Flash is a Border Collie - Poodle mix. He is almost 5 years old and weighs about 70 pounds. And his fur needs regular grooming because it grows continuously. Over the years, we have bathed Flash every 2 weeks, brushed him regularly. Initially, we trimmed him at home. We have tried a couple of groomers, but were not satisfied. About 3 months ago, we tried Grooming by Lesa. We were very happy with his first grooming. They have a card they give out - Groomer's Tips: Mats. On the card they recommend a haircut every 6 to 8 weeks. So Flash went back in 8 weeks, and looked great. Recently, I booked a grooming appointment for Thursday, April 16. I was driving over at 8:30 to drop Flash off when Grooming by Lesa called and said they were overbooked and could not do Flash. After a couple of more calls, I was able to get Flash an appointment for Monday, April 20. Yesterday, 6 weeks after his second grooming session, he went back for his third grooming. This time, the grooming was a complete shave back to the skin. It was the first time he has ever been shaved by any groomer. He is a totally different dog. It will grow back. But we will never go back to Grooming by Lesa. Flash was dropped off at 8:30 in the morning. I was hoping to pick him up around 5 pm. At 4:27 pm, I received a text: "Hey this is Grooming by Lesa. I just want to let you know that Flash is really matted on his chest. He needs to go shorts. I need your permission first." I assumed that only his chest would be cut short. So I replied immediately "Okay. When can I pick him up?" The next text came back at 5:57 pm, 90 minutes later. I was already driving over because the groomer hours end at 6:00 pm "Hey you can walk in in about 10 minutes. Just finishing up his sanitary rounding his feet," I arrived at 6 pm and waited another 15 minutes. And Flash came out totally scalped. It was not a proper grooming. His look was totally unbalanced. His chest area was clipped back to his skin. His ears and tail were both a long tangled mess. This was not the first time I have waited long past the original pickup time. We are taking him to our veterinarian to make sure he is not injured. Also, Grooming by Lesa only takes cash payment. No credit cards or checks. read more

We try our hardest to make our customers happy we enjoy every time spent with your dogs each and every one of the dogs that we groom here have their own personalities and we love them from old to Young from nose to tail . We love our job and we love what we do getting to know your dog has been a blessing to our business read more

Dropped off my dog for essentially a last minute walk in, then within a couple hours I returned with the most dapper fresh scented doggy! Thank you!!! Affordable prices, friendly staff :) read more

Grooming By Lesa - Pet Groomers Near Me - New Orleans, Louisiana

Went in for nail trim, lady seemed rushed and flustered and proceeded to trim my dogs nails in the waiting area. Never asked my dog's name or tried to make him feel comfortable. Snipped two nails that lead to blood. Overall never felt comfortable or welcomed. Be advised. read more

They were so nice. It was my puppy's first grooming appointment and they took such good care of him. They let him get his energy out by running around, they cut his nails, and trimmed him up a bit to get him used to it. He seemed like he had a great time and he was exhausted when we picked him up. I also loved the little tie they but on him when we picked him up. It was great and I'm excited to go back next time. read more

They were quick and did a great job grooming my pup! It was a little more expensive than I would have liked but still a great first experience with them! read more

Had my Piper bathed while visiting my daughter. Lesa was able to get her in quickly and she looked so cute when we picked her up. Will definitely use again when we come back! read more

Grooming By Lesa - Piper - Pet Groomers Near Me - New Orleans, Louisiana

My dog had a terrible experience here. It was his first grooming experience and it did not go well. He was traumatized and suddenly developed aggressive/fearful behaviour. I didn't get back the same dog.... I have good suspicion to believe that they sedated my puppy without my consent. Be ware. read more

They do pretty good work, treat the fur babies respectfully. The only issue I have had is how thorough they are with deshedding and cutting, as well as my directions and preferences being ignored. I don't think it's intentional but I left a big tip and didn't get what I asked for. My dog has been nipped every time I've brought him here, but he loves going in and they always squeeze him in when they can. Reasonably priced, nice people. Tip after grooming not before. read more

