We reached out to Jeff and were meet with positivity and prompt responses. He quickly found us a…read morepolicy that met our needs after other insurances companies had started to make things difficult and complicated. I would highly recommend to anyone looking for professional and quick service.

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Darci helped me secure private health insurance for my husband who was leaving his company's group…read moreplan. She was an absolute joy to work with. No forms to fill out - she did everything at her end. Process was seamless. Thank you Darci!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

James has been our insurance agent for the past 13 years and I'm still shocked at how responsive…read moreand organized he is. When I ask for a quote, he always responds promptly and lays out the options clearly in an email, then follows up to make sure we get covered in a timely manner. My wife and I have gone back and forth between working for others and working for ourselves. When we work for ourselves, we know that James will always get us covered for the best price possible. I've referred at least a dozen friends and family to James. At family/friend gatherings, when the conversation gets really enthralling and we start going deep on health insurance, we always talk about how great James is to work with.

Great at selling, but MIA when need to do a medical re-evaluation…read more Great at selling, but MIA when need to do a medical re-evaluation.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

I felt welcomed & comfortable with this company. I left feeling informed & taken care of…read more Charles Ambeau took the time to open the conversation up about the impacts of life insurance & laid out all the options for me to decide. There was no pressure, there was no selling point; it was an informative meeting with an honest person talking to me instead of at me. My scheduling needs were met very quickly & easily, I walked away feeling like I finally understood why people say you should have life insurance. The benefits they offer are great! I recommend talking to Charles Ambeau; he was clear, thorough, patient & relatable. Too many times in these situations you feel like you are being sold, I appreciate business like this where the focus is on information/options not quotas.

Like the rest of these yelp reviewers, I got a call to come in for an interview, and waited half an…read morehour later to be seen...upon seeing the casually dressed, yet super successful hiring manager, I stood wondering why I was wearing a suit and tie...yet he was pretty direct and honest about the job and the company. I could definitely tell he was a salesman because I felt compelled to jump on the job, though held back to see what other job offers there were available, since it would be totally commission-based... Upon leaving, I saw a couple other interviewees waiting, and knew that their interviews probably got pushed back too...hrm.

RL Wells has been taking great care of my family for years. Derek has been super great, and a…read morepleasure to work with sometimes complex situations and always gets us the best insurance at the best price! I highly recommend RL Wells, they are the best!

After going back and forth with Derek, for over a month, about the different Supplemental plans and…read moreeach plan options and coverage, I was told that I was not qualifies for a supplemental plan since I was on Medi-Cal. What a waste of time for both of us. I let him know from day one, when he asked me on the type of insurance I was on! Also, I found communicating with him was slow and difficult and he was not motivated enough to get me signed up with Kaiser. He never followed up or contacted me after he found out that I was on Medi-cal. I ended up contacting Kaiser and signing up myself.

We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

Hola, mi experiencia con Family First life, ha sido excelente, su equipo se trabajo son muy amables…read morey ofrecen un excelente servicio.

From the owner: At Family First Life, we have a wide diversity of agents to fit our customers backgrounds to fill…read moremore conformable, We Specialize on Life Insurance, Final Expenses, Annuities, and Mortgage Protection. Our mission at Family First Life is to make the families we protect and the families of our agents our number one priority. Trust and loyalty is not given it is earned, and all of us at Family First will give everything we have to earn it with our clients and our agents. We work with multiple top A+ rated carriers to be able to provide our customers with the best policy at the best price.