We used caregivers from Griswold Home Care for 4 or 5 years when my husband had Parkinson's Disease. We had a series of caregivers over the first two years: some were fun, interesting people, and some were not as interesting, but all were prompt and competent. During these first two years when our needs were variable, Griswold was responsive and flexible, always finding someone for us when we needed them. We were never left without competent caregivers.
The last three years Griswold sent us Robert, who lived in with us. Robert was exceptional - extremely competent, very flexible and responsible, and an interesting and honest person. When we moved out West we tried hard to get him to come with us.
During those years from time to time I dealt with Jane and Joe, who own the agency, and with Giselle, their financial person. Giselle was extremely helpful in working out complex billing details with our long-term care insurance plan. Jane and Joe were always there when I needed them.
I have heard lots of bad stories about home care agencies. Thankfully, our experience with Griswold was only good. Over many years they provided us with continuing competent care, and my dealings with their staff were always positive. read more