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    GT Pools

    3.0 (4 reviews)
    Closed 7:00 am - 7:00 pm

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    7 years ago

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    12 years ago

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    7 years ago

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    Glen T.

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    iPools Service & Repairs

    iPools Service & Repairs

    4.9
    (39 reviews)

    We are beyond thrilled with our pool remodel by iPools. From start to finish and now with weekly…read moreservice added, we have found Ivan and his team to be very professional, communicative (he even sends us quick videos of any items that need attending to), and highly skilled. Ivan is passionate about his business, takes pride in and stands by his work, and values our business and the investment we made in our pool. I really enjoyed collaborating with Ivan on our project as we discussed usability, functionality and practicality. We added 2 benches, reduced the depth of the deep end and opted for a radiant (glass beads and abalone shells) finish pebble. It's gorgeous! Our prior remodel done 10 years ago was by one of the local businesses who might stop by from time to time during construction but never would communicate directly. If there was an issue, it was too much trouble to bother asking for a resolution. It was the exact opposite of this experience with iPools. Ivan went above and beyond during all phases of the remodel--most notably when he made sure the slope of our existing pool was corrected during the shotcrete stage. That wasn't a request that we would have even known to make. Additionally, Ivan has a great working relationship with the construction crews involved in building a pool. This makes such a difference as, again, the dynamic was so different this time around being a much more pleasant and respectful environment for all involved. I'm very grateful to have had this positive experience as I truthfully dreaded the construction phase. It's quite nice to have an ongoing business relationship as I know once the original pump or heater goes out, that Ivan will get it handled asap. There's never been an upsell of any equipment that we don't need or want. It's like we have a pool consultant now as part of our pool service. Our pool is the focal point of our yard and deserved this major upgrade!!

    Ivan and iPools have been helping us with our pool since we bought our new house. Being first time…read morepool owners we knew absolutely nothing about pool maintenance. It didn't help that we didn't move in for months after we closed on the house for renovation, so the pool turned a radioactive green during that time. IPools cleaned it up and have been maintaining it since. Ivan was also nice enough to personally walk us through the basics of pool maintenance and equipment. We just had them replace all the aging equipment (pump, filter, heater, controller) and everything's been working great. Our kids love it!

    Jimmy's Pool service

    Jimmy's Pool service

    4.7
    (47 reviews)

    Timely response to request for service quote. Services were clearly laid out in the proposal. Once…read morewe agreed, the technician arrived the following day. Thorough inspection and recommendations for an older pool.

    Do not use! My pool ended up looking pretty bad after a couple days of use…read more I used Jimmy's Pool service 2x a week for about a year . Christian was great. Him and I had a good working relationship. I can't say the same about my new tech as he doesn't speak english and the new manager won't facilitate a way for us to communicate. It was just discovered that my conditioner was at zero, so chlorine wasn't sticking around. Compound that issue with some other ones, such as rain, and it's a recipe for a perfect storm. I'm generally pretty laid back, but I expect good communication. What happened next is what let me know I was ready to move on. Things go wrong. It happens and I'm usually very understanding, but the new owner/manager refused to give me a phone call so we can remedy the situation. She then sends me a wall of text. I ask her to call me again and she sends me an even bigger wall of text. I felt like I was in a fight with my highschool girlfriend. The kicker is that she is blatantly incompetent. It wouldn't even be that bad, but she is also incredibly unreasonable. I know she has a lot going on in life right now as other reviewers have mentioned, but not taking ownership of a problem, trying to gatekeep communication, and treating customers this way is obviously not the right way to run a business.

    GT Pools - poolservice - Updated June 2026

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