck, and then we would lose our place. This resulted in a few things being left behind. At delivery, the guys took down a door to get furniture into the basement but never put it up again. They also left a moving blanket and personal items belonging to one of the guys. The items were eventually restored to their owner. 3. Not mentioning messes or problems. After the truck left I found that one of our toilets was plugged with toilet paper, paper towels, and human waste from someone that was apparently ill. Fortunately, I found the problem and was able to unplug the toilet and clean things up so this mess was not left for our cleaning crew. I think I would have responded calmly to this if I had been told about it. I can appreciate that it would have been embarrassing to report this to me. I'm human too.

Absolutely terrible movers. They gave us a completely false time frame to pack and move, rather…read morethan 4-5 hours it was 12 hours on the first day with 1/3 of the house left behind then 3 hours two days later. The broke numerous items, one of the four movers quit midway through the first day and wasn't replaced, adding to the total hours. Two of them were on their first day and had no idea how to pack. A single saucer had two feet of paper wrapping. They added things from different rooms to boxes, so a toaster in the box with the bedding, etc. They broke two things, gouged the stairs, stole a bottle of pain killers, asked if they could have one of our personal items, and left a bunch of stuff at the old house we had to hire a separate hauler to move. Do not hire them--it was a complete disaster and mismanaged from beginning to end.

This is one of the best moving companies in the area. They had us completely moved in a si gle day…read more The staff was extremely courteous and very careful with all of my belongings. Despite some logistics issues with my storage units (having 2 different delivery addresses) they had the trucks ready to go, helped us pack leftover stuff, and overall it was as low stress as you could expect. I'll definitely call them again when I move again.

I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

We hired Movers and Trucks for a move from Metro Detroit Michigan to Chicagoland Illinois. VERY…read morereliable from the initial visit when they delivered the quote- through til the very end. They arrived on time for the move, and moved our stuff out in the middle of a rainstorm. THEN.. they endured a LONG roadtrip to IL since the holiday weekend traffic brought several delays. When they made it to IL, they unloaded the truck very carefully and efficiently, and they were very polite despite the long day. The crew was very professional throughout, and we felt very comfortable with them throughout the process. We really enjoyed our experience working with this company, and would highly recommend their services to anyone moving locally or cross state lines, they were great. THANKS!!

The Service was fast, the price was right in my Budget, and the Service Requested was A1.read more

My husband and I used Men on the Move 12 years ago and referred them to my parents who used them…read moretoday. They were amazing then, and amazing with my parents. They were quick and efficient -- the 3 men loaded and unloaded by 4:30pm. My parents were particularly nervous about a really heavy entertainment center in their basement, but the guys made it look so easy! Moving prices have definitely gone up over the years, but the value for the service they provided was still really great. We will continue to recommend them to others!

After receiving a quote over the phone, we hired Men on the Move to transport a piece of exercise…read moreequipment from downtown Ann Arbor to the Dicken School neighborhood. An eight minute, 2.7 mile drive. The item was delivered promptly and safely, however, when we went to pay them, they more than doubled the price insisting that the quote they had given us was for just showing up. Unfortunately, we didn't think we needed to confirm the cost again or obtain a written contract. Expensive mistake! We had other options and regret our choice. Although the item arrived safely, I cannot recommend Men on the Move and we'll never use this company again.