I accidentally bought a ring online from another shop and it was a complete impulse buy and didn't realize the ring wasn't adjustable or my size for that matter. I typically buy rings that are adjustable so that's what I was used to and didn't check the size before I bought it. I still really like the design so I decided to drop by this jewelry shop to resize it to my size. Came by around 5:30pm on a Friday, Jafar, opened the door for me using the buzzer while he also helped the other customer ahead of me. While the other customer was working on his stuff, Jafar came over to me to help me out. I showed him my ring and he brought out his ring sizes for me to test since I wasn't sure what exactly was my size since I'm used to adjustable ones. I went for a 5 since I didn't want to go too big or too loose, just enough to go over the middle and fit comfortably. He took my ring after we decided on the size but I didn't see where he put it, figured he had it organized somehow and then he quoted me $20 and told me it was going to be ready next day. I filled out a little form and he said he would text me as soon as it was ready. I waited all day the next day and was a little bummed I couldn't get it that next day but didn't worry too much. I figured I'd pick it up Sunday but didn't realize they were closed on Sundays. Still nothing Monday so I decided to text him around 1pm to see if I can pick up. First of all, he replied calling me Amanda and telling me I could pick up. I gave my name when I first texted so the typo was odd lol. Dropped by after work, same time around 5:30. He buzzed me in from his chair in the back, completely chilling and figured he had a slow day. I greeted him happily and gave him my receipt for him to find my order. I kid you not, he was digging through so many bins trying to find my ring. I was literally panicking like great, he lost my ring lol. He finally found it in a little baggy with the name "Kim" on it and someone else's number... how?!? He pulled out my ring and gave it to me to try on but dude, it literally still had the tag attached to it from when I purchased it meaning he didn't even touch it. I reminded him it was supposed to be sized down to a 5. He took the ring and admitted he completely forgot about it and to give him 10 minutes to adjust it. I was like okay lol. I waited and it took less than 10 minutes, thankfully. It had discoloration where he adjusted it, had a copper ish color to it but by that point I just wanted to leave. The ring fit just fine, still a tad loose but doable. Paid him the $20 and left. Honestly I was surprised he still charged me after that whole mess but I'll probably be finding a different jewelry shop next time I need my ring resized.. IG: @ammysalamii read more

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This mother fucker is rude. I was talking and he cut the tv on while I was still talking. No wonder you walk inside and it's empty

All I can say is SHAME ON HIM!!!!! Owner is a thief and a liar!!!!! My mother-in-law (who happens to have dementia and Alzheimer's) came in to his store with her caregiver to see if she could get a backing to an earring (not even a real gold earring) that she had lost. This thief sold her a backing for $50, yes $50- plus tax! the earrings are probably worth $5!!! So when I heard what she had done I IMMEDIATELY called the store and spoke to the owner- he told me to bring it back and he would give me her money back- he said and I quote: "i didn't want to sell it to her anyway- I sell gold for ((I can't remember the exact price) per ounce!!"So I brought it back, with the receipt and he had the nerve to tell me that this wasn't his and it wasn't even gold!!!!!!!!! Then why would stoop so low as to sell her this for $50? ‍‍ And that I had changed it- (I brought both earrings with both backings and he threw the other one back at me saying this isn't his either! of course not- that was the dollar backing from the other fake earring! So in reality he scammed and stole from her, taking advantage of a sweet elderly lady who was confused to begin with and sold her a plain old backing to an earring for $50 plus tax. SHAME ON HIM!!!!!!!! Hoping this review deters others from shopping or selling at his store. SHAME ON HIM!!!!! He really should be ashamed of himself! read more

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went in to fix broken bracelet said "its not my job" with food all over mouth and talking while eating. very poor service and bad attitude.

