Derrick came out and did our inspection, and gave us so much peace of mind. He really took his time…read moreto explain things, answer questions, and make sure we felt completely comfortable before he left. And even his communication after the inspection regarding next steps/the state of things has been absolutely stellar. Any apartment we live in from here forward, we'll make sure to use MMPC for any pest concerns, because of how great our experience with Derrick has been.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

This service is absolutely fantastic! They were extremely thorough and took their time to make sure…read moreevery corner of the house was taken care of. After a week, I stopped having any pest problems and they reinforce everything with Followups. Even the customer service offered by Jack in their office, and Pierre at my house, was top notch fantastic! Great professionals. 100% recommended!

Safety and protection are a priority for my home and Jack…read morehas become part of that for me through sharing his dedication and care for my home's needs providing preventative care, he greets me at the door with a kind heart and has become a genuine friend for life, he listens and promises to give me his best, Jack makes me feel relaxed and assures me everything will be ok, he welcomes questions and works to accommodate my every concern and makes sure my home is secure.

Needed to address an ant problem in our kitchen. The company was able to schedule a visit first…read morething the following day. The tech arrived on time, was respectful of our property, communicated clearly his findings and recommendations. I found him to be trustworthy and agreed to the service on the spot. He worked cleanly, throughly, and efficiently. I am satisfied I received the service that was worth the price.

I had a bee issue. They came and it got worse and now all I get is an answering machine. I paid…read morethem in advance - what a mistake.

Pest pro was worth it for a small mouse problem and minor roaches. I talked to a young man on the…read morephone at length before the appointment. I explained that the technician must arrive prepared to assess and treat in ONE appointment. I specified that he must move appliances, stuff gaps with steel wool, get under radiator covers and plug holes with foam-- no more but no less than that. Pest pro was the third place I called and the only place that was willing to meet my requirements of coming prepared to plug up and treat. The other two places said they needed to do an assessment which in my experience can mean just forcing you to pay and stay home all day twice instead of once. The person who showed up was new to the job but came prepared as requested and did a great job. They plugged behind my stove, placed traps behind my fridge, plugged under several radiators, and left glue traps out. In the end a wooden trap that I placed caught the mouse and I haven't seen another since. I'm pretty certain that the kitchen mice were coming in behind the stove which pest pro mouse-proofed well. It was $325 in the end but it only took one appointment and the problem is totally solved so I would use them again, though I don't think I'll have to because they really sealed up the place and recommended some follow ups which I can do myself for larger holes that they couldn't handle wit steel wool and foam.

I highly recommend the company for pest problems. The guy that came to perform service was…read morefriendly, professional and did a through job. He explained everything that needed to be done, performed the required service, and then told me what to expect in future. It's been a few weeks and I've seen no bugs at all. I can't speak highly enough about the job he did.

Anthony was great and extremely knowledgeable regarding all pests…read more Got all our unwanted house guests out!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Above and Beyond are truly that. As someone who prides themselves on keeping a clean home, finding…read moreI had bedbugs was nothing short of infuriating and anxiety-spiking. Luis picked up the phone early in the morning, had me send a photo of my bites to him, confirmed that they were most likely bb's and had Danny come that morning to confirm. Danny is very thorough and clear with advice and options, all while keeping you calm. Having been through this before, I decided to treat rather than wait. In keeping up with the times, they have added an additional treatment along with Aprehend to make the extermination even more effective. The matter was taken care of in a few hours, and I am so grateful. With the method they use I didn't have to put all my clothes in bags and only had to do my dirty laundry, which alleviates some of the stress from the situation. While I heartily wish I don't see them for a good long while (if ever lol), I can't recommend this company, Danny, Luis and Liz enough.

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

The technician J arrived on time. He was pleasant and professional. He took photos of the problem…read moreand gave very honest advice. I would absolutely recommend this serv

He took care of the problem, the intruder was apprehended and dealt with within 24 hours.read more

Had a little Mickey running around the apartment and found Alley Cat on the forums. Scott came out…read moreless than an hour after I called and spent the next 2 hours showing us spaces that I had never even seen before for one to come through! He sealed up every single space thoroughly and laid down decent traps and bait. Knocking Wood but so far it's been Good! Also gave us photos of the evidence for us to present to the LandLords and 311 when they come out, which will be so helpful. Worth every penny.