1. Guaranteed Auto Sales

    1. Guaranteed Auto Sales

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    Johnston, RI

    Guaranteed Auto Sales

    3.4 (5 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

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    Shannon Motors

    Shannon Motors

    (54 reviews)

    I have been a loyal customer for the last 6 years, always making payments on time and recommending…read moreShannon Motors to friends and family. I have gotten my last 2 cars from here and had little to no issues (I understand the cars are used) but since financing my last car from them ONLY 3.5 months ago, it has a cracked cylinder head and I am being told the engine needs to be totally replaced. When I called Shannon, I was told they could not do anything for me considering it was over the 30 day warranty. There is no way this issue occurred from me considering I've only driven a few thousand miles on it and got it at the end of January 2026. I was told that the bank gave me an extended warranty that had total coverage if anything were to go wrong in the first 24 months/24,000 miles (whichever came first). I am now being told that it's not covered by the extended warranty. I am now stuck making monthly payments on an unsafe car that Shannon has sold me. Garages are telling me the repair will cost anywhere from $3,000-$7,000. Beware when getting a car from here. They have lost my business and any good word of mouth I would have passed along for them.

    by far one of the worst dealerships I have ever dealt with 100% professional scammers please do ya…read moreself a favor and stay away from this if u don't wanna get a 2011 Camry le with over 150,000 miles on it and end up paying over 25,000 dollars but the best part is u still won't Own the vehicle lol worse dealership ever but I believe there a GOD and a place for people like this who prey on hard working Americans ‍ let's not get started with the finance manager she is one of the most rudest and unprofessional persons I have ever met and how she has her job still is beyond crazy with all the complaints against her shows you how much they care about there customers especially dumb ones like me who got stuck paying over 25,00 thousand dollars for 2011 Camry le with 150,000 miles on the dash just for them to tell u I'm sorry but u do not own the car it was a lease but if u want to own it just pay us a couple more thousand on top of the 25 grand u already paid ‍ mind u I've been paying this car for over 40 months already without missing not one payment of $550.00 each month Please save ya self's and stay as far away from this dealership and save u this terrible headache im going through

    Shannon Motors Providence

    Shannon Motors Providence

    (10 reviews)

    Resevoir

    From the moment I heard "You're up Tim!"to my phone call with Jason explaining auto payments my…read moreexperience with Shannon Motors was on point and positive. During a time in our world where anger and frustration seem to be the norm, I was greeted with eye contact and a smile at Shannon Motors . Tim ( my SalesGuy ) was knowledgeable and efficient and super helpful. I never felt less than or embarrassed that I didn't have an impeccable credit score. I didn't get the car I "picked out" but I got the car i was supposed to have. I can definitely say that buying a car at Shannon Motors erased all of those preconceived fears of pushy salespeople and elevated pricing. I didn't have to go to the DMV and all of the paperwork was handled "in house". In two weeks I was called to come in and get my plates, they were put on before I drove off the lot in my new to me car! If you want personal, professional , individualized service when looking for and buying your next vehicle I highly recommend Shannon Motors!!! THANK YOU SHANNON MOTORS!!!!

    Worst experience ever. i was leasing from them never late for 3 years. Decided to buy the car out…read moreI'm a week behind on payment. They threatened to repossess my car guy was a total jerk his name is Jason hides behind a desk all day. I owe less than 700 dollars out of a 15,000 dollar car. I get when you are leasing it's a weekly payment but when you finance a car it's monthl. I would not recommend going here if you have bad credit there is plenty of other buy here pay here places. Oh yes almost forgot if you still do decide to lease a car from here and decide to buy out. They have to inspect the car and will find anything to get more money out of you. When I got my car inspected by them I had to replace the bumper guard. I replaced it myself when I took it out the guard practically crumbl in my hands. But it was inspected right before I got it 3 years ago. There is no way it was in that condition in 3 years. So basically they just slap a sticker on when you lease the car then do a detailed inspection when you want to buy out to get you for more money. I know people will still buy from here probably disregard my review people are morons what can I say except I will never return to this place when I need a car again

    Johnston Auto Sales

    Johnston Auto Sales

    (5 reviews)

    I'd like to make an update about this wonderful establishment. I purchased a vehicle here. Two…read moremonths later I went back to see if they can help me out with a couple of minor repairs. Bear in mind I was past the standard 30 day warranty, and the 90 day warranty did not cover the issues needing repair, These guys were very very helpful! They had the issues addressed and at a price that was not only affordable but actually saved me some dollars when compared to quotes from a couple of repair shops. Again Steve really helped me out and went the extra mile! By far, this is the best place anyone can go to for a used vehicle and all my needs in the future will be sought here first!

    Overall, it wasn't a bad experience, but I'd say the truck I looked at was a little worse for wear…read more The sales experience was low/no pressure and Steve was very helpful in letting us look at and drive the vehicle. Once again, I always advocate people run their tests and inspections on used vehicles prior to purchase. Do research, crawl under the vehicle, poke things that need to be poked, checks fluids, use your OBDII tool. I looked under a ~50k mile truck that was $14995. Upon looking under the truck with a light and a screw driver, I found some issues that were impossible to ignore. I brought them to the owners attention and offered a price that was more fair given market and condition of the truck. He did consider it, but mentioned if he did that price, it would be as is and they would just sticker it and I'd be responsible moving forward. If I did go with the sticker price they had, they would fix some of the issues. I wasn't comfortable with that answer or the price, especially given some of the safety concerns that might be associated, so I did walk away. This is not to say that there are not quality vehicles, but I would urge people to not blindly go off of drive tests alone. If you're not comfortable checking yourself, ask for a pre purchase inspection to make sure you're not going to inherit a headache. Facts: 1. 50k mile truck for 2011 2. No car fax, I had to purchase the report on my own. Was told it was only normal wear and tear a one owner truck. Bed was dented, but had a new one on site to replace it with 3. Inspected the vehicle myself, was met with comments about poking around the bottom of the truck 4. Found the back of rotors bad rot 5. The driveshaft and rear diff was pretty rusted and was soft to the poke 6. Bed rails had rot and were soft 7. Rockers had rotted holes 8. Frame had partial spray to cover rust, but the uncovered rust areas had more than flaky rust apparent 9. Negotiated price only if I waved the repairs and they would sticker the truck. Advertised price would include some of the repairs 10. The vincheck/carfax had no data other than no reported accidents. Couldn't find any other pieces of information on the vehicle. No other information was provided onsite when I asked.

    Guaranteed Auto Sales - usedcardealers - Updated July 2026

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