Amazing experience! Laura treated my dog with so much care and patience. She came out looking…read morefresh, smelling great, and super happy. I'll definitely be coming back! Highly recommend!

Just picked our little sheltie Sadie from another great grooming session at Canine Cleaners, these…read moregals make our 2 girls always look, smell and feel terrific.

The staff were very kind and did an excellent job grooming my dog. They listen to what you want and…read moreyou can tell they really care for the animals. I would highly recommend this place.

They do beautiful work!! We love going here! They listen to what you need and work with you!!read more

I brought my dog in for the first time, let me say the Fancy Paws team did an outstanding job with…read moreMisty, she sure enjoyed herself, and she was very tired when she got home! But most of all she really looked great and was exactly how I wanted her to look! Thank you for taking great care of her!! We will be back!!

DO NOT BRING YOUR DOG HERE!…read more Worst Pet Grooming ever! Brought my baby here for the first time! I should have left when she tried to run away. and was scared. I dropped her off and was slightly turned off by staff.......a bunch of girls just talking and not paying attention to grooming. Got a call they CUT my baby and she almost lost her eye. They sliced her eye open. and cut her face. One good thing why I gave one star is they rushed her to the emergency and paid for it all! I cried my children cried and she had to have a mini surgery. Plus the hair cut was horrible! all choppy and not groomed good at all! She came out with a Phineas and Ferb haircut and looking like a pirate with one eye! But I am grateful my dog is still alive do not your send your baby too fancy paws.

On yelp, it says they do mobile pet grooming. Which they have contacted us and they said they do…read morenot do pet grooming.

Cooper freshly groomed. Cooper and I cannot thank you enough for your fantastic pampering and…read moregrooming service. You are so professional and Cooper really enjoyed his spa day.

We've been going to Patty for years now and she has been wonderful. Would highly recommend her! She…read moredoes such a great job with my two little ones every time.

I have taken our current dog here 3 times and our previous dog went for 4 years. Have been very…read morehappy with them until yesterday. I got the time wrong and my son dropped our dog an hour and half early. He offered to take her home but was told no, it's fine. Apparently we were supposed to call if we were dropping her off early but I have never done that. The girl that grooms her called me to let me know my dog was there- I said yes- she told me her appointment wasn't until 11 and my dog was NOT good with other dogs!! This was was news to me since the last time my dog was there she said my dog was awesome with other dogs. She continued to chew me out and go on and on about how bad my dog was. I offered to come get her- I was unformed I would pay for the grooming either way. I said she goes to daycare and has never had an issue. Well, when my dog was picked up- I could tell the usual quality of she receives was not given. I will never take her back!

We've been going here since moving to Farmington August 2021. Since then we've experienced 3 price…read moreincreases. Receiving the below email left a poor taste in my mouth. I have seen multiple people's comments deleted from their Facebook page if anyone questioned anything they didn't want to address since this email. Such a slap in the face to customers who have been going here for years. Below is the email I received in March in quotes and my responses with a dash: "As most of you are aware the economy is getting tighter everyday. Lack of employees, trucking issues, over seas shipping issues, upcoming elections, and of course higher taxes." -- The economy is better now than it was a year ago... Why was this mentioned?? This feels like you're perpetuating a certain narrative like it's the economy's fault for the below issues. -- Trucking / over seas shipping issues... To me this should only impact INVENTORY, so if you're out of something then you're out of something. What happens when a pet store doesn't have my dogs food? I go to another until I find the specific brand that I need. -- Upcoming elections... YEP! I totally see why that would impact a dog kennel business Say no more, makes total sense to me. I assume the prices would magically lower if Trump was in office, huh? "The cost of employees has increased considerably over the last two years. We are so indebted to staff and want to keep the staff we have as they are excellent and we could not be more proud of the team we have built." -- I don't know what to say about this, every time I drop off my dog there's high schoolers working and likely an adult at the front counter.. "Raising pricing across the board to accommodate the increases is where we find ourselves. We hope that by offering specials and the memberships that some of the increases will be offset for many of our regular clients." -- If you're raising prices you MUST be raising wages too right? Because if not this is coming across as any other greedy business trying to squeeze the people of every dollar and cent they can. Multiple people have asked this on Facebook and they have chosen to delete the comment instead of respond. -- The membership... this is outrageously priced for what you're getting, these prices don't include regular boarding so I really don't know how anyone is expected to save anything unless you're regularly taking your dog to this kennel most days out of the week. "We appreciate your understanding and dedication to our business." -- I do not understand at all, this email made you loose me as a customer... One thing I appreciate about Dog Day Getaway, an Apple Valley Competitor, is their transparency to their customers.

