All the great reviews are well deserved! My dog is a shaker, the second we walk up. They are…read morefriendly and kind to her. The best part is that they don't keep your dog all day, they call me within 3 hours of her appointment time. They always look at her card from the last visit to see if I want it the same or modifications. You can even schedule through yelp which gives them an extra star because whenever I want to get in contact of course I think of it outside of normal business hours. The parking lot they are in is always busy, it's by the Denny's on blackstone and herndon. Perfect location if you wanna get some food, go to Costco, do some shopping and grab your pup. They even have a house dog, I cracked myself up bc one time I walked in the dog was in the front desk chair and the lady was talking to me from the back. But in my mind the dog was the receptionist talking to me.

I was debating for a few days on whether I'd write this review. The people were lovely, making an…read moreappointment was easy and the process was smooth. I'm not sure if just the haircut itself was almost $70 for my dog or maybe there was some miscommunication on part because I'm not really sure what I paid for. We have just moved here from the Bay Area so I was looking for a new groomer. My dog is almost 5, she gets groomed every few months when the weather warms because her hair gets long and she loves to swim. A lot. My expectations might be high? I don't know but I guess I'm used to seeing her a certain way after her grooms. I.e. Bathed, ears cleaned, expressed, nails done and a nice haircut. I don't think she was bathed. She honestly smells like she was wiped down a bit and sprayed with perfume because she lost that scent a few hours later. She still had bits of cut hair on her, around her ears & between her paws. (Maybe she gets the haircut after a bath?) Her ears might of been cleaned but since I do them often, it's not important. Her nails were definitely not done. It had not been cut or grinded down recently look. Her tail was still straggly and messy looking. But I think the haircut was the worst. She did look smooth but this was the first time I could actually see the clipper tracks along her back and side. It was short (can see skin) in some areas, and other areas just black and a little longer. Her chest area was very short. Overall I felt like it was a rushed job. This was just my personal experience and opinion. I see all the high reviews so was pretty disappointed that this wasn't my experience.

Very sad how customer service is so bad toward your neighbors and their pets. I won't take my pups…read morehere and the reviews are very telling.

I was very upset with the groomer. I have a small dog. She was perking her around by the tail and…read moregrabbed her around by the neck yelling at her. My dog was excited to see me and was obviously excited. If she treated my dog like that when i was there how was she treated when i wasnt there . I obviously wint be goung back or recommding this place.

Horrifying. I've brought one of my dogs regularly for quite a while. I decided to take my senior…read moredog in for a bath, the day before her end of life photoshoot. I told them and they squeezed me in. When I picked her up the woman at the front asked me why I was doing this. I was so bothered by that. She specifically said, "she couldn't see anything wrong with her". WHAT? After some back and forth I said I didn't want to talk about it and wanted my dog. She charged me and then the groomer came out and SHE BADGERED ME. I was shaking, very obviously upset and I told HER I didn't want to talk about it. She wouldn't let it go! She said she wanted to know because she wanted to give me financial help! Listen, you don't get to do a "good deed" at the expense of someone else's mental health and well-being. This whole conversation should never have happened. It's literally nobody's business but you absolutely should NEVER press after someone tells you to leave it alone. What exactly makes someone feel entitled to this private of a thing? Unbelievable.

Over-Priced! Took my puppy in for first cut. His hair was longer & I requested a scissor cut to…read morekeep his curls soft. I thought $79+Tip was asking a lot but gave them the benefit of doubt with his hair being long and requesting a scissor cut. The cut was darling & they were overly complimentary re how well behaved he was for a puppy. They suggested to keep cost down considerably...to bring him in sooner and get a buzz cut. I did as recommended and hated the cut and no toenail trim! Plus they charged me the exact same amount!! I reminded them of there suggestion and how the cost would be lower. They were adamant the cost is always the same!!! $20-$30 more than competitors. Next

We bring our dogs in to be groomed ever month or so. It is expensive but they always come out…read morelooking good. The people here are always welcoming and professional. There is also a great selection of toys and treats.

