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    Grubb James E DVM

    5.0 (3 reviews)

    Services - Grubb James E DVM

    Pet physical or wellness exam

    Pet vaccinations

    Grubb James E DVM Veterinarians Photos

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    TLC Animal Hospital

    TLC Animal Hospital

    (143 reviews)

    I generally don't pay attention to bills and paperwork, but especially here whatever it cost I pay…read more- I spare nothing for my dog. I'm sure all the vets are great, but I have been using Dr. Browning and trust her as much as my own doctors. She's brilliant very authentic won't get on the ground and kiss your dog like some other vets, but I'll trade that for her expertise. All the amazing staff knows my dog - they've been there for years- Chevy is 15 I go every three months for check ups and he has quite the following as always so well-behaved. A Staffordshire terrier/pitbull ambassador for bully breeds who in the world at restaurants stores is so well-behaved and it's always the little dogs barking at him. He loves shopping, always at the mall especially in summer heat- Adopt dont shop.

    I'm very disappointed with the new doctor, Dr. Del Sorbo, who replaced our lovely Dr. Ali. I think…read morethis may be the last time we go to TLC. We've been with them for almost 5 years, since we had Dr. Doolie and Dr. Ali. Both of them were very kind, friendly, and attentive. Every time we brought our cats in, we were able to meet and speak with the doctor--even during regular visits--which showed how much they cared. Yesterday , we were told that we would have to pay extra if we wanted to see the new doctor, since it was "just a vaccine" visit for my cat. That really surprised me. It's not about the money--we're always willing to do whatever is needed for our cats--but it made me feel like the doctor doesn't truly care. When it comes to your pets, it's normal to want to see and talk to the doctor, especially with someone new. This has never happened before, so it feels like it's all about business now. P.S. The staff are always kind and lovely--we still appreciate them--but we're just too disappointed to come back.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (60 reviews)

    I just experienced the worst customer service experience in history! My husband was the account…read moreholder for our two dogs' wellness plans. When he passed away a few months ago, I notified the office, and they asked me to bring a death certificate so they could transfer the account into my name. I did that and thought it was all good. Today, I received an email that the account was overdue. I called the main customer service number, and I explained the situation, and he charged my credit card as I had put that on file when I thought the account was transferred into my name. Then I was transferred to another person who made sure I could log in to my account, as it was still under my husband's email. She told me that it is not possible to change the account over to a new person (me) and that I had to cancel and open a new plan. The third person I was transferred to was the worst customer service person I have ever encountered. He told me that the contract was no longer valid as the account holder had passed. When I asked him, while they were still charging my husband on his credit card and taking payment from me, even though the contract holder had passed and the contract was no longer valid, he accused me of fraud and trying to access a dead person's account and hung up on me. The man was just so rude, and I still can't believe that just happened.

    My cat died a year ago and they are still charging me insurance, whatever you do DO NOT sign up…read morewith their pet insurance, it is a reoccurring scam and they will not let ypu out of the pet insurance if your animal dies under their care, a bunch of pigs working there. Just an update, I have tried to solve this but instead they are sending 500 in pet insurance payments this year to collections, I have the letter, no heart or soul, just pigs wanting to get their money

    Grubb James E DVM - vet - Updated June 2026

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