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    Rochester Cremation

    5.0 (2 reviews)
    Open • Open 24 hours

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    4 years ago

    Helpful 2
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    8 years ago

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    Miller Funeral And Cremation Services

    Miller Funeral And Cremation Services

    (5 reviews)

    So normally I only post about fun things or food stuff, but today it's more about the other side of…read morelife, the down side...Recently my father in law passed away and we were in need of funeral services and since my father in law was from the west side we chose the Miller funeral home to help us with dads funeral plans...Now this being said I have known all of the staff at the funeral home due to my occupation and thus I was already aware of their professionalism and dedication to helping those in need...Joe Martin a funeral director I have again known for years took care of the entire process, from beginning to the end flawlessly...It's at times like this when you need these folks, the unsung heroes and the folks on the front lines during the pandemic...I hope you don't need the services of the Miller FH or any other's soon, but if you do or if you would like to make pre-arrangements (I strongly suggest you should) contact the Miller funeral services and relax in the knowing that all will be handled with professionalism and care...

    We were initially hoping to use this company again with our family, however our experience this…read moretime around was beyond foul and should be known. 1- multiple employees with horrible attitude and were extremely rude towards my family, one of which was actively (and visibly!) dying during their visit to try and plan her end of life 2- employee expressing her own religious beliefs and lectured my family on her own religion because it differed from theirs 3- the same employee rudely expressing their religious beliefs while dismissing my family's, also dressed unprofessionally & had dirty hands / fingernails. My family did not bring this up to other employees but this was still odd 4- when bringing the attitude info to an employee, my family was only met with more attitude 5- my family left a review already, but your reply was disingenuous and disappointing. Don't even want to know which employees were acting so disrespectfully? How much do you REALLY care about the HEINOUS service my family had and how your business operates? Truly a disgusting experience, should not still be in business. If you care about your family, and if you care about how your grieving process looks / feels, DO NOT GO HERE. This experience, and now your reply, is beyond despicable to do to anyone let alone people who are grieving and/or dying. Thanks for making my dying mother's end of life even worse than it already was, full of stank attitude and disrespect from multiple people at your company in her final days. Visibly and actively DYING in front of you, and yet, multiple of you use this as a chance to be disrespectful and to shove your religious agenda onto people who're already dealing with enough with a family member on hospice care. I am confident you all will have the lives you deserve. Don't even bother replying if you're just gonna try and pull the same fallacy you tried on my other family member.

    Rochester Cremation - cremationservices - Updated September 2026

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