We boarded our 2 dogs a Belgian Malinois and Blue Heeler for 3 days here... they've never been away…read morefrom us. This place was wonderful! My dogs were happy, well cared for.. er gas them groomed before picking them up and they look & smell amazing! We are very impressed and grateful to have used them. Highly recommend!!

The only groomers we use.these folks are so good at what they do.we bring our kitty cat here for…read moreclaw trims.they are so quick and efficient!nail trim $8 A few accessories in shop.bring pets in carrier or on a leash

Good groomers . Love that the girls got to play with others :) the prices were well worth it:)read more

We have Been going to Virginia for 11 + yrs. We love her, our dogs love her and she does a great…read morejob. I would recommend her to anyone who cares how their dog is cared for. She loves her animals

Seldom do I give a 5 star rating to anyone. Five stars mean you can't get much better…read more That is how I feel about this dog grooming business. I came here on a recommendation and have never been anything except happy with the wonderful job, Virginia, the owner does on my poodle. My dog is stand offish and doesn't like being around people, the exception is Virginia. My dog is a happy girl when she see's where we are. I absolutely can not believe the results when I get a call that my dog is ready to be picked up. Not only does the owner do a good job with the grooming, she keeps an eye on your pet's physical appearance and general health and let's you know if she see's a problem. Needless to say, I've been to other businesses in Klamath that groom dogs, but I've never been to one I like as well as I do this place. Like the old saying goes, "You get what you pay for", you actually do when you go here. This business is located just off South Sixth Street, behind Lee's Radiator, at 1240 Adams Street.

My aussies were not brushed out properly. Within 2 weeks they were matted at the skin.read more

They're the best. They are so caring and loving to animals they do a great job of grooming I have…read moreeight Doxie and they treat them great and they help out with your schedule they always try and be flexible will never go to anyone else

The store always seems so dim, and when I was in I was being watched by an older grey haired woman…read morewhen all I was looking for was dog cologne!

I went to Petco off of S. 6th on 2/21/25 to purchase some paw balm for my dog. I had already…read moreconfirmed online that this particular Petco carried this product and had it in stock. As is typical of this store, I began my search for this item and although I searched for it in a logical location could not find it or any similar product. As is also typical of this store, I had to go in search of customer service personnel to help me locate it. I located a surly individual in the fish tank area (large man with dark hair). He conveyed to me in no uncertain terms that he had no desire to help me (body language, tone of voice, words he spoke to me). He ultimately lead me to a location where the item I was looking for could possibly be. It was not there and this individual had no interest/desire in investigating why it was not there or where it might be located elsewhere in the store. I found nothing on the shelf he directed me to that would suffice for "paw balm". Just once, it would be nice to "shop" at this Petco and be able to purchase what one needs the same day (instead of always having to purchase what you need on Amazon and then wait for it to get shipped to you). This phenomenon is not the exception at this Petco, it is the rule. This same scenario has happened to me as a customer many, many, many times. 1. Items are supposed to be in stock at this store. 2. The item one is looking for is impossible to locate or does not exist in the convoluted mess of the store. 3. "Customer Service" personnel are impossible to locate and/or are surly and make no effort at giving one customer service. I am sooooo done with the Klamath Falls, Oregon Petco. IT JUST ISN'T WORTH THE EFFORT.

We had this company groom our dog. On 9/9/21 we took our dog in for scheduled appointment, when we…read morepicked up our dog not only was it the worst grooming, but they charged us more than the agreed on price. Last grooming they gave us a discount, go figure. I do not recommend this company. We will have to have our dog re-groomed to try and correct the uneven grooming.

From the owner: Locally owned and operated pet store/grooming salon in Klamath Falls, Oregon. Providing natural…read moreand eco-friendly supplies for dogs and cats. Call now to book your appointment!

My Malusky loves her spa day and the staff are amazing! I was able to get her an appointment…read morequickly as well.