I had a custom order delivered by them and we had made a mistake on the order. I called them over…read more15 times in 1 day to try to figure out if we made the mistake, or they made the mistake. We had made the mistake but each and every time I called I was treated with the best costumer service and they were going out of their way to make sure that everything was done correctly and that the mistake was not on their end. One gentleman in particular, Peter, was extremely patient, friendly and professional. He went out of his way to make my unpleasant mistake as pleasant as possible.

I've only done 1 purchase w/ HW so far, but it went great (windows). I'm not a GC, but a DIY/home…read morerenovator. I normally am met with scepticism & the cold-shoulder by other contractor-supply houses. HW didn't seem to mind, and extended courtesy & answered my questions. Their facility is orderly, and their line card suggests they can supply me w/ the Kleer cellular-PVC I need next. Their delivery of windows was terrific: timely, affordable, pleasant.

Very prompt deliver and even arrived 10 minutes early. Super kind and helpful with getting our…read moreflooring supplies into the correct rooms in a multistory building. Even with lots of stairs and turns and tight corners the deliver staff didn't ding or mark any of the walls. Everything was correct and double checked upon deliver. I can not say enough about how kind the staff have been.

These guys are great. Their prices are significantly lower for the same exact products as elsewhere…read morebecause they're a direct distributor, no middleman. The guys at the warehouse and in the showroom are friendly and helpful, prices cheap, delivery only $19, and both times they delivered either same day or next. And they got the order right, which I have not been able to say for one of my furniture suppliers... If you need a swank place with fancy staff, this is not for you. I'd recommend doing your research at a few places, not just here, but in the end, get your stuff from here. This is, most decidedly, for me and others who like no-fuss competence and basic quality.

I can't run out of good things to say about Boulter…read more First off, If you're the type that gets religious about plywood, this is a top holy site. The selection & value can't be topped, especially if you need cuts made. It's a service that should not be overlooked. The folks in that cutting room are talented, and have gotten me out of a jamb or two. It's also my first stop for hard and soft wood, having purchased Ash, Sapele, and Maple for several projects over the years. I'm not a cabinet maker or a finish carpenter, nor do I pretend to be, but they'll treat you great, and give you advice just the same over there. You only need to visit once to understand that it's the people that work there that bring you back, not just the wood. And like the person who told me, I get a little smile across my face when I tell someone else about them for the first time.

Uniquely large selection of plywood and hardwood in the Boston area. Pricey, but not as bad as I…read moreexpected.

I made an order yesterday for a job I'm doing, about 10 miles from the store. I paid $69 for a…read morescheduled delivery. Today I see that the delivery is "delayed." I called the store and they said it's "not a Lowe's delivery," it's a gig delivery, meaning that they put it out there and hope someone wants to pick it up and bring it to me. So, I paid $69 to...maybe get my delivery? And they can't tell me if or when that will happen. That is crappy customer service, and whether or not I get my order today, I will not be ordering from any Lowe's store again.

$5,100 Door Disaster - Lowe's & East Coast Millwork Should Be Ashamed…read more After six months of waiting, I finally received an exterior door I purchased through Lowe's -- and what arrived was unfinished, unpainted, and poorly installed by their subcontractor, East Coast Millwork. The door came from the vendor only primed, with raised, visible plugs all around the molding. It was installed anyway, and the workmanship was terrible: misaligned hardware, scuffed surfaces, sloppy caulking that fell out after one day of rain, and a screen door that doesn't close or seal properly. My home is now exposed to the weather heading into winter. To make matters worse, East Coast Millwork admitted before installation that the door was damaged, told me to inform Lowe's, and then lied afterward, denying it completely. Both companies have refused to take responsibility or provide a fix. I've spent $5,100 and six months waiting, and I'm left with an unfinished door that looks like a factory reject. The pictures speak for themselves -- customers deserve better than this.

Our contractor might suck, but this place doesn't! Jayden and Andy delivered all the lumber for our…read morecontractor and brought it all way up our infinite front steps and directly to the site. Very personable and nice guys. Thank you!

I needed to cut a key for my vehicle . Store staff was very professional and quick .. I would…read morehighly recommend ..

I'm a traveling nurse and my dad is visiting from out of town…read more I had a run in with a pole and my roommate and I don't have any tools on us to fix the light that popped out. We needed a specific sized torx screw driver, and the owner Alfred Lattanzi was nice enough to let us try out a few and fix our car that was parked right out front. We returned it after we used it and he didn't charge us a dime! After talking with him we found out he was a ward 6 councilman, and although I'm not going to be in Boston by the time re-election comes, I wanted to boast on what an upstanding guy he was and the great establishment he's running. Hard to find people like this now-a-days.

Although a smaller shop, these folks are the real deal. Extremely knowledgeable, friendly, and…read morefriendly. They even closed the shop for 5 minutes to help take my purchase out when my toddler needed my full attention. I'll definitely back soon - likely without the kiddo.

We had a huge project that involved an aged retaining wall that needed to be replaced. It also…read moreincluded a privacy fence that was later purchased at Home Depot. The professional team at Linden Masonry helped us with selection of retaining wall brick and supplies needed to complete the project. All our calls and requests were handled in record time and with ease. If we have another project that requires their selection, we will not hesitate to make additional purchases. They are polite, answer questions and helpful when you require specific information about your project. The finished project was beyond our expectations. It was completed May 2022.

This place has the nicest and most helpful workers. I needed to finish a job that a contractor left…read moreunfinished and these guys were so helpful in every way possible. Their prices are fair and they are all such hard workers. Highly suggest!

I recently ordered some roofing materials from Burnett & Moynihan and was very happy with the…read moreresults. Prices were good and Joe G. was very easy to work with and was always available to answer questions or deal with changes to order. I would highly reccomend Burnett & Moynihan for your Lumber/ Roof Materials needs. Eric M.

From the owner: Since 1932 Burnett & Moynihan Lumber has been providing the highest quality lumber building…read morematerials for contractors & builders throughout the Commonwealth of Massachusetts. We provide: Interior & Exterior Doors Complete House Frame Stock Stock