I hired Sir Grout to service two bathrooms. Initially, I was pleased--Fred was responsive, and the…read morework was completed in a timely manner. However, I am now experiencing an issue with one of the bathrooms, and despite multiple attempts to contact the company, I have not received any assistance. Based on this lack of follow-up and customer support, I cannot recommend their services.

Sir Grout of Branchburg, were a pleasure to work with. We needed to have tiling in the hallway,…read morekitchen and a small bathroom all cleaned and sealed. Fred, the sales rep, was extremely knowledgeable, prompt, polite and came in with a reasonable quote. Tom, arrived promptly the following morning and did a wonderfully thorough and efficient job. He gave us useful advice on maintenance and care of our floor. Our old tiles have been transformed.

Do not waster your money using this service. Do not clean the way they say they should. grout…read morelooks the same before and after.

Very disappointed with the service I received. Along with regrouting and recaulking my bathroom…read moretiles, they were all supposed to be steam cleaned. This did not happen. After many calls, I was told my salesman was on vacation. I called again and spoke to the salesman who told me he would talk to the boss. Never heard back from him and he never responded to my texts. Very unprofessional.

Great communication from start to finish. Got quote for the job very quickly. John took the time to…read moreexplain what they were going to do and how the process worked so there were no surprises. Good communication up to and including day of work. Then Allen did an amazing job with the actual project--cleaning and regrouting our bathroom floor and shower tile. Allen has tremendous attention to detail--took the time to talk with me about color matching the grout and gave me other tips to keep everything looking great after he was done. Bathroom looks brand new! If I ever need this service again I would definitively turn to this company.

Bob and Justin from The Groutsmith did a great job regrouting our shower, bathroom floors and…read moreentryway tile. We would definitely recommend this company!

Jack was fabulous! Most of our carpets are 30 years old and we have never steam cleaned them. We…read morecannot believe how great they look. I've posted a picture of my office. Try to imagine the carpet with coffee and other stains. Now it looks almost new (the picture makes it look splotchy but it is not). Reasonably priced and worth every penny and then some.

Jacky was absolutely amazing - extremely thorough and most importantly he did an amazing job on our…read morecarpets. I would recommend him without question because he was incredibly easy to work, his quotes were very reasonable, it was easy for us to schedule with him. It was a pleasure working with him!! Don't hesitate to call him!!! Check out our before and after photos

We read the 5 star reviews and were super excited for their help. These reviews are misleading. The…read moreteam simply walked out on the job with no proper explanation other than not feeling it. TLDR: this is a low integrity team. I flew across the country to support my dad as he was receiving medical attention. It took a lot of time and energy to be present for their help. Here's what happened. Chris and his colleague showed up late. Three minutes into our conversation, Chris asks about payment. It was disconcerting as the job had yet to start and the payment was already arranged. Nevertheless, Chris and his colleague start setting up and we start gently asking questions about their process. It was our first time experiencing their work and we wanted to learn more. In the middle of setting up, Chris went outside. When he came back inside, he shared that he spoke to his boss and that they will leave the job. They didn't think we were a fit. I was shocked and expressed frustration. He had already came by in the past and approved the job. I had traveled across the country to be there. I asked for an explanation as to why. I was blown away: he had no explanation to share other than repeating himself. At one point, as I tried to understand why, he expressed something along the lines of not feeling it. I asked to speak to his boss and he refused to share his/her name or his/her contact information. As I expressed my frustration, he started to ignore me, packing his tools, chiding me for being frustrated for him leaving the job. This is backed up by video footage, including an apology--right before leaving--from Chris for wasting my time. It seems that our basic questions triggered a fear for them of losing payment. Thus, they decided to abandon ship instead of showcasing integrity for respecting their commitment. Afterwards, I called their office, sharing the story with a manager named Jenn. She said they'd call right back. It's now more than 24 hours. No call back. I'm sorry to say, this is a low-integrity team. If you're willing to take that risk, buyer beware. They may respond to this review, trying to mischaracterize our frustration as a turn-off to them. I want to be clear: we were kind and courteous in welcoming them to our home. We simply needed help and were willing to pay. We lost time, energy, and money to accommodate them being there. They came and left with little compassion for us. This is the last group of contractors you want in your home.

This company is a big RIP OFF! I had Anthony Armato come out and give me 2 quotes ( he never gave…read moreme one in writing until after the job and I complained) which the one was for almost $3000.00 for the entire floor! I went with the lowe r quote for $500.00 which was just the area around my work island where the grout was the dirtiest. The young kid who showed up repaired several grout lines that had to be repaired but never put the grout color on. Prior to that he told me that I should have the rest of the floor cleaned to match which was another $300.00. So I paid almost $800.00 to have 9 grout lines repaired and my floor looked the same as when he came except now you can see the difference between the old grout and the few lines that are new. I complained that day and he gave me $50.00 off and after calling the company to no avail I contacted the BBB to file a complaint and Sir Grout never responded. This is THE WORST service company I'v ever dealt with! Small claims court is next.

We couldn't be happier with the work that Kamal done on our kitchen backsplash! Kamal was not only…read morehighly skilled and professional but also a true pleasure to work with from start to finish. He brought great attention to detail, worked efficiently, and left everything spotless. The final result is absolutely beautiful -- it completely transformed our kitchen. It's clear he takes great pride in their craft. We highly recommend them to anyone looking for top-quality tile work done with care and precision and affordable prices. The important thing is that he actually could come to install the tiles the same week. He finished all the job within one day. Thank you, Kamal!

From the owner: Professional Tile Installation in middlesex , NJ…read more We specialize in high-quality tile installation for bathrooms, kitchens, showers, and floors. With over 10 years of hands-on experience, we guarantee clean, precise, and long-lasting results. Whether it’s a full remodel or a simple backsplash, we treat every project with care and professionalism. We proudly serve middlesex and surrounding areas. Customer satisfaction is our top priority — check out our photo gallery Contact us today for a free estimate!

They performed color grout sealing and repair of our kitchen floor as well as our bathroom floor…read moreand wall tile of our shower. Ramon was our service tech. He was very courteous and did a great job. We are extremely happy with the way things turned out. The kitchen and the bathroom look great! I want to give Ramon a shout out because he was very helpful with the color selection for the grout sealing. He let us see exactly what the different colors would look like. Highly recommend Sir Grout!

Extremely poor workmanship and unprofessional service…read more I hired Sir Grout to fix 5-6 moving tiles and re-grout the floor. Before taking the contract, they sent their team to inspect the floor, assess the condition, and determine what work needed to be done. Based on that inspection, they recommended the work and provided a quote. I therefore expected the job to be done professionally and properly. Unfortunately, the experience was completely different. Their sales team is rude and dont lift calls after you give them contract. The work appeared rushed and taken shorcuts, and they did not seem willing to listen to feedback or address concerns during the process. Very next day, the new grout started cracking and coming out, and the tiles they supposedly repaired are already moving more then what they were. The floor now looks worse than it did before they started. The worst part was their response after I reported the problems. Management was not willing to come back and physically inspect the work or see the issues firsthand. Instead, they blamed the pre-existing condition of the subfloor and there all imagaination. If the subfloor was truly a concern, that should have been properly identified and communicated before accepting the job--especially since their team had specifically inspected the floor before providing the quote. Rather than taking the time to understand the problem and stand behind their work, they essentially dismissed my concerns without properly investigating the failure. My biggest concerns were the rushed workmanship, lack of responsiveness to customer feedback, and, most importantly, their refusal to come back and inspect the failed work. Based on my experience, I would not recommend Sir Grout. Always the high price does not translate into quality workmanship or professional customer service.