It is now 2:00am, and I am still awake thanks to Northern Roots "security system"…read more I live in the neighborhood behind them. Several months ago they installed a new security system to deter break ins. It is motion sensored, and I'm assuming gets set off constantly by the stray cats in this area. When it first started it scared the hell out of me and my kids. We thought it was police with a megaphone on our street. Then we thought it was maybe someone driving by with a megaphone trying to play a prank. We couldn't figure out where it was coming from. After checking in with neighbors, we figured out it was coming from Northern Roots and was also becoming a huge nuisance to all of our neighbors. I went by the business and let them know what was happening. The employees argued with me for a bit about it before agreeing to let the manager know and also informed me they wouldn't do anything about it. I asked them if they would at least have the volume turned down. I was informed "that's not how it works." Months later now all through the night and weekends it goes off constantly. "YOU ARE TRESPASSING! PLEASE LEAVE THE AREA. THIS AREA IS UNDER VIDEO SURVEILLANCE AND YOU HAVE BEEN RECORDED!" Constantly. Since earlier this evening and still continuing it has been going off every 1-3 minutes. I called the non emergency line and made a noise complaint an hour ago, but I doubt they can do anything until the business is open again. It's keeping me awake. I have to take kids to school early in the morning. Roman has to work early. I am losing my mind. So I'm going to leave reviews everywhere I can since Northern Roots doesn't seem to care about how big of a nuisance they are to their own community. Please keep this in mind next time you are choosing a hydroponic store. I will happily remove my reviews when they get a different security system. (In the time it took me to write this post, I documented how many times it went off...it has gone off TWELVE times)

Awesome locally owned store, John is an amazing person that can help you with all your growing…read moreneeds. These guys know what they are talking about and are happy to answer any questions that may arise. Thanks for all your Help Northern Roots!! You have a lifelong customer!!

I live up the street from this store so I come here quite a bit for my gardening needs. From the…read moreminute you walk in, someone offers you their help and if you you need advice they're very knowledgeable. I ended up getting some fiskars, a drip irrigation timer and some trays for my starts.

Knowledge in products is definitely key when running a business, especially a hydro store in when…read moreyou are dealing with sometimes not so forgiving plants. If you DON'T want a mom & pop shop feel go here because this store is straight corporate. Customer service is just a skim across, shoving products in your face and encouraging to buy un necessary stuff. Besides this recent experience, I've called in the past to see if they had certain products and by the time I go in, a couple hours away driving distance, other representatives have not a clue if they even carry it. Come on get it together, this makes the gardening world feel like Walmart. Bleh.

I love what it's become, but I'm still confused. I've been three times and it's okay- it's…read moreconfusing where to order or sit at first because you kind of just figure it out in your own. They only had one of the three options available when we ordered and my fiance wasn't able to eat it. Maybe it's just growing pains but I feel like they jumped the gun and opened way too soon- much sooner that they were ready for. It felt like they were all just winging it. Terry much everyone was side eyeing each other because no one knew what to do Cute but it's sort of like... bring your own coffee or lunch and walk the small garden. Cute though. I'll give them that.

I love this place. So green and calming! I got some beignets and hung out in the shade among the…read moreplants and flowers. It's an oasis. I plan to come back in the evening sometime so I can sit by the creek with a beer.

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

I came in a bought a pallet of bricks last night and was told they would be ready for pick up by…read more7am the next day. I came in at 9 the next day and the items had not been pulled so I had to leave and come back later. I came back 2 hours later and still had to wait over an hour for them to load my pallet of bricks. The left hand does not know what the right hand is doing at this store. Absolutely terrible customer service and lack of knowing what is going on at their job. I wish we could go back when Home Depot and Lowe's hired people who knew what they were doing.

I've been buying from Vic for years... well over 50 visits to his place. All good... but Recently…read moreI started having bad experiences. 1) went in for decomposed granite. Didn't pay attention to what actually went into trailer. Trusted the quality of what I was getting. Get home only to find out it's full of rocks. Rocks big enough to make it unusable to fit in between crevices of stepping stones. I had to return it.. which was something I've never done. Vic took it back, helped me unload it and was apologetic. Vic personally told me he "owed me one". 2) a month later I purchased 2 yards of concrete mix from Vic... was pouring concrete that day and found myself short about 1/16 to 1/8 yard. I went back to Vic.. kindly showed him photos of how I was a quarter wheelbarrow short.. and politely reminded him how I had to return the decomposed granite a month back due to all the rock that got scooped in with it. I thought Vic would Comp me such a small amount of concrete mix.. I was asking for 1/8 yard.. which at $38 per yard the math works out to be $4.75 of mix.. Vic proceeded to overcharge me at $6 .. I'm not upset over the price.. it's the principle of him "owing me one". I will start going to axner excavating even though it's 3 times the distance from my house. Vic lost a customer based on his apparent "word".

