4 years and counting. I cannot say enough good things about this place…read more We have speech and OT for my daughter. And over the years she's seen different therapists, I have to say they are all amazing.

Their office staff is the worst I've ever dealt with! They will not return phone calls. I've left…read morevoicemails and talked to my kid's providers, explaining that I don't understand something and need help from the office/administrative staff. And instead of picking up the phone to resolve the matter their office resends the generic text message they've already sent. If I didn't understand the text the first time, why would resending it help? And when I kept pushing they tried to resolve the issue via text instead of calling me, as I had requested. Not everyone wants to communicate sensitive information via text message! When they finally called me the matter was resolved within the same day, after months of ineffective asynchronous messages. Similar problems with their accounting staff. Again, can't get ahold of anyone on the phone. I was told that they don't bill insurance but they could give me the forms to do it myself. After months of trying to get what I needed I gave up. I had a kid in crisis and that's where my focus needed to be. Not in trying to chase members of their staff down. Years later they called me because of a problem with one of my payments to them (so their phone does work!) and while on the phone I mentioned that I never got what I needed. From then on I received an automated bill delivered to my email. But why now? Because I was furious? It feels so gross to have to get mad to get stuff done, blech! I would never ever return here. The office staff is rigid, rude, and disorganized, if they're even present at all. Our provider was great, but I'd rather find a provider with a competent administrative staff.

So grateful for these visiting angels. They are awesome. The care they gave my Dad was wonderful…read moreand the kind and professional advice helped us so much.

We have had Sanctuary Health visiting my husband for quite a while. We have been very pleased with…read morethe nurses visiting my husband. To name a few Brittany, Eliza, Louis and more. Their care and compassion was a joy to see. We did change to a different hospice mainly because we did not realize they also do hospice. I can wholeheartedly recommend them.

Our caregiver is amazing with our son and he looks forward to her visits. She has been…read morewonderfully communicative at all times and I can see she tries hard to meet all her clients needs so I am happy to work with her when another parent has an emergency - I don't know how she juggles it all but I still always feel like a priority. The staff is also very easy to reach and a pleasure to work with, and they often check up on me if I haven't reached out in a while. It is easy to get extra help, when necessary, and the timesheet process could not be easier. With so many other aspects of my son's OT needs being laborious to traverse and taking up so much of my time with administration, I truly appreciate that this is literally the most hassle-free service with an incalculable benefit to me, my son, and the rest of the family.

Having this company for your family member. Its kind of risky. Reason when you cancel the hours…read more For doctors appointment. They will not longer willing to help and give you hours to work. When the caregiver will call in sick or have family emergency. They will go but when you ask for hours to be covered. They are not willing to help. When ever you call them. No once will be helping you. Policy get change you will not be told. So if you having this company in the beginning they will be helpful after they will get the survey dont. As soon the the survey is dont. No one will help you with anything. If you have your love once with this company just a favor think twice. But the caregiver is very nice helpful. According to the patient. But the company PHS is pathetic when helping on the unused hours. If you have any questions feel free to ask i will definitely reply. I wish I could write everyone's name. That you can seen when you call PHS. How people will treat you. Everyone speak different stuff. Very poor service

Amazing facility Dad spent 6 weeks for rehab and we agreed…read morethat was an excellent choice Valentina Koga was extremely personable and addressed our every request with patience and professionalism Nurses were beyond reproach Ancillary staff was very supportive PT, OT,and ST staff were very competent and attentive Social worker, Amy made the discharge home a breeze Menu was diverse. Good place to treat your loved ones We were very lucky to find this facility and very pleased how Dad was treated

Sent an inquiry via their website on July 11th explaining our need for assistance with our Mom, who…read morewe'd just brought home from the hospital and we're having some challenges we needed professional help with. Hadn't heard anything back by the 18th, so I called their office and spoke with someone (Michelle?) who asked someone else if they'd gotten an inquiry on the 10th...sounded very disorganized. After a minute of no one responding, she took my number, repeated it back to me and said give her a few minutes so she could look at records and she personally would call me back. It's now 24 hours later and still no return call. I don't understand how a company can tout such great care and service on their website, yet can't even engage a client in desperate need of their services?

Qura is a crummy,  inconsiderate & rude company who has RN nurse(s), Jenni, who do not wear masks…read more(I am elderly, in poor health and frail), do not honor Medicare benefits, told me to buy my own supplies (from Amazon!), said my pressure ulcer bandage needs to be changed twice a week but they would only do it once a week and would train my caregiver how to change the bandage for the other day. My medicare benefits are for 35 hours a week and two visits a week would not even put a chink in those hours. When I asked Jenni for the phone number and company name (I was diverted to this company because my provider was overbooked), which she did not supply. In fact she didn't even say1 she was from another company and I found this out when I called Kaiser to complain about her and they had no idea who she was and had to research it.  She must be embarrassed to be working for a schlucky company with low standards. I would not recommend them to my worst enemy! Beware and run for the hills!

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.

On July 24th of this year, my husband and I were admitted after ICU and a bad pickup truck…read moreaccident. Everyone here is so nice and accomodating! We had physical and occupational therapy monday through friday. We got to share a room since we're husband and wife, so that was perfect!

If you or a very loved one need in home health or physical therapy then Eden Home Health is the…read more-lace to use. This is the best support team I could ever dream of and truly you feel like family. The knowledge of their team is top notch. The physical therapist Dave and occupational therapist Adam are outstanding. They always go above and beyond when several issues came about with my recovery from 3 back surgeries with Kaiser, one of which left me paralyzed from torso down to toes. After being with this wonderful team for a few months they tell me - wow I saw you on my first day and had no idea how I was going to help and today they look at me and say what a long way you have come. I didn't hesitate to say that's because of Eden. Don't hesitate to ask for them they are truly a blessed and compassionate company. Thank you to Donald and Jayme you have an amazing team / family. Tammy Y

People were nice. It's clean and organized. I only went four times and two of those times I was…read moretold to go to the gym and someone would come help me. Not the case. I left after waiting awhile the first time. The last time waited again. Decided to try on my own which was a mistake. Waited for help and finally went to see if I could find someone only I wasn't able to find anybody there at all. The place appeared to be completely empty.I am glad they didn't lock me in.This kind of creeped me out and made me feel that I obviously wasn't worth being remembered.

I have had the good fortune to be referred to Cameron Park Physical Therapy...wow, an amazing staff…read moreto include Carrie at the front desk. Amazing skills that have served myself and the community. Thanks Steve for your superlative work ethic and providing the best staff anywhere. Thanks to you I'm able continue my activities!