I purchase 3 products from New England Grill and Hearth. Worked with the owner as i live long…read moredistance from my second home in Rhode Island. The owner provided a best in class, service experience. He guided me through the many options of an indoor gas fireplace, an outdoor gas fireplace, and a gas grill that is connected to a gas line on my property. All three products were delivered to my home as they arrived in his store. Very happy with product and service!!

I have been a customer of this business for years, both in my personal capacity and as a design…read moreprofessional. The owner, Saleem Magriby, is the embodiment of why small independent businesses are the backbone of America, and why we need to support small businesses like his. NEG&H strives to provide the widest selection of quality in its Grill and hearth product offerings and best of all, service. When you have a problem, all you have to do is pick up the phone. Saleem is there, not some 20 year old behind the counter who doesn't know much about the products, to answer your questions and give you the best advice on solving your problem. The service they provide does not end when you sign the credit card slip, it marks the beginning. You can't go wrong here.

They were available fairly quickly. They came when they said…read morethey would. They were quick. They got the job done. They were not the most expensive.

I purchased a Kozy fireplace from Paul. His attention and the service staff have been excellent…read more The fireplace itself is the centerpiece to our family room and is operating perfectly. I would do it again.

This store was recommended by another- when rivals compliment, is there a better compliment?…read more Very knowledgable and helpful, also super friendly

Look no further. Lu knows his stuff, will fix things someone else messed up and may just be the…read morenicest professional I've ever dealt with. I didn't know that there was anyone else that did business this way. You will want to invite him for dinner when he has finished fixing your grill. I recommend Alltown gas grills wholeheartedly.

This place is great. Unbiased info about different home hearing fuels. They won't push you towards…read morewood, coal, or pellets depending on what they feel like selling. Knowledgeable, friendly staff will listen to you, ask questions, and then make a recommendation. Pellets aren't for everyone. Coal has pros and cons, and so does wood. They will help you figure it out. Or, if you know what you want, they'll help you get it and wont tell you lies about atmospheric pressure in RI making a certain solid fuel "impossible" to burn (ahem, Frederickson Stove Shop.) I purchased my coal stove elsewhere (a chubby coal stove-hand made in Pembroke MA) but I buy my coal from Fuel & Flame. Excellent prices, and a few times when I almost ran out, they stayed open a few extra minutes so I could get there to get a few bags so my family wouldn't freeze. Now that's service! If you are looking for a stove or insert to heat your home full time, part time, or for emergencies, don't go anywhere else. Check out fuel & flame. Worth it.

I came here to pickup up some Dizzy Pig seasoning. It's quite a small place with a small parking…read morelot. The woman inside was very nice. They have wood and pellet stuff plus other grilling things. (Sorry I'm not an expert on that stuff, not sure if I explained it right). Their Dizzy Pig seasoning is right in front and some directly behind it. They didn't have the flavor I was looking for in the bottles but they did have it in these little sample baggies. I didn't know there was sample sizes before but I got a couple to try. This place is good to check out if you like grilling or Dizzy Pig seasoning. One more thing I want to add is they do accept debit cards.

I called the Bellingham Ma location this morning and spoke to Dave, who was extremely helpful and…read morealso took the time to find what I was looking for and gave me the exact information for me to double check online so I could make sure it was what I need. I'm most appreciative for his polite attitude as well as the fact that I did not have to go through a single prompt to get an actual person on the phone!

From the owner: Provider of plumbing, HVAC, industrial & propane supplies like fittings, pipes, valves & controls.read more

THIS IS ALSO AN ACE HARDWARE Upon entering was greeted by…read moreKen Fernandez owner who was manning the desk to the right. Asked him a few questions about fertilizer which he answered and steered me to an associate in that area. Along the way I noticed bird seed which I needed. It was on sale 2 for 1. Another associate was called over as he knew more about that. I was thrilled with the knowledgeable and personal and polite service I was receiving. The whole store vibe was incredible. I saw a circular offering 25% off before I checked out. The outside associate happened to be nearby and handled the transaction. He was very nice too. So the 25% off coupon bonus was applied to the fertilizer. With the discount and the free bag of bird seed I saved over 25 dollars and got the best retail service experience I've ever experienced! Clean well laid out store stellar customer service! Easiest 5 stars ever.

I love Fernandes Lumber! The service is amazing. The selection is superb and ACE Hardware creates…read moregreat value. I purchased a Big Green Egg here and LOVE it.

Swanky's Cookout Supply is an absolute gem!! My husband wanted a new grill for his birthday and a…read morefriend recommended that we skip online shopping and sub-par box store offerings and go directly to Swanky's- it's across from the Witch Hazel factory in Essex-well worth the short ride!!! The shop is family owned and operated- and it is just lovely. They offer a variety of propane and natural gas grills, as well as pellet smokers and fire pits. There is something in every price range. Additionally, they offer beautiful and high quality outdoor furnishings, serving platters, grilling utensils, spices, sauces and rustic decor. Mason was there to help- never hover. He asked all the right questions and helped us to make an informed decision regarding our purchase. I will definitely be going back for my birthday!!! Thanks for a great experience- stay Swanky!!!

This is a BBQ'ers dream. The selection is great and very high end. It is expensive but most of…read morethe stock is american made and the highest quality. The staff is actually knowledgeable about what they are selling and can provide information beyond the single page sales brochure. It might be the best grill & outdoor cooking store in Connecticut and certainly a destination for a road trip.

They could not be more accommodating. Very pleased with gas grill. Called ahead. Confirmed in…read morestock and service was great.

I purchased a Kenmore vacuum recently and couldn't be happier with the experience. The sales team…read morewere most helpful in explaining the differences in models. Will definitely be back when we need other appliances!

Super helpful service and knowledgeable staff! I needed an in stock freezer, and they helped me…read morefind what I needed and got it at the store fast for me to pick up! They also service and the prices are great!

The store did reach out to us and is working to find a solution. My review will be updated once…read morefixed. Appreciate the customer service and help we've been receiving. They've been very apologetic.

The most wonderful secret garden filled with lush plantings and the most wonderful man! Kirby knows…read moreeverything and he is so honest and creative!

So, what would you expect from a seemingly tiny, hole in the wall, garden shop right in town center…read moreof Barrington? High prices, snoody staff, limited selection, right? Dead. Wrong! Get thine hiny to Hidden Gardens ASAP. Parking isn't obvious so here's the deal: pull into the Coleman Real Estate driveway and you'll see the parking lot actually wraps around the back of those buildings and you can enter Hidden Gardens from there. It literally feels like you walked into a secret garden. Stone pathways lead you throughout the space and you really get a feel for what these plants look like in a natural setting instead of lined up like 100's of soldiers on store shelves. They have a good variety of annuals, hanging baskets, feature flowering plants like peonies and roses, veggies, herbs and more. Their prices are very good and the staff are extremely friendly and helpful. I went in looking for a rose bush but admittedly I know nothing about roses. The gentleman working gave me a quick, concise tutorial and helped us pick out the best plant from his offerings. What I appreciated most was his realistic sales approach....as in he didn't try to sell us the plant, he just guided us and left the decision of whether to purchase there or not up to us. Bonus: they have a great old wooden birdcage with real birds!