I guess I should be lucky he even did the work, but ended up charging over $5K to install a $1300…read moreunit. I also specifically asked for one that didn't have a pilot and after install, sure enough, it was a one WITH the pilot option. We also started this in May and took through October of 23 to get it done. 2 years later the fireplace is dead and the entire insert needs replacement

Prompt. Arrived on time. And explained what was he was doing. I will definitely use again.read more

It took a really long time to get an appointment so definitely make it early! We had David H come…read moreto do our inspection and he was so insightful. He clearly and simply explained what he was seeing, our options for repair, and what to expect if not repaired. He was thorough but efficient which is appreciated during a work day. We'd use this company & David again!

Branden installed a new chimney cap and crown coat for me. Cost 400 + tax but I didn't want to…read moreclimb the ladder. Thanks QCS!

Owens have installed and serviced my gas logs for almost a decade and I would not go anywhere else…read more Their office staff are efficient and genuinely care about their customers. Their Technicians are always on time and provide great service with care and a smile. I could not recommend them more.

Owen's chimney is GREAT! My husband and I would definitely recommend them to anyone looking for a…read morechimney work. We were having issues with water leaking through our chimney into our house. After interviewing several chimney companies as well as contractors, we decided to use Owen's Chimney for our project. I am so glad we made that choice! They ended up having to completely tear down and rebuild our chimney from the ground up. And it looks amazing. Better than my husband and I expected, and we are confident we won't have a leaking issue again, which gives us much peace of mind. Ryan and Tim worked diligently for several weeks to complete this project. On top of that, they always kept me informed of their schedule, where they were at on the project, and any issues they came across. I never even had to ask, because I would always get a text or call from Ryan with an update each morning/afternoon. I don't think we could have asked for a more hard working, thorough, and competent team to do this project. They went above and beyond our expectations.

DO NOT USE MIDTOWN CHIMNEY SWEEPS!!! 1- They do not follow…read moreup on visits. 2-They do not order bricks when they say, "Oh, yes, we will". 3-The communications is sub par 4-They are expensive 5-They left a poor 78 woman with a faulty stove they claimed. 6-They will indicate unnecessary repairs DO NOT TRUST THEM!!!!!!!!!!!

They were very professional and knowledgeable. They wore masks during the entire time they were…read morehere. They did my chimney inspection and scheduled the repairs for April. Looking forward to having my chimney look good. I want to do a special mention for Dean. He explained different options for us to fix and in no way did he push for anything. He gave us the room to decide on our own after being given a thorough explanation. Thank you Dean Cheramie

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

We are very impressed with Adam their technician, he came on time, inspected and cleaned our…read morechimney. He was very professional. We have used Owens Chimney service for years and highly recommend them.

I am here to say James is still doing a great job. He inspected our chimney and fireplace and gave…read moreus a straight up assessment of their condition. He called ahead to let us know when he would arrive and gave us an overview of what he would be doing. Very professional and honest. We will use him again.

We had James over to inspect our chimney and insert when we bought our house in Statesville. He…read morecalled before coming as a reminder and was on time. James did a very thorough inspection of the system top to bottom and fully advised us of its condition and although he said that it was ready to go he made some longer term recommendations that we should deal with next year when we get ready for the new cold weather. I feel that James did an excellent job and I will hire him back for future work and advice. Also he came expecting to clean the system and said that it didn't need it so we were happy with only being charged for the inspection which was very honest and reasonable.

This guy took a deposit, reschedule 3 times and went silent. Don't use this guy. I took a risk…read moreusing him, but he seemed like a nice guy. Hopefully they at least take down his profile since he is not legit.

From the owner: Local family owned company specializing in gas fireplace service, gas fireplace repair, and gas…read morefireplace installations. Our team at Fireplace Professionals can quickly diagnose your gas fireplace issue and quickly make the repair. Gas fireplace service Gas fireplace repair Gas fireplace installation Gas fireplace installations Gas fireplace cleanings

Dynamic duo. Super men. My heros! Jarrel and Richard…read more I have not been this blown away in quite some time by the kindness, attention to detail, hard work, and joy in service. These men restored my chimney, showed exceptional patience with my landscapers (who were taking forever to turn on the water for them to pressure wash), and were a delight to be around. They even came back and worked me in after some logistical issues (which were my fault)! I wish I had more chimneys to clean so that I could employ them more often! Their work was worth every penny. I feel blessed to have encountered them.

We had our gutters cleaned. Good Price and Excellent Service. The gentleman who came to our house…read morewere nice, courteous, professional and did a great job. We will use this service again. Plus, it was a LOT quicker when they did it vs. doing it ourselves.