Harshil is an amazing service advisor and went, what I feel was, way above his duties to fight with my warranty company. While they refused the engine replacement upon replacement and test drive they discovered another issue that they fought tirelessly with the warranty company for coverage on that issue. You all have superb customer service and while I still had to pay $14k out of pocket, no fault of yours, I have recommended your dealership to multiple friends and family. I can't appreciate the Grubbs dealership and the customer service I received from Harshil enough. He was incredibly communicative and kept me apprised daily, even when he didn't have any new information to offer. Thanks again for all your help during this stressful and expensive process. When I'm ready to purchase my next vehicle Grubbs will be the first dealership I visit. read more

From the beginning of scheduling my car maintenance appointment to picking it up after the service was smooth and all the staff were courteous . Elvin, my service representative is so polite and very thorough with his paperwork.The gentleman who took my car and brought my car back was also cheerful and kind. Bayleigh ,who organized an Uber driver for me was so thoughtful and very efficient. I still got to visit with Toby,my sales person who asked if I had any questions and how I was liking my car. I appreciate Grubbs Volvo staff. read more

I stopped by on Saturday to look at a Lexus IS500. The first young man we encountered was pleasant and helpful but he was busy assisting someone else. I went inside and eventually spoke to Tommie. After some small talk, he stated that he wouldn't even show me the car without verifying that I could trade my vehicle in for it and asked me to come back on a day that I had to work. I didn't realize that I needed to be in a suit and tie to test drive a vehicle at a Volvo dealer. I will more than likely forget all about this car, but I will always remember how I was treated at this dealer. I was however treated with respect when I bought my Lexus from Grubbs Infiniti. We left this dealer and went to the Porsche dealer in Plano who had an IS500 same year, but a higher trim. They were busy but they were happy to take the time out of their day to show me the vehicle and allow me to test drive it. I know where I will be spending my money. read more

Staff excellent - courteous, timely, clear explanations, great follow through, friendly Dealership hits you up for several small charges - $250 to download car update (should be free in my opinion); charges 3% for credit cards... that means they're making money of off me just paying my bill. I will look elsewhere for service... read more

Zafar was incredibly helpful and kind. He took the time to explain everything in detail, and his knowledge really showed throughout the entire process. I appreciated how honest and transparent he was about the steps involved and the fees--no surprises, just straightforward guidance. His professionalism and patience made the experience smooth and stress‑free. Highly recommend working with him. read more

Harshly is a stellar service advisor. He ensured i would receive coupons moving forward by double checking my email in their system. i've been here countless times and no one has ever done that. he is interested to save me money read more

Excellent service and strong communication. Very clean and easy drive in and drop process. They can give you a ride or sometimes have loaners. read more

Good place to get your Volvo fixed. Though prices for service might be a bit high, that is appropriate for the type of car you're bringing in. Zafar, my service agent was really helpful in meeting my needs and service desires. read more

Zafar was very pleasant. He kept me informed of my car's progress in the service department.

I recently had the great experience of stopping by Grubbs Volvo in Grapevine to look at a certified pre-owned vehicle to replace my wife's Mercedes E350. Zander Ramey, our sales associate, was friendly and made the entire process quick and painless! He was down to earth and we felt no pressure to make the purchase. We ended up buying the S60 and just love the vehicle. In fact, I am now looking to trade in my Tesla for the Volvo EX30 electric SUV! I did not know anything about Volvo prior to stopping by Grubbs but now I really love them. Do yourself a favor and call Zander! Thanks again for all of your help! Stephen Oakley read more

If you're shopping for a Volvo, go to Grubbs Volvo. Matt Pluta made the entire experience easy and enjoyable--he really knows his stuff and is great to work with. His team was attentive the whole way through, and Angela in F&I kept everything smooth and straightforward. Big thanks to the whole Grubbs team! My wife is thrilled with her birthday gift. read more

Wonderful experience! Very professional from our salesman James who was great to AJ in finance that was so helpful in helping us make the final decision on the warranty. Just overall perfect. Couldn't recommend more read more

Great showroom, great service center, love the amenities, love the shuttle service. The service guys are very helpful and take care of everything for you. read more

Do not make the mistake of your LIFE going to this dealership, whether it be service or to purchase... DON'T DO IT! They're so awful, dealing with this dealer made me wanna smash my head against a brick wall. They do NOT LISTEN! read more

Spectacular service! We had a 50k mile service and brakes. We received a loaner car and were taken care of right away. Extremely friendly team at Grubbs and left with a perfect, safe car for our daughter to continue to drive! Thank you Grubbs Volvo Team! read more