I came here to sell gold because the reviews online looked OK. I presented my chain and asked how much he would offer me for my chain or if it was worth anything he asked me if I wanted to sell it I told him potentially. He proceeded to scrape and ruin my chain, completely squishing a portion of it, making it disfigured, then telling me that he was not interested in my chain because it was Hollow. I couldn't believe what I just saw happened to my chain. He didn't even stop after I said hey! What are you doing!? I don't recommend this guy. He's a crook. He was not nice at all. I do not usually like writing reviews, but to save anybody from going here I had to give my opinion of this shop. 1 star read more

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I had my wife's grandmother's old wedding ring that had been cut into off of her after she passed. It was in two pieces, and I was hoping to turn it into a mother's ring for my wife, that would have been special for several reasons. I found Jafar, and not only was he incredibly helpful, the cost was really reasonable. When I had a slight alteration that had to be made to it, he did it quickly and didn't even charge me. I can't recommend him highly enough. read more

We love Jafar. My husband brought me a beautiful bracelet from Grove Jewelry that I absolutely love. It's dainty and a great add on to my collection. Jafar also replaced batteries in three of my husband's watches, helped with adjusting the size for one watch and fixed a broken necklace. Jafar is quick but efficient and everything you could need in a jeweler. Grove gets the job done! read more

Jafar the owner of this place ruined a family heirloom. Not only did he take my money but he pretended to fix a piece for me which was gold only to attach Brass to my necklace. I'm hurt by the unscrupulous manipulation that happened here. I would not recommend this jeweler. read more

Grove Jewelers - He attached a brass metal to my gold piece! . - Jewelry Near Me - Northridge, California

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I don't know how to do a 4.5* rating or I would. I needed a hole made in a charm to wear as a necklace and I needed a safety chain put on an expensive bracelet. Both were done within the promised time frame and Jafar knew exactly what I wanted done. I also need a bale put on a charm so I went back here and he won't do it unless I bring in the chain that I want to use so that he can put the right size bale on. I am very happy with his service and attitude. read more

Honest owner , fair price , trusted to leave your valuable for repair. We are using Jafar services for over 20 years in Valley and never got disappointed. read more

I came to replace a battery for my Cartier watch. They placed the wrong battery and damaged the watch. The watch stopped working and when I went back, they said there is something wrong with my watch and I should take it for repair. I went to a different store and they replaced the battery with the correct one and now the watch is working perfectly. I hope I can get my money back. read more

I stopped in for a second to ask about the repair services that's advertised on the front window. I have an urn necklace that needed extending. The owner at first seemed nice, however that quickly went from nice to almost condescending. read more

Update: My husband and I returned to the store to rectify the situation with the ring. It was confirmed the ring was real gold and the issues I had with the ring were explained to me. We were able to work out a solution with the owner and she ensured that I was well taken care of. She made sure I was satisfied with a suitable replacement and followed up with me throughout the whole process until I received it. I now have an even more beautiful replacement and I am very happy with the it! I appreciate her and her willingness to assist my husband and I!! read more

This jewelry store is one of the best jewelry store that I've known. The owner , Jef is really friendly and professional and he is a good at repairing my jewelry. He is very trustworthy and he knows what's he doing. He has very reasonable prices . I really recommend this jewelry store. I live far away from the jewelry store but trust me it's worth it for me to drive 35 minutes to go there . I find him 3 years ago and I am very happy with him . I really recommend this jewelry store. read more

Came in to have a ring sized. The proprietor wasn't wearing a mask and when I asked him if he had one (he said he did but never motioned towards one) and told him what I needed, he told me that he didn't have a ring sizer and maybe I should come back. A jeweler without a ring sizer?? read more

I really enjoyed their services and design. Their prices are really reasonable. Their costumer service is awesome and they are on time.

Amazing jeweler with 45 years experience! They have such beautiful jewelry in the shop and also are great for repairs. So happy I found this place!! read more

I popped into the store for the first time and purchased some silver - really nice stuff at a fair price and I was helped by a kind gentleman. I recommend! I hope to be a returning customer. read more

"I found this business on Yelp and don't regret it. Jae fixed the batteries for four of my watches and resized my ring on-site. I will definitely be coming here again." read more

I happen to stumble upon this jewelry store as I was heading to get my favorite milk tea nearby. There of my designer watches needed batteries, a gold earring needed to be repaired and 4 gold necklaces were tangled. I had them with me as I was hoping to find a jeweler open during Covid times. Jafar was GREAT, the prices were very fair, and it was done in a few hours although I came back the next day. He also sells jewelry there. read more

Great experience shopping here for a bracelet. The sales rep helped me find what I was looking for and I didn't feel pressured into buying anything. I did shop around and found the prices to be fair. I found my new favorite jewelry store! The location is great with lots of parking. read more

I went in to fix a necklace and was helped promptly. It took the jeweler about 20 minutes to fix my necklace- so quick. I would come back.

