It's been 3 years since I last set foot in this location, after a very unpleasant experience in 2023 drove me away for a while. The selection of items is always great, since the discounts are significant and meaningful. They usually stock on items that didn't sell well in other regular grocery chains, whether it be less popular flavors of certain cereals, or certain products that were overstocked but didn't sell well in more mainstream supermarkets. Their loss is our gain, I guess. I put a few pictures showing the significant markdowns on some great items. Definitely recommended to come at least once every 2 weeks for some great items that may be hard to find somewhere else, or items that maybe you wouldn't have tried otherwise. Customer service is still just ok, but definitely a lot better than the last time I was here in 2023. read more

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Since the Eaton Fire destroyed the Altadena Aldi, I've found myself coming to Grocery Outlet less often. I used to stop by here whenever I went to Aldi next door, but after that location burned down, I didn't visit this area much anymore. Today, though, I saw an ad for $0.99 eggs at Grocery Outlet and decided to come back. I spent some time at the store browsing for deals. I remember coming here specifically for big bags of pierogis and dumplings, but I didn't see those this time. I did pick up a pack of ribs for $5.99, which I think is a pretty good deal. I also noticed they carry a lot of their own Simply Go brand items, though I'm not sure about the quality yet. I'll come back when I see good deals that catch my eye. read more

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Fun tidy alternative Aldi, open and decently filled up tho I couldn't or just went blind looking for red tags and soon expiring produce and meat deals. Really wish these big box stores made sure to ensure minimal food waste! Staff was really friendly in my hunt for apricots. read more

Grocery Outlet - Front - Grocery Near Me - Altadena, California

I recently visited this store for the first time on a weekend night, and found it to be clean, well-stocked, with a wide selection of goods to choose from. Probably one of the biggest selections in the area. The parking lot is a bit small but since I arrived in the evening, I had no issue finding parking. Mirabelle was my cashier, she was very kind and friendly. Give her a raise because she really does have a kind soul and does a great job. I would visit this Grocery Outlet again in the future when I'm in the area. Too many good items to pass up. read more

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It's the @light_skin_dragon coming to you a couple of weeks ago. I came here on my lunch break to get some snacks from building houses. It is legit affordable prices and I loved it here. It's independently owned and the clerk was nice and approachable. I got some things to get me through the day. I'd say it's like a smart and final but not so reputable like their name. But I will definitely come back read more

Grocery Outlet - Grocery Near Me - Altadena, California

The Altadena location is open! Help support Altadena businesses affected by the recent fires! This grocery outlet is well stocked, plenty of parking and friendly service. Some cool finds here like a scavenger hunt! read more

Grocery Outlet - Grocery Near Me - Altadena, California

Grocery Outlet is such an important community hub in Altadena and a great place to shop !!! The owners and staff are like family and is common for customers to have conversation in the aisles. The store is always well stocked with fresh produce, natural and healthy items, but also households necessities like shampoo and kitchenwares. This is a great place to shop, getting great items and doing good also. Please continue to support our Altadena community as we rebuild !! read more

Really discovered Grocery Outlet after the Eaton Fire as it's actually my closest grocery store. What a great discovery. Community centered business with some fantastic deals. I sometimes now stop here instead of driving all the way to Trader Joe's. read more

I was impressed when I walked into the market. They have so many good organic and vegetarian brands I like and good produce! I will definitely be back. read more

Supported our Altadena community before and after the fire. They are high up in the fire zone and have been a big help in our recovery.

It's overall a good store with better than most prices. There's been this one woman on the register who is the rudest person. She Definitly should not be working with the public. I'm one of many that feels the same way about her. Disappointing when only her line is open. I'd rather wait in longer line. read more

I had a job interview at the south Pasadena store on Huntington dr. And the manager that interviewed me named Monica was super rude and discriminative. I told her I am in Recovery from substance abuse and immediately she told me to stop and that she was not willing to hear anything else and that she hires superstars and I did not seem like a superstar simply because I told her I was in Recovery. She said a few other ride things and I was still professional and thanked her for her time and shook her hand. The employees looked very unhappy and I think I dodged a bullet. Go to a different Grocery outlet to shop. read more