I have a Polestar. I love the car, but it has had multiple issues. I have not even leased it for a year, and it has been in the shop for a total of 9-10 weeks. Polestar has reimbursed me for one month of lease. We I leased the car, I ask ' any problems with this car'. No ma'am. None. Multiple issues. So many that Polestar comes and gets my car and 'sometimes' brings me a loaner. My car has been broken for 2.5 weeks. I cannot charge at home. Now fixed, but what has really irritated me this time is the car has no charge on it. Brought to me with less than 20% charge. Or for gas guys, less than 50 miles. Can't wait to see if they tested it or just put in part and brought it home. I will never buy another vehicle from Grubbs read more

This has been by far the worst experience of my life, dealing with a car dealership. First of all this has been going on for almost two months now I live in Ohio and wanted to buy a Certified Volvo truck and turn in my lease vehicle 2023 S90. I should've known from the name grubbs that they would be grimy!! I was taking a chance buying a car from out of state didn't think they would send me a car that smelled like smoke had illegal tint on it, had a crack in the front frame and tried to blame it on me, and instead of the truck being Certified, they charged me for a bunch of warranties! I gave them $4,120 down payment and it's been a month and they have not returned my money. They never put the lease still in the paperwork so it was like I have two vehicles I bought. I call them every day and I'm not getting an answer on when I'm gonna get my money back and when the other vehicle will be removed from Volvo. Do not do business across the states with this company!!!! read more

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Horrible. The most mid-managed business I've ever communicated with. They texted me all morning asking me to come look at the car. They confirmed it would be ready. I drove 105 minutes & the car was not upfront. I was then told it was sold yesterday. So we left & drive all the way home; only to get a message from "Ken" asking if we can move our appointment time back!!?!? Our appointment was 12:15. Confirmed SEVEN times!!! The car was sold the previous day. This store is horribly mismanaged. No one talks to each other, they don't care. Don't trust what they tell you on the phone. Don't trust the texts~ "Olivia" is a bot. I made it crystal clear that after driving that far; I needed it to be ready. They confirmed it would be waiting for us. Unreal. I don't know how they sell any cars at all. This is an authentic review; zero exaggeration. Total disrespect. read more

awesome service will let my friends and family know! They were quick they live up to there name!

Great customer service highly recommend. Helped me throughout the whole process. Thank you.

Great team to work with. Attentive, professional, done right. Loaner is gold. Thanks!

I had a great experience with the service department at Grubbs Volvo. Their team was extremely transparent and knowledgeable when explaining the recommended maintenance for my vehicle. I especially appreciated the video walkthrough they provided, which clearly showed and justified the repairs that were needed which made the whole process feel honest and informative read more

Safar was my service advisor and he always maintains a professional demeanor. He explains all the details of service for my Volvo. Communication is excellent and ongoing and I am happy to know that he is always ready to assist me. Great service from Grubbs grapevine on January 23rd, 2026. Thanks Pamela Keys. read more

Great experience, really was attentive to my car needs and was funny. Couldn't ask for a better experience.

i recently took my SC 60 in for service and to have the ac checked because it randomly stops working. I was shocked at the 1000 dollar price tag for fluid changes. They were cavalier about the cost stating that it's the price of having a luxury automobile. Meanwhile, my ac has stopped again. Too bad they didn't find what was wrong with the AC during the 1000 dollar oil change. The determination given was that I just wasn't using the right settings. Need a new car? Don't go here! They are unapologetically condescending.. read more

DO NOT BUY A CAR FROM THIS DEALERSHIP! I ignored the bad reviews because they had a car I really wanted. 36K. 3 years old. 50ish thousand miles.. what SEEMED like mint condition. Forced the pay a "luxury fee" for car washes and oil changes KNOWING we lived 2 hours from all of their dealerships.. but the KICKER.. their 167 point inspection. 2 weeks after buying this "like new" "one owner" super "inspected" vehicle.. my husband, me, and our 2 - 12 year olds were 5 hours from home when our air conditioner just stopped blowing cold air. Ever sat in an SUV in 100 degree temps in Texas? Yeah it sucks. THIS HAPPENED WHEN I HAD NOT EVEN MADE MY FIRST PAYMENT OR RECIEVED MY PLATES! So when Monday rolls around- we take it to a local and very respected car repair shop only to find out that metal was spread out through the ENTIRE A/C system and their was dye present! What does mean? It means prior knowledge of A/C problems. And even better.. DIRTY AIR FILTER & DIRTY BREAK FLUID. But it was inspected on a 167 point system right? So we contact our salesman, leave multiple messages for the G.M and service department.. we get left on READ.. ignored.. finally a call back from the GM who says "oh the AC is not a part of the inspection" to which we say "but the brake fluid and air filters are right? Because they are FILTHY" So which is it? It was super inspected and just not the A/C? Or the inspection wasn't done at Or how bout they knew about the A/C problems and covered it up.. or how bout this car was never inspected at all and sold to us on false pretenses that it was in "like new" condition" and had NO mechanical issues and was inspected on 167 point inspection. One quick Look into the A/C system would reveal that someone attempted to cover up a leak! One quick freon check would reveal IT WAS LOW! So here it is Friday.. we waited the majority of this week to "see what we can do" AND NO ONE HAS REACHED BACK OUT. Guess how much the repairs cost? $6500!!! We fully intend to seek damages from being sold a car under false pretenses and I truly hope that every potential customer reads this review and runs the other way! Save your money! You never know which car on that lot will drain your bank account and don't think for 1 second this dealership will MAKE IT RIGHT! And they know my husband is a combat veteran.. WAY TO TAKE CARE OF THE PEOPLE THAT FIGHT FOR YOUR FREEDOM! Disgusting!! read more

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Live in Grapevine and so convenient to go to Grubbs Volvo for service. Ask for Zafar, he's fantastic!