If you are in the Redding area and looking for good service and quality landscaping materials for…read moreyour next project give Kelly and Vic a call. They have really great products, but our favorites are there organic soil mix and mushroom compost. The organic soil grows really great vegetables and Vic is very particular about not getting pesticide and chemical ridden material for his soils like most places in this area. Every three or four years if you add mushroom compost to the surface of your garden it will continue growing and producing in abundance. We found the mushroom compost to be very good or fruit trees as well. Put it around the base of your peach and nectarine trees to stave off leaf curl and produce sweet juicy fruit. Thanks Guys!

It was time to send another arrangement to a dear friend in the area for her 80+ birthday. I used…read moreanother florist last year that didn't disappoint but thought I'd try Floranthropist. They didn't disappoint. I phoned the order on Monday and they came through with a beauty. My friend was thrilled and commented on the balance of the flowers. No obvious side or front. Beautiful from all angles. The delivery fee was very reasonable too. I didn't set any perimeters, just make it beautiful and they did. Thank you for a job well done and my friend was thrilled. I'll hit you up again next year!

Absolutely stunning floral arrangement! I ordered for my wife and they are gorgeous! It was very…read moreeasy to order and they delivered it when expected and in great condition! Flowers are pricey no matter where you get the from, but the service and quality here will definitely have me back for more!

Great place to go for all your hydro needs. The staff is very friendly and knowledgeable. Selection…read moreof products are pretty good and the prices are comparable. They have some hydro systems set up in the store as demos. They always remember me when I come in and are honest with their advice so I don't buy something I don't need. Keep up the great work HH.

I just noticed the new review and checked the dates and photos. This business just moved to their…read morenew location a few months ago, and I've been there. It's got cement floors and isn't very attractive inside (no carpeting, few windows, etc.). This could account for some of the messiness. But I found the staff helpful and knowledgable, as per the first review by Brooke. After I got past my first uncomfortability (I'm an older lady now, and feel a little out of place around younger service staff anymore), I was able to get good advice and was able to do some comparison shopping -- I've researched my materials ahead of time, and know what the wholesalers would sell to the public for, and the prices are fair. I didn't notice that the customers or staff were dirty, although the young'un at the counter appeared to be trying to grow a beard. As a customer, i'd like y'all to know that I'm a stable, middle class older woman, and I shower daily, wash my hands regularly and cover my mouth when I sneeze. I participate in several community volunteer activities with children, local churches and schools, I work, pay taxes and donate regularly to good causes, and I don't smoke marijuana or take any drug stronger than asprin (although I'll occasionally have a glass of wine or on occasional mixed drink with my girlfriends). I'm just letting you know this because I'm probably not the 'worst element' around ~ hahaha. When I was there, the other customers were mostly in my age and income range (by appearance). Meanwhile, if you don't know what you want before you go, it could be really confusing, since they have a huge selection and it's not real obvious what everything is for. So get someone to help you -- they'll be able to give you suggestions and answer your questions.

What a lovely woman who works there. She was so nice, so patient with me and extremely…read moreaccommodating. And the flowers? Just beautiful! I called the shop to get help with their online ordering process, in fact, I called the shop a few times regarding my order and they were really nice about it every time. I had just had a stressful experience with another florist in the bay area and being that I'm in Southern California and unable see the arrangement before it goes out, I was a little nervous about ordering. I wish I could remember her name but she was so nice and even though she had some of what I wanted in the arrangement, she was honest and helpful by suggesting that instead of doing the arrangement that day, which she could have easily done and Im sure it would have been lovely, that we send the arrangement out the following day after she receives her morning delivery so that the flowers would be "hydrated & fresh". I really appreciated that and since I wasn't in a hurry, I agreed. The flowers were delivered mid day and they were so pretty. My Dad immediately called me and sent pictures, he thought they were so beautiful and he even commented on the lovely vase. I was expecting a standard clear vase but they put the arrangement in a lovely gold trimmed one that complimented the beautiful arrangement. She also was able to fit my somewhat long message onto the card very nicely. This arrangement was so important to me because it was for my Dad who has just lost his little brother and I, my uncle, unexpectedly and tragically. The beautiful white roses with white lillies that will open up and bloom so beautifully is a wonderful and touching homage to my beloved Uncle and West Side Florist did an incredible job of being able to capture my feelings and be the messenger of my deepest sympathies and love for both my uncle and my dad.

Thank you Westside Florist for a beautiful bouquet of tulips delivered to my sister. I tried for 5…read moredays to send tulips through Teleflora. They kept telling me every day the tulips would be delivered the next day, then an email saying they would be delivered the next day. I finally canceled. Found Westside Florist, called them at 08:30 before they opened. Then answered, took my order and had it delivered by 1 pm. My sister was so surprised and thrilled. They are absolutely gorgeous. Thank you Westside. You're my go to in Redding.