Carol is phenomenal! We had spent thousands of dollars and spend many hours before Fissan, and in 5…read moreminutes, Carol and her team of dogs and hoomans did more than all of that money and time. Carol is the real life dog whisperer. Save you family and get trained with Fissan - you will be amazing and happy like never before. In addition, as a person with visual impairment, I felt safe and empowered by the staff and the customer service.

Love going here I always can get in right away. I'm greeted at the door with a friendly smile and…read morethey are so sweet to my dog plus, it is very reasonable, and are gentle with your pets. Would totally recommend.

easy to make an appointment without waiting days before you can be seen great value for services…read morepup always comea out looking polished and happy very friendly staff toward client and humans! Lakeville MN

At first I was a little scared after reading reviews BUT it turned out to be a great experience. My…read moregirl Ivy is new into my life and I've been nervous trusting anyone to even look at her but the vets cleared my anxiety instantly. The front desk woman were absolutely fabulous I seriously couldn't thank them enough for all the help! And I can't even being on the doctor that's helped me and ms ivy. Lost for words on how amazing she really was. She not only explained everything super well but also made sure I understood every little thing that was happening. Me and ivy were on our way so quickly and I'll definitely be going back for the rest of ivys life!!! Love this place truly a blessing these humans are

Dr Kris and Dr Jenny are both kind and patient with our dogs. They are accommodating for schedules…read moreand give options for treatments. We appreciate the honesty and knowledge we receive regarding our pets. Highly recommend them and their staff.

Bonnie does a wonderful job with our Cockapoo! Been going here for 4 years. They are the best!!!read more

We've taken our dog Rose here for while now and we just love this place!!! The staff is always so…read morefriendly, we see Emma on a regular basis and she always caters to our special requests and does such a good job.....and Rose just loves her too!! Highly recommend Up Tails!

If I could give zero stars, I would! This was, without question, the worst customer service…read moreexperience I have ever had with a pet grooming business. We had a scheduled appointment at 1:30PM and dropped our dog off on time (a few minutes prior to our appt time). Seven minutes later, we received a call informing us that he was matted. We understood that some matting was present but requested that they keep his fur as long as possible and brush out whatever they could. Hours went by with no updates. At approximately 4:20PM, after hearing absolutely nothing for over three hours, we called to check on our dog. We were told he wasn't ready because there were still several dogs ahead of him. That immediately raised concerns because we had an appointment, not a walk-in. When we questioned why our dog had apparently been sitting there all afternoon, the story changed. We were then told they had already been working on him and that brushing out the matting alone had taken an hour and a half. They mentioned that they will contact us within 20 mins of them being done with the groom. That call/text never came. By 6:00PM, after 4.5 HOURS, we still had no update, so I drove to the salon myself since they close at 6PM. We were told he still wasn't done and only needed "a few touch-ups." At the time he was not in the front but in the kennel in the backroom. When I asked how much longer it would take, the groomer claimed she didn't know and then had the audacity to tell us that we were wasting her time by asking questions about our own dog and when we can expect everything to be done. At that point, the groomer said the service is now done and she will no longer be completing the service. When she brought him out, we were shocked. He had been shaved down to the skin. So let me get this straight...we were told they spent an hour and a half brushing out his coat to preserve as much fur as possible, yet after keeping him there for nearly five hours, they shaved him completely bare anyway. Either we were given misleading information, or they wasted an enormous amount of time accomplishing absolutely nothing. The grooming result was disappointing, but the customer service was far worse. We received contradictory explanations, no communication, no accountability, and open hostility when we simply asked reasonable questions. The final insult came when she I said this has not been a good experience and that we'll most likely not be coming back. Her response? "Good. That's what we were hoping for." Imagine saying that to a paying customer who had just spent almost five hours waiting for their pet. We still paid for the full service plus tip; despite the experience. Looking back, that feels like rewarding incompetence and disrespect. If you value your time, your money, your pet, and being treated with even the most basic level of professionalism, I strongly recommend finding another groomer. There are plenty of businesses that actually respect their customers. This is clearly not one of them.

This place is amazing!! Been going here for a while now and they never disappoint! The atmosphere…read moreis so warm and inviting and Layla just loves to go hang out with her friends, fur and human alike. The wok thy do is top notch and Layla always comes home happy and excited to sport her fresh cut. We love supporting small businesses whenever we can because we love our neighbors