This morning around 11:55A.M. I was at the Altadena store; while shopping I notice a young woman labeling products in the refrigerated section chewing gum. I called the store and requested to speak with a supervisor to bring it to their attention. I was transferred to a very defensive and aggressive supervisor. I asked her for her name and she refused to give me her name, I told her that I had a complain and I needed to know who I was making this complain to and asked her again to give me her name, she kept saying with a condescending voice how can I help you I asked her again for her name and she refused to give me her name. I said it 3 more time I need your name or I will file a complaint with your headcounters. She repeated the same question "How can I help you"? I said I need your name please and she replied with a very firm answer Rachel. I am not sure if she gave me her true name. After I told her the issue, she said I will handle it and hung up. In the past I have had conversations with her because half of the products on the shelves do not have a price. She replied I am lucky to have half of the products in the store with prices the employees don't care. The problem with everything that is wrong with this store is Rachel. She does not have any management skill or customer service skills. I would love to speak to upper management because Rachel does not take any accountability and she is not seeing that everything that is wrong with the store fall under the store managers and that is under Rachel. She takes no accountability and passes the blame to her employees who are being supervised by Rachel who should not be in this position Truly Very dissatisfy customer read more

Came here to support them reopening after the fires. I've been to the Burbank, Arcadia and South Pasadena locations and this location is my favorite. They carry all the brands I love. Ended up buying a lot more than I planned to read more

Grocery Outlet - Grocery Near Me - Altadena, California

I have come in a few times to try and support the few businesses left here in Altadena. I am always left unsatisfied every time and regret spending my money here. The cashiers are always having a bad day or something. They're mean, they stare, and look like they don't even want to be there. Very unfriendly and unwelcoming place. :/ read more

I enjoy shopping here. Your prices are great on the meats and the cheese. I like how I can try new things here, only drawback is I might like something and then it's discontinued. I make it a point to still come by even though I had to move to Pasadena, so it's not my closest option anymore, but it's worth going to Altadena just to support the businesses and to see how the rebuilding is coming along. It's a slow process, but we have to support our neighbors. read more

Good prices but most of the food i got was stale and not good. Even though it wasnt past the expiration date. Pretty disappointed with this location. Cashiers/employees were all super nice though! read more

Great store stocked with all new groceries! Support this recently reopened store! Store is almost completely stocked! read more

Every thing about this store is a good thing. I started following the posts from the owner on Facebook in March 2020. This was one of the first stores to offer senior shopping times. The owner had daily updates as to what supplies were available and what she was doing to promote COVID safety for her patrons and employees. In April 2020, when many products were in short supply, I went in looking for peanut butter. An employee took me right to the shelf and handed me the peanut butter. Something I haven't seen mentioned about this store is that they have dedicated parking spots for veterans and for families. I think that's a fantastic thing to do. Well done, Grocery Outlet!! read more

Grocery Outlet - Dedicated parking, one for families and one for veterans. - Grocery Near Me - Altadena, California

I visit from NorCal regularly and was relieved to see this Grocery Outlet is back on Lake Ave. I'm happy to be able to once again support this local Altadena business! read more

Walked in today to shop. there were 4 people in 1 line, all had full carts. This was a guaranteed 15-20 minute wait just to get some libations for the football games this weekend. set my stuff on an empty shelf and proceeded to Rite-Aid across the street. All good for everyone but the store I intended to spend my money at. Whoever is managing this place. . . .why didn't you open up a 2nd register for a few minutes to take strain off the line instead of letting it build up? read more