Amazing prices. Gentleman who helped me was such a generous and kind person. I bought a gift for my fiancé.'. I've given her lots of jewelry but this one I bought from "GROVE JEWLERS" made her smile. Thank you Grove Jewelers. For the service and Grovesl Jewler's . Definitely recommend to all my friends and family! Alexander Solo read more

My favorite jeweler in town! They are very friendly and helpful I always get my orders on time . Will always go there for all my jewelry sets . read more

narsccistic behavior not professional at all.. i am not allowed to asked a question he will get mad or irritated..not good to run a business

Amazing jeweler with a GREAT selection. All my favorite pieces are from here!! They're super friendly and well priced as well. :)

Really love the jewelry here! I've never left disappointed. Great customer service. Definently a place I trust and will continue coming back too. Thank you! read more

I will recommend Grove Jewelry for everyone who wants to buy and sell jewelry. They were so honest and caring I purchased a neckless that I was told at the mall that it cost $4200 and I bought it from Grove Jewelers for $1250. I will do more business with Grove Jewelry. read more

When I was really little my mom bought me an opal necklace. I rarely wore it until recently and the opal came loose. I took it to J and he fixed it so quickly for me. I was almost in tears worried that this necklace that means so much to me was broken and he took good care of me. He also cleaned it up and I couldn't believe how pretty it was after! It was like new! He also helped me out engraving a present for a family friend of mine. Can't praise him enough!! read more

What a beautiful shop! I went in to have a 14k gold charm custom made and Jafar had it ready the same day! The quality is unbeatable and the service impeccable. Jafar also custom cut all the necklaces so they lay just right. If you're looking for quality jewelry and amazing service go see Jafar, he's me new bestie ..... all the pieces in the picture come from Jafar at Grove Jewelers read more

Grove Jewelers - Jewelry Near Me - Northridge, California

Amazing store! The jewelry is beautiful and the owners are very helpful! Love coming here to shop!!!

Hi. I went into the store looking for a gift for my mom. The owner went above and beyond to help me locate a beautiful piece. The prices are reasonable and great selection. Highly recommended!! read more

They're very professional and willing to help and explain any questions we had. My husband and I had to get a new wedding ring and the prices are reasonable and so much more beautiful jewelry there for everyday and special occasions! Would recommend and go there for future gifts for my self and loved ones. read more

This jeweler is a master of repair and is a nice man to work with. I highly recommend him for new jewelry as well as repairs. Fair prices and fast work! I hope he never leaves Northridge! read more

The man here was super friendly, I walked in to get my ring sized and it was ready in 30 minutes! AMAZING, and the price was very reasonable. Great customer service, 100% will go back here. read more

I went in to get a quote for repairing my watch and found the service to be exceptionally helpful. Also, they have an extensive inventory of jewelry I found a beautiful pair of earrings for my wife at a great price. read more

Grove jewelers was amazing, he ordered it fast, was super helpful and knowledgeable. Showed me the perfect chain and was very fun doing business with. read more

This is the best jewelry store ever!! The Northridge location has the best customer service, cleanest store and always eye catching and beautiful items. Special shout out to Nataly and Raphi for excellent customer service read more

This is great place for engraving! I wanted to buy an engraved bracelet for my cousin's bat mitzvah and first went to things remembered in the mall. They wanted to charge me over a $100 for a cheap silver bracelet with just her name. My friend recommended that I come here, and I'm so glad I did! Jae hooked me up, and I was able to get a beautiful gold engraved bracelet that my cousin loved! Highly recommend. read more