Jeff Azzarello is the person you want to work with if you want professional, knowledgeable and…read moredependable Agent for your insurance needs. Not only his pricing is by far the best, he is efficient and faster than lightning speed. Thank you Jeff!

Used to be amazing but ever since my first experience back in 2020 I've had to actively reach out…read moreto them to remind them that my renewals were coming up and asking them to shop rates. For my 2023 policies, my homeowners insurance carrier stopped offering policies in CA, and I was forced to switch over to another provider. I made the switch through Stone Creek but they never notified my mortgage lender of my new policy / carrier, so the lender thought I didn't have a policy and charged me for one of theirs. It took 6 months before I noticed and had to work with them to get a refund. My renewals for 2024 are actually coming up in less than 2 weeks and I have yet to receive any updates despite multiple attempted reach outs to my account manager (Robin). Ironically, I've been trying to get in contact with her for over a week (called and left a voicemail, left messages with two different receptionists) and it was only after I posted this review that I received an email from her. I shopped quotes with the same carriers directly, and am getting lower quoted rates, so at this point between the total radio silence and the higher cost of doing business with Stone Creek, I'm uncertain what SCIA's value add is. Ultimately, I ended up switching over to Jeff Wong out of Bencia and ended up saving $600 / year on my homeowners insurance alone with same carrier (Mercury). I swapped my Umbrella policy over as well, but kept my auto insurance as is as the carrier (Oregon Mutual) was still the best option.

I have worked with Jorge (insurance broker) for the past 15 plus years both for my car and home…read moreinsurance, and I couldn't be more impressed. From start to finish the process was seamless. All my questions were addressed quickly. Most importantly the service was friendly, knowledgeable, and incredibly efficient. They took the time to understand my needs, explained all my options clearly and genuinely focused on finding the best coverage for my situation. What really stood out was their attention to detail and genuine care for my family. They made the entire process stress-free, handled all the paperwork, and ensured I felt confident in my choices. It's rare to find this level of professionalism and customer service these days. Jorge even reaches out periodically to make sure our family coverage is still maintained and no changes need to be made to our policies. Very informative with all the recent changes in the industry. I highly recommend Jorge to anyone looking for reliable and personalized insurance support. Absolutely five stars! Thanks to their guidance, I ended up with excellent coverage maintained for over 15 years now.

Been with this agency for over 10yrs for my cars and home insurance needs got good rates and…read morecoverage easy to renew and make adjustments. Just sold my old house and he even delivered and champagne to congrats for new purchase. Even with the difficulties of today's home insurance got it covered no problem. Thank you Andy!

I didn't even know you could have someone help you make health insurance decisions, much less for…read morefree. So a couple of years ago I set out to buy insurance, spent tons of time searching through the fine print and ended up being denied and then, after reapplying, with a super expensive policy. Then a friend recommended I work with Keith Vaisnor, a health insurance agent. Keith is the best! He has helped me and my friends (independent contractors with varying health histories) figure out the best approach to health insurance for our specific situations. For me, that meant changing from a very expensive plan to a less expensive one with a health care saving program. For another friend, it meant sticking with her existing plan (i.e. no business for him). He gives very good advice and doesn't try to sell unecessarily. Note: Do NOT be afraid of his website, which made me think of some faceless bot that would get all my info and sell it out. It's actually a pretty useful tool to learn about the different policies.

I was on my company's COBRA plan and needed to cut the cost of insurance while I looked for a job…read more I entered my information into the website and Keith gave me a call to discuss options. He's a super nice guy and was patient and thorough in helping me understand and ultimately choose the option that was best for me. He also was great about following up when there appeared to be a delay in my getting coverage. The whole process was quick and easy, and I ended up saving 50% on my insurance compared to COBRA. Thanks Keith!

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

The customer service (eg the person who I spoke on the phone / who claimed to be the owner) is…read moreHORRIBLE - incredibly RUDE, has no manners, doesn't listen but would talk over you, and doesn't listen to your requests at all, etc. The most ironic thing is they're in service business. So use your judgment wisely. Don't fall for their trick which is to get you in the door and then treat customers horribly

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

Jerry, Carlos and the team are a great help to my real estate brokerage and investment business…read more Excellent service and timely product placement elevates Barbary Insurance above the competition. They give me VIP treatment. Give them a call or email. All the best in 2021! Redmond Realty

I'd had recently discovered that my monthly insurance payments had gone up significantly (somewhere…read morenorth of $50 per month). when i called safeco about it, their reasoning and only reasoning (confirmed through a loooong process) had been that my premium had gone up based on my location. whatever - not a reasonable explanation for me.  whoever i'd spoken to offered a simple solution: to shop around and find a new policy under the goosehead umbrella. they told me that someone would reach out to me soon and i just left it at that because it's annoying to deal with insurance stuff. somehow i was luckily paired up with kyle. he made things easy and very convenient. he went out of his way to communicate with me according to my schedule and methods (switching back and forth between phone calls and email). i was able to switch over to a better price in less than a weeks time without having to do much. he was very attentive and made things go as easy as possible while keeping in mind the things that i want. i also really appreciate the fact that he didn't try to push anything on me.

We recently just purchased a home and we wanted to get homeowners insurance. When we talked to Kyle…read morehe gave us the idea to bundle our cars and our homeowners insurance. He saved us some serious money. Kyle was quick, efficient, and diligent. He walked us through all of our options and gave honest recommendations. I will never use "brand name insurance" again. If you are interested in getting insurance look no further. Kyle is the guy.

Upon the retirement of our longtime State Farm Insurance agent we recently began working with Mark…read moreHoogs at State Farm in Moraga. We had our first meeting with Mark and he spent over 2 hours reviewing our current insurance policies. We found Mark to very knowledgeable regarding the current state of insurance in the California market. He identified some changes to our policies that resulted in savings on our premium. He gave detailed information followed by recommendations for our consideration regarding our liability policy. We highly recommend Mark Hoogs of State Farm in Moraga California.

Mark Hoogs State Farm Insurance Agent provides excellent, top-shelf customer service. The team in…read moreit's entirety are all home run swingers, filled with professionalism, courtesy, and fast response. My mom owns an auto policy and homeowner's policy with them for many years with zero issues from our end. I remember a few years back, we were really unlucky and on two separate occasions, automobiles were parking and ran into our house, TWICE! Talk about unlucky! However, one quick phone call and a few operational transactions and our homeowner's policy covered all the repair damages. Highly recommend with my utmost respectful regards!

Donna always does whatever she can to make sure that you have the best possible insurance plan to…read moremeet your needs. I recently rear ended a car and although I did not do any damage to the other car, my insurance went up by $1,000 for the year. Donna looked into other plans for me and found a plan that was the same cost as my original car insurance which saved me $1,000! The nice thing about choosing her for your insurance is she can compare multiple carriers to find the best rates for what you need. She will be hands on and make sure you are taken care of along the way! I would highly recommend Donna to anyone looking for insurance or looking for a better plan!

Donna is a community supporter of our local YPN association and I was happy to have met her. She…read morestreamlined the insurance process and made it crystal clear when she spoke at one of our events. She is a solid listener, something important in insurance (sometimes people really don't know what products they need!) I'm happy to have Donna in my arsenal as a real estate agent.