From start to finish everything was amazing. The staff here is great, I primarily worked with Steve…read morebut anyone I came in contact with here were very nice and comforting during a difficult time of losing a loved one. The staff listens to exactly what you want, and does not try to push you to purchase extra services. I definitely recommend this funeral home to anyone you would not regret it.

Leo & Sons gave me the info to get an honor guard at my parent's burial, even though I made all the…read morearrangements for the service myself. (My parents had passed away awhile back and I had the urn with their remains shipped from California, so no need for a funeral director). They even called afterwards to make sure everything went ok--I really appreciated that!

There are not enough words to express our gratitude to Adam and the entire staff at Alvah Halloran…read more& Son Funeral Home. During one of the most emotional and difficult times of our lives following the sudden passing of our mom, we were treated with the utmost respect, compassion, and kindness. Adam handled every detail with exceptional care and professionalism, guiding us through the process with genuine concern for our family. We feel incredibly blessed to have been referred to him. He truly went above and beyond every step of the way. One of the most touching moments was a surprise Adam arranged for our family. Knowing that our mom devoted 53 years of her life to nursing, he coordinated with the Nurses Honor Guard of Monroe County to provide a Nightingale Tribute in her honor. It was one of the most meaningful and beautiful tributes we could have imagined. We are deeply grateful to Adam and his staff for making us feel like family during such a difficult time. If you are looking for dignity, compassion, and extraordinary service for your loved one, I wholeheartedly recommend Adam and the team at Alvah Halloran & Son Funeral Home.

I would give Adam and his staff 20 stars if I could. Our family cannot say enough wonderful things…read moreabout Alvah Halloran & Son Funeral Home. During one of the most difficult times in our lives, they treated us with genuine compassion, kindness, and respect. Every detail was handled with professionalism and care, allowing us to focus on honoring my Mom instead of worrying about arrangements. They accommodated every need we had and added their own thoughtful touches, including patriotic table décor and Buffalo Bills napkins that made the service feel deeply personal and celebrated the things my Mom loved. Additionally, Adam contacted the Nurses Honor Guard of Monroe County to come and offer a heartfelt tribute to my Mom, who spent her entire career as a labor and delivery nurse. It was such a wonderful and amazing surprise that made her funeral truly special and unique. We are deeply grateful for the outstanding care and support we received from everyone at Alvah Halloran & Son Funeral Home. Their compassion, professionalism, and attention to every detail made an incredibly difficult time much easier for our family. We were so grateful to be able to handle everything for the service including refreshments and flowers while meeting Adam. I highly recommend them to anyone looking for dignified, personalized, and truly exceptional funeral services.

Have been here a few times for calling hours. I do appreciate the separate enter exit driveways …read more. very easy to access as traffic gets busy. Staff is polite and professional, always a door greeter to help direct flow. They are very caring making sure there's water, mints and tissues in an arms reach.

This place was recommended to my mother by hospice care in Rochester. My stepfather passed away,…read moremy mother called them. While right away they did speak to her over the phone they left her under the impression that service could be right away and at the local facility which my mother called. When we arrived to speak to a consultant she said my stepfather was at one of their other facilities and there's no way they could move him, she also said that they cannot hold his service until the following week - more than a week after he died. The consultant did try to move some things around to move up the very simple service requested. My stepfather a simple man with no religious beliefs requested a very simple burial, the consultant my mother spoke with said the funeral director would say some words at the burial site, however when we arrived he simply offered some "time". I felt the entire thing was very impersonal and cold. This is why I personally am highly against chain funeral homes. A family owned place would have been far more accommodating & sincere.

I like to visit Mount Hope Cemetery at least once a year. It's quiet beauty and landscapes makes…read morefor a great location to take a walk and enjoy the surroundings. There is lot to observe including grave sites of well known Rochester residents such as Susan B. Anthony and Frederick Douglass. The cemetery is well maintained and has historical significance throughout its grounds. Free tours are available from May-October with specific details available on the official website. A must visit historical location in Rochester.

Very impressive historic cemetery. Respectfully walked through many areas, eventually finding the…read moregrave of Frederick Douglass and family to pay our respects to a great man.

I recently lost my mother to a long illness. So by the time she transitioned, I was in a daze,…read moreexhausted and depressed. From the moment I first contacted DM Williams funeral home, I was treated like I was the only customer. From the professional answering staff to the entire funeral service staff, everyone was always on point and helpful. The services were very reasonable. The absolute best part was when my father saw his wife of over 50 years, ready to go on to glory. It simply took his breath away and a huge smile washed over his face with relief. He immediately thanked them for making his wife look like she was sound asleep. After months of being in hospitals, rest homes and ambulances, my mom was tired and looked so uncomfortable all the time. I don't know how they did it other than truly using"magic" but she looked like an angel! At the wake and funeral, everyone was extremely pleased with her appearance. The casket was perfect also. We had to ship my mom out of state for her final resting place. When the receiving funeral home observed my mother 3 days after the initial funeral, the owner asked who had done the work. I told them and they insisted I relay the message that they had done a very good job.The owner is a third generation funeral home director with over 30 yrs in the business. So that was an awesome compliment! I have since thanked DM Williams on behalf of my family for all that they have done. I highly recommend this funeral home to anyone who wants the best for their loved one.

We had a truly wonderful experience with this cremation service during an incredibly difficult…read moretime. From the very first phone call, their team, especially Michael, was compassionate, respectful, and attentive to every detail including notifying the state and social services. They guided us through each step with patience and kindness, making a process that felt overwhelming much easier to navigate. For example, the small detail of turning of the video monitor prior to moving my mom's remains was incredibly thoughtful. Everything was handled with professionalism and dignity, and it was clear they genuinely care about the families they serve. Their communication was excellent, and they honored all of our wishes without any pressure. We are deeply grateful for their support and would highly recommend this service to anyone in need of caring, respectful end-of-life arrangements. Their transparent pricing was much appreciate when trying to budget end-of-life services. Michael was truly our MVP!

James R. Gray and his son, handled my father's recent burial at Mt. Hope Cemetery. They arranged…read moreeverything for it, including his Air Force Honor Guard. We are very grateful for how they handled everything for us. I give them my highest recommendation.

My experience with Matt at Rochester Cremation was simple and pleasant at a difficult time. I made…read moreout the form on their website before coming in for an appointment. All of our questions were answered and only a few signatures were needed.

To be honest here, I initially left a pretty scathing review for this company. I had, what I…read moreconsidered, a less than satisfactory experience as far as phone customer service. However, after the review I found out that a call center was responsible for my issues. The owner of the company reached out to me and made sure I was taken care of and apologized for the issue. He truly knows what customer service is about and loves his business and what he does. With any business, small mistakes can happen, but in the end it's all about how much you care. This company cares.