My issue with the store is the lack of variety. Just tried to get water there and they had only two brands, both which I avoid as they taste like tap. They have some good things but it's hit or miss. I have a big bone to pick with a checker. I had just purchased very very expensive cat food across the street and as I was cycling could bring it home so I walked in with it. When I am in line and being rung up (African American young, medium build) she has the audacity to ask me if my cloth bag with my purchases in it is from that store. I said "this is very expensive cat food!" Literally cost me 120.00 for two bags. The. This uncultured uneducated rude ass asks again "But did you get it here". Listen if you CANT TELL what a homeless person looks like you should start figuring it out. There's no reason to INSULT people and accuse them of trying to get a way with something. She needs to be re-trained with sensitivity training so she doesn't ACCUSE people and talk to them that way in an u kind manner simply because they walk in with a bag. Perhaps she's projecting. I have noticed several mentally I'll homeless walking in but I'm not wearing a blanket over my body. It's thoroughly nasty and insulting to say that to a hard working and honest person like me and frankly I really resent it read more

Eggs and milk are the same prices as Ralphs, so I don't know why this place has a higher score than Aldi's which is right next door. Aldi's prices are generally better than Grocery Outlet. read more

Grocery Outlet - Outside - Grocery Near Me - Altadena, California

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I really wanted to support this store - just up the street from me - after the fires. I have lived just a few blocks away for 10 years and never shopped there, but felt it was important to support local businesses at this time. I went 2 days ago and was helped by a wonderful checker who recommended I download the app, and would get a $5 coupon for my next purchase. I returned today, purchased several items, and entered my phone number. I asked about the discount, and was told by the checker "there is no $5 discount today." I tried to explain it was on the app and even showed her, and she continued to argue with me, not offering, until several of these "no"s to get a manager. By that time I just felt sad, and thought, you can keep my $5 because I don't think I will be back. So much for trying to be a good neighbor and support my local store. read more

This is the second Grocery Outlet I've been to and I think this location over the other was much cleaner. We were in the area, but I would prefer it if they would open a location close to us. The reason why I wanted to come in is that I have their circular sent to me and they have pretty good wine sales. Although not familiar with the label I looked up the reviews on an independent site and thought...hmmm sounded good so I came in because of the low cost. They have an okay selection of wine, but this was out on the shelf. I talked to an employee who went to the back and after 5 minutes came back and filled the shelf. Nice customer service and we picked up a couple of other deals. Nice place, clean and good deals plus a friendly staff...I would recommend. As a bonus, there is an Aldi right across the parking lot. read more

Grocery Outlet - Produce - Grocery Near Me - Altadena, California

Grocery Outlet is a great place to find home essentials at a fraction of the cost ! I go for one thing and I come out with a whole bunch of things I never knew I needed or wanted ! There are random products, mostly name brand. For example, you may go in for Honeynut Cheerios and they have mixed berry or some flavor you've never heard of. You could also go in for ketchup and they have Heinz but it's the family size but at the small size price. Unique deals can save you money here. They have the basics and more. You need to experience Grocery Outlet fur yourself ! read more

GREAT LOCAL MARKET WITH AMAZING SERVICE ==================================== TIPS: ==== 1) Follow their Facebook Page to find out what important items they have in stock. 2) Don't hesitate to send the sweet owners an e-mail if you are looking for something in particular. 3) Don't forget your mask, give shoppers and staff space and don't bring your own bags. I am really happy to have found this market during the Covid-19 pandemic. They are good people. read more

Love this place for snacks and drinks! They have the best "bargains". I was so impressed by the manger, Rachel, today. I had a discrepancy on my receipt from my visit earlier that I came back to the store to resolve, and, although she was leaving for the day, she stayed to help me out! Much appreciated. read more

BEWARE! Many items you see here are more costly and much more expensive than if you were to purchase at a regular grocery outlets! This includes wine, beer, fresh meats, and especially produce! Bananas are $0.89 per pound which is 20 cents more than at Stater brothers and Ralph's! read more

Nice-ish staff and good prices, but it's not the kind of place you go with your grocery list. You buy what they have, and then you go somewhere else to get the rest of the things you need. A couple of the cashiers are surly, but the manager does a lot to support the community. read more