Wow What a hidden gem. I bought my dog here today and she has never looked better. We usually go to petsmart for grooming but decided to switch it up this weekend. Ms. Lesa and her employees were so welcoming to my shy puppy. There is a great energy in this place and it's very apparent the staff and Ms. Lesa really do care about animals and take their time with the customers. My girl Luna is a husky/ shep Mix and sheds sooo much. Her coat looks absolutely phenomenal. Thank you Ms.Lesa and Grooming team! read more

Grooming By Lesa - Grooming by Ms. Lesa and Staff - Pet Groomers Near Me - New Orleans, Louisiana

My Westie, Brady, who is six months old, was already matted to the skin. Lesa gave him a careful body shave and a hair do and Brady looks great! he was also very calm when I picked him up, aside from the usual licks and wags. I am pleased and grateful that he was cared for so competently and sweetly. We have our groomer for life now! read more

I just had to write a review the second I got home. Not everyone knows how to groom huskies, meaning they need to have their coats properly blown and should never ever get a haircut. My girls were still shedding since the beginning of summer, and the place I took them at the time did not help at all - they came back shedding more then when I dropped them off. Lesa's salon is just a gem Now my pups are sparkling clean, not shedding at all, and Lesa and her daughter were just sooo caring with them. Extremely happy with their service and I'm most definitely coming back. read more

Grooming By Lesa - Pet Groomers Near Me - New Orleans, Louisiana

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Was taking my dogs elsewhere and the customer service was poor. I found Lesa on Instagram so was able to see her work. Lesa greeted us at the door and was very attentive to mine and my dogs needs. One of my pups is very skittish and she was very aware of this and worked to make her feel comfortable. They received a bath, conditioner, tooth brush, nails, anal gland ears cleaned and haircut. When I went to pick them up they pranced around. I could tell they were comfortable, happy and felt good with their new cuts. They got treats on the way out. Prices are comparable to other places. Highly recommend. read more

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This is a great place to get your dogs groomed on Magazine Street. Picked up Evie and Cosi yesterday with nice clean cuts. The owner Lesa is very hospitable and I found the dogs really enjoyed being around her. Thanks for taking great care of my dogs Lesa. Will see you in another few weeks. read more

Grooming By Lesa - Evie - Pet Groomers Near Me - New Orleans, Louisiana

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Great experience especially during these Covid times. Lesa was very professional, prompt, and safe! My Khloe was a hot mess and needed grooming very bad ! The price was perfect for all services performed and my girl Khloe look so beautiful Thank you do much Lesa you have gained a new customer! read more

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My dog Spanky is incredibly anxious especially at appointments with the vet or groomer. Other groomers leave him messy and looking half done. Lesa is able to make him look like the handsome pup he is. Thank you Lesa read more

Grooming By Lesa - Dog - Pet Groomers Near Me - New Orleans, Louisiana

So happy I found grooming by lesa. I was lucky enough to get an appointment same day. It was my doggy's first time at a groomers and they were so patient with him. They did a great job and my doggy seemed so happy after. Will definitely be back. read more

Grooming By Lesa - Happy dog after his bath!! - Pet Groomers Near Me - New Orleans, Louisiana

I was in dire need of a groomer in Nola for my tiny toy poodle! They did such a good job on my sweet baby Payton. I'm super worrisome when it comes to her but they did an absolutely amazing job. She had a lot of matting from the winter, however, there were no nicks or cuts on her skin after her grooming and she seemed so chipper even after being by herself most of the day. I'll definitely be bringing her back in a few weeks! read more

We loved Lesa and will be going back!! Our dogs looked so handsome and she did a fantastic job. She accommodated them both being on the table at the same time too as they had some separation anxiety. She went above & beyond and we're lucky to have found her!! We will be back read more

