This company is amazing! I would give it ten stars!! Kim is beyond kind, patient and helpful…read more They really bend over backwards to accommodate you. Workmanship was superb! Technicians are friendly and patient!

I was a customer for over 20 years with this company. When I first started using this company, the…read moreowner Steve was very nice and professional. I wish I could say that now. They are not able to keep up with changing technology, equipment, monitoring. More than this, the office manager Kim, is unwilling to help make any of your issues better. Her bad attitude and unprofessional "I don't care and it is not my problem" attitude will never work in Central Florida, we have worked too hard to waste our money. I am saddened by this company! There are plenty of alarm and monitoring companies that do keep up with the changing technology and do so with a smile and good attitude. Don't choose this one!

Internet is spotty at best. when it's working it's great but in 2 months we were without internet a…read moretotal of 10 days, not consecutively. customer service is poor! You can't reach someone for assistance, when you can reach someone there's always an "outage". but the outage doesn't affect the neighbor next door. Their TV service is cool, but is Way less reliable than the internet service they provide.

This location has great customer service! The gentleman at the counter was able to take care of all…read moreour different security needs. He was very polite and welcoming. Pricing is very resolve too!

Bought some car rails and they were missing the key. Went to the store on Griffin Lake Rd and asked…read moreif they could help. He tried numerous keys and then I showed him what the key looks like. He had one on the rack and was able to score it enough in the lock to get it to work. Had I not had the picture of the key he said it could have taken 3 hours. He charged me $42, with 2 keys and I thought it was a little high since I helped with the key type but went with it. Anyhow, happy to be able to use the rails.

I have 30 yrs of law enforcement experience. I took months to research my equipment and picked Tri…read moreCounty Alarm buy from and install it. I highly recommend them.

Competent, knowledgeable and courteous. Reasonably priced installation. Great company to work with.read more

I contacted First Florida Security because I was interested in purchasing a 24/7 continuous…read morerecording exterior camera system. From the initial walk-through assessment to installation and follow up, I was impressed with Eve and Todd's knowledge of surveillance systems and monitoring strategies, as well as the top notch job they did in setting up a security system tailored to my specific needs. Another big plus was their pricing. After comparing it to several other companies I found it to be very competitive and reasonable. Overall, I'm very satisfied with this company.

Jose was fantastic. Delivered exactly what we asked for, value was great, and he and crew were…read morereliable. We had a custom WiFi system installed, as well has two home-audio system and speakers. Jose made recommendations for all products which are all working out well. Highly recommend.

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

Ron was punctual, professional and efficient. Actually came out twice as the TV was scratched and…read moreI had to reorder. Highly recommend!

They installed cameras on my house. Very professional. Prompt and quick…read more Not much else to say. I would use again