I went to this dealership to see a porsche Panamera that they had listed online as a Panamera 4 which would indicate all wheel drive. They provided a carfax report to support this. They also said that the car had been thoroughly checked and serviced. I noticed that the 4 designation was missing on the car and the salesman stated that it was deleted as an option. After a few weeks and several phone calls I decided purchase the car but believing that it was a 4 model and not the base rear wheel drive only model. After purchasing the car I drove it home only to find a coolant leak. I contacted the salesman on the next business day only to be told that the car was still under factory warranty. I went to a local Porsche dealer and when they entered the car into their system it came up as a base model rear wheel drive only. After contacting Grubbs with this Information they originally said that it was their problem. Their answer to making this right for me was a small refund. And I mean small considering that this was a 100k purchase! Lesson learned was to get a pre purchase inspection and dont trust carfax provided by this dealer. I did get a corrected carfax but I don't believe the dealer did a thorough check of the vehicle prior to selling it. I contacted the BBB in hopes of a resolution but Grubbs Volvo is showing no real interest in doing so. read more

Grubbs Volvo Cars Grapevine - Window sticker showing that it's not 4 but a base rear wheel drive. - Car Dealers Near Me - Grapevine, Texas

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Great experience with the service department. I highly recommend Grubbs for service and purchasing a Volvo.

Prices are good. Service department not so much. Long hold times, try to upsell or sell unnecessary services. Sincere salespeople. That never seem to have the units they advertise read more

The service was amazing! My service advisor was extremely communicative throughout the entire process

The service department was able to get me in on the same day to get my tire inspected. Appreciated them not pushing the additional services recommended since I was tight on time. Always appreciate the prompt attention read more

Nathan was very responsive, honest, and kind. he was patient as I made decisions on which repairs I chose to do. I appreciate him!

It was great and Zafar was polite and friendly as so was everyone else. They make you feel like you are apart of the Grubbs team and that is a good thing. read more

Harshil was our service advisor he was very professional and kept us informed on our vehicle from start to finish. Overall experience at Volvo was great and we would recommend their service. read more

Outstanding! Highly recommend! I purchased a CPO Volvo from out of state and Toby, Ryan and the rest of the team provided phenomenal customer service. The communication was great, guiding me through the exploration and final purchase of the vehicle. Toby and sales mgr Ryan provided me all the details, videos and answered questions promptly. Buying a car can be a stressful purchase, but these guys are awesome, always making me feel at ease with no sales pressure tactics. Total class acts! My father owned a car dealership and you could say I grew up in one- so it's always amazing to find a great dealer that you don't feel is taking you for a ride, especially as a single business woman. However, these guys are exceptional in every way! A vehicle is one of the biggest purchases you're going to make and having the right people in the transaction makes for a much better experience. Many thanks to Toby, Ryan and AJ for making this purchase top notch- you're the best! Can't wait to drive my dream car when it arrives to FL this week! read more

This is the 2nd vehicle I have purchased from the Grubbs family! Jake had the car I wanted ready to test drive when I arrived. He stayed in constant contact with me for any questions I had. Angela and Rance 100% made my car choice and financial situation easy to maintain because they were going to MAKE the deal happen! I couldn't be more pleased with all the exceptional service and communication I received throughout the entire process. I spent less than 2 hours getting into my new car and I couldn't be happier. Thanks You to the Grubbs family read more

Great service, competitive pricing. Service advisor was polite and straightforward with the cost and the final price was spot on. Used 15% off coupon to save additional Very pleased, them again. read more

I had nothing but a great experience here, Mo the sales man was transparent and honest from beginning to end, it literally made this the best ever experience I've had in a dealership. I'd recommend Mo Hasan to anyone looking for a great experience and a honest salesman. I also was helped by Rance when dealing with the financing and he also was outstanding, I was informed about everything in details and left me without questions. I'd definitely be coming back and recommending Grubbs Volvo in the future. read more

Grubbs Volvo Cars Grapevine - Car Dealers Near Me - Grapevine, Texas

The service tech attempted to up sell me. My car had less than 5,000 miles on it but was due for an oil change. The tech was new and just following instructions. I left with only a oil change read more