While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

We used Benchmark Wildlife to remove a racoon in our attic. Reid was so proffesional, with every…read moreupdate. He did more then we expected, he was very detailed in the findings and we felt assured that we will not have any more issues. He didn't try to up sell us or add on expensive items. The quote covered everything, webcams, multiple visits and future proofing the house. You will not regret having Reid inspect your property.

Just bought a house with my husband and had Reid make sure it was pest free. He was great and the…read morepeace of mind that our new house is protected from pests is wonderful!

Bryan was great! professional, explained everything to me that he was there to do and during wrap…read moreup gave me all the info I needed for next steps. He was quick too! Great work. All of yalls guys so far have been very good!

UPDATE: After posting my original review, Critter Stop reached out to me to apologize for the…read moreissues and acknowledged there was no excuse for what happened. They did make things right by sending someone out later in the week and offering a discount for the inconveniences, and I did appreciate them doing that to make up for the delays and frustration.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.

Wildlife X Team sealed off pest entry points and mitigated critters and restored our attic. They…read moredid a phenomenal job, and we have had no re-entry issues since they wrapped up their exclusion work. They answered our questions and were responsive to our concerns, huge. We are very grateful for all they did to help us. Highly recommend, many thanks.

STAY AWAY! Charged me $1,311 with no results, then quoted me $21,000 more to "really" fix the…read moreissue. I finally got it fixed by another vendor for less than $300. Wildlife X Team was an absolute nightmare--unresponsive, ineffective, unprofessional, and completely lacking in accountability. I initially paid them to handle a rat problem in my attic, only to be left with the same issue and an even bigger headache. After multiple visits, the issue was never resolved. The technician who was supposed to be my point of contact stopped responding, and when I finally reached him, he told me he no longer worked for the company. When I tried contacting the main office via email and phone, I was met with silence. With no response from the company, I submitted a credit card dispute and forgot about it. When I finally got a hold of someone (after being criticized for using the very email address listed on my invoice and their email signature), they sent out another representative. Instead of actually addressing the problem, he provided a new estimate for $21,000--a staggering price for a job they should have already completed. Management was rude, dismissive, and completely unaccountable throughout every interaction. They were difficult to work with from start to finish, showing no real interest in resolving the issue. The office manager eventually agreed to issue a refund and wrote me a check--but it was rejected by the bank. Had the check cleared, I would have canceled the credit card dispute. Instead, when they found out about the dispute, the office manager called me, yelled at me, and was downright degrading. It was beyond unprofessional and only confirmed how poorly this company is run. Rather than deal with their incompetence any longer, I hired a local vendor who completely resolved the issue for just $273.63. Wildlife X Team is a rip-off. They overcharge, underdeliver, ignore their customers, and treat them with outright disrespect. Save yourself the frustration and go with a reputable local business like Pest Pro, Terminix, or literally anyone else.