Grooming By Lesa - Pet Groomers Near Me - New Orleans, Louisiana

Professional, loving and caring group, Lesa always has the best interests of your pet in mind

My 70lb dog loved getting groomed by Lesa, she was so sweet and attentive to my pup. He came home smelling so good and with a cute bandana. We plan to keep going to her every month, prices are great and she does so much when she grooms them, teeth cleaning, anal glancing, wash, de shedding, really great services! read more

I just want to say my Dog Ebony was a hand full but Ms Lisa and her lovely daughter was so Patient kind and Professional I tell anyone to go see her she really took that time out to be patient with my baby she's the best !!!!!! So I'll say if you're looking for quality go see her she's the best read more

My senior Shih Tzu has a number of skin problems and he always comes back from Ms Lesa's much more comfortable. My guy is mostly blind and usually gets grumpy when people touch his face, but he loves Lesa and the others, and is always excited to get groomed. His haircuts are always cute, the price is VERY reasonable, and I can trust he's being well looked after while he's here. read more

Grooming By Lesa - Pet Groomers Near Me - New Orleans, Louisiana

Great little local grooming spot that just popped up in my new neighborhood. Did a great job with my Maltese! Will be my regular grooming place for sure. read more

My Bella went to Lesa for her 1st grooming visit and Lesa was so pleasant and patient, not to mention Bella looked adorable when I picked her up. I will definitely make this my fur baby groomer. read more

Have nothing but good things to say! Great grooming for both my poodles. Cuts that met each of their needs reflecting each of their personalities. Cleaned teeth and ears. Easy to schedule. I will be back for sure. read more

Had an appointment for my dog, drove to the location for drop-off, and the door was LOCKED!! Tried calling the groomer and NO RESPONSE!! Who operates a business like this?? Definitely will not be recommending this service to anyone. read more

Excellent job with our puppy. It was his first time and they were amazing! He looked adorable and smelled like a rose! They treated him like a prince -- hair and nails done in a timely and caring fashion. Would absolutely recommend. read more

Last time we had our shih tzus in for grooming was a fiasco. Dropped off before 8:00 am and they weren't ready until after 3 pm! Had to call and knock several times before anyone came to door at drop off. Called twice in afternoon to inquire about pick-up with no answer until after 2 pm. At pick-up an employee brought them out to us and just kept apologizing because they had cut one of them! Her ears were all uneven and her coat looked like a hack job. I was told I could bring her back for a fix up cut at no charge. NO thank you! Communication is horrible. Doesn't return calls promptly or answer calls. Answers phone hello - so you don't even know you're calling a business! Unprofessional and a horrible groomer. read more

Lesa is amazing!! I have a Pomeranian and his coat can get really matted no matter what I do between his visits with her, but as soon as I bring him to Lesa, he comes out looking handsome again! She is truly the best groomer I've ever sent him to (and he's been to a lot, he's 9 years old lol). He can also get really nervous when he's with people he's not used to. The second time I brought him to Lesa he ran over to her!! Perfect place to get your dog groomed! read more

I finally found a great groomer here in NOLA. It's been almost 3 weeks since her grooming and my sweet dog still smells pretty good. The spot is convenient and it smells really good. This is her new spot for baths and cuts. read more

Lesa did a beautiful job with my little pupp!! He was completely transformed!!! 10/10 service for sure!!!

I have a senior citizen poodle with one eye, minimal if any vision. Lesa is so patient with him and he doesnt make it easy. I don't worry at all when he is in her care. She goes above and beyond in making sure he is groomed without forcing more than he will tolerate. I found her late in my dog's grooming but I'll always bring my future dogs to her. read more

They did a wonderful job with my scruffy pup, Ollie! I had been afraid to take him to a groomer after a past incident years ago, but they took the time to ask questions on the intake - he has sensitive skin and they assured me that their products were detergent free. He looks amazing and has a whole new swagger with his summer cut. Thank you!! read more