I have been shopping here (off and on) since they first opened. The first owners were very nice and caring/concerned, however they moved away and sold their operations a few years ago. The atmosphere (with the current ownership) seems quite tense/unhappy. The checkers, for the most part, are quite unfriendly and seem to be unhappy. A recent racist incident occurred and the management doesn't seem to care (as the offending cashier was not suspended or anything and I saw working the floor the day after her offensive behavior). On a recent trip, after the cashier rang up all my purchases, without a word, she threw 2 paper bags on the belt and/yet did not bag my purchases. I waited for her to do so and she just looked at me defiantly. This has always and still is a store where you do Not bag your own groceries but the clerk/cashier does. I asked the clerk, Elizabeth, "Is this a bag your own' store and she said 'yes'. I said, 'since when?'. She said, It always has been. I said, "that's a lie, because I've been a customer here since it first opened". I then took my groceries out to my car and then came back in. What did I see this same checker/cashier doing when I walked back in just 1 minute later? She was bagging a caucasian man's groceries happily and with a smile (and she saw me watching her). I then went to look for a manager. Suddenly, she was no longer on the register and had closed it down and disappeared. I told mgmt. about this and they 'appeared' appalled yet the cashier was still put on the schedule for the next day (because I went in the next day to see). The managers said that they'd relay my concerns to the owners and the owners would/should get back to me. Obviously, this is OK with the owners because, you guessed it, they have NOT responded at all. Anyway, I'll take my business elsewhere in the future, where ALL customers are treated with respect. read more

cashier 'ofelia' refused to bag my groceries because I had reusable bags. First I had asked her if I could leave my purchases in the bag, she said no. I don't know why this is an issue. Cashiers at trader joe's can do it why can't you? Then she said she would only bag my groceries if I bought one of their bags. I reminded her that the covid restrictions ended months ago. Again she refused and stated she was only following orders from her supervisor. This isn't the first time I've had issues with the cashiers at this store. Typically they are rude, and in this situation violating county and state measures. Single use plastic bags were banned to encourage use of reusable bags. Do not discriminate against reusable bags! read more

I am a recent Altadena resident and a long time devoted Trader Joe's shopper. Now that TJs is inconveniently far, I tried out Grocery Outlet. Immediately I took a liking to it. They have a broad selection of products I need on a regular basis. One of the reasons that keeps me coming is the discovery of amazing deals. Like, Illy coffee for $1/can. Or quality whole chocolate milk for $0.50/pint. It was ridiculously priced and my children LOVED it. Oh, and I didn't mention the Steve's Ice Cream or the $0.99 bags of ice. Meeting the owners Mario and Michelle gives Grocery Outlet a distinct community feel. They know me and my family and we chat whenever we see each other. It makes shopping here enjoyable. Check them out! read more

I use to love this store. The previous owners were so awesome and very attentive to the whole community. Ever since the new owners have taken over it seems that this place is going downhill. So many times I have asked employees when they might get a product in and of course, instead of trying to find out, they look at you and say I DON'T KNOW ??? Great customer service NOT... Another thing is that A LOT of items are not priced. If it's not prices I will not attempt to buy. Something needs to improve here. I'm sure they have lost customers and will loose more read more

I found them up on Lake in Pasadena, honestly can't remember how, I was on the prowl for a particular thing and they appeared in a search. It's a nice operation. Very clean and friendly staff. I've only been there during Covid times but it looked like they were looking out for the well being of their employees as well as their customers. Nice place read more

The wine aisle is a lot more interesting these days. The selection has vastly improved. Nice work Jose and Sandra. Love the Rock Wall wines among others. read more

Just go to find out for yourself the savings and bargains that Grocery Outlet provides. From meat to seasonings to vegetables to everyday household items to even wine - Grocery Outlet is the place to save money on these items - just GO! read more

We discovered this spot a year ago & will never look back! Strong quality & selection of all the brands you know/love. Great, big parking lot & the staff takes Covid very seriously!! We are fans. read more

I think it is time to give up on this store. Being overcharged every single time, and then having to wait to have the issue corrected because the cashiers cannot do simple math. Today the cashier didn't give me my change and I literally had to stand to one side and wait thru another transaction. It's time for this store to be reported to the State of California and pay the hefty fines for this behavior. It was great before these new managers. Now it's a Crap Shack. Avoid. Seriously. read more

The people who work there are especially warm and friendly. They act as if the really enjoy the work and interfacing with customers.