Horrible unprofessional woman in the office. Had a previous tenant use my SSN on their lease…read moreapplication, it's on my credit report. They won't even give me the name of the tenant screening company they use so I can give that company my FTC report to get the fraudulent account off of my credit. She doesn't even try to understand the situation, puts you on hold 5 times in a minute and keeps exclaiming, "You're not a tenant, I can't give you ANY information!" Well, you could.... if you wanted to.... because this isn't sensitive information that deals with any of your current or former tenants. Won't even respond to Hunter Warfield, Inc, their debt collection company, to their requests of information to see if my dispute with them is legitimate.

Worst people to deal with over the phone. They are rude and obnoxious. I canceled an appointment…read morefive hours ahead of time due to a family emergency and got berated for it. Contacted them a few months later, asked NOT to speak with the person I had previously spoke to because of the attitude and was told I was rude and to stop calling them. Way to make the customer happy. told them to have a blessed day, they need it. How do people treat potential tenants/customers like that. Disturbing, like they are the only apartment complex in the state. Honestly wouldn't rent anything from them if they were paying ME

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

if it was possible to give a company zero stars, I would because one star is too generous. The…read moreoffice staff (specifically Debbie) are rude and incompetent. Bill, the owner of the company, has no sense of urgency and is impossible to actually speak with because he does not take phone calls or return calls. He missed and did not show up to several appointments where he was supposed to be present at. He doesn't have any contact information that they will give out. They do not enforce bylaws or regulations and have zero familiarity with the HOAs they manage. They know of issues and yet do nothing and then attempt to place the blame on other people. They are the worst, most unprofessional and incompetent company I have ever experienced

Please read this review before you make a tremendous mistake!!! please I promised myself I would…read moretry to not let this happen to others. The Owner and management of this terrible property are in my experience the worst type of people. My son was put into a dangerous life threatening situation in this building and to my knowledge the perp still resides there free of rent. This is where it get interesting when the proper parties where made aware of the situation they attacked mt 20 year old son putting himself through college and working to keep a shelter over his head that he isn the one to be evited mind you he has not only never missed a payment his payment is always on time. now they are trying to sue my young smart son and ruin his credit after he was told he is being evited and had to get out without a current balance due. The people here are evil and will trap you and try and ruin your life with their crony lawyers on retainer. I made several attempts to try and work with them and work together they hung up on me and said they are going after my son !!!!! Stay away stay away stay!!!!!

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Just wanted to give a shout out to Dave and his team! We have been with them for 5 years now I…read morebelieve and can only say the best things about them. We literally do not have to think twice about what's going on with our rental properties, they all going smooth as butter. If a problem arises they are on it lickety split. The value and service they provide is extremely appreciated and admirable! We wish we could find more properties just so that we can keep using them. Give yourself peace of mind and call them up to see how they can help you.

I've worked in real estate for a very long time. David didn't seem to know he was doing. Awful to…read moredeal with and unprofessional. He somehow found it ethical to cash our check and wouldn't sign the lease the day we were supposed to move in.

Mike Maynard was my agent for a house I purchased in Stamford toward the end of 2012. Mike was…read moreeverything i was looking for in an agent. He was nearly always available, and when not he returned calls quickly. He communicated well throughout the process and offered what I feel was sound advice on all aspects of the transaction. I would definitely use Mike again as my buying agent. sean

Disclaimer: this review is written by Will's partner, who hates making accounts but hates Farnam…read moreeven more. Thank you Will xx DO NOT RENT HERE. Greed, incompetence, and apparent hatred for their tenants. My partner rented from Farnam for seven years, but I couldn't tolerate more than one. After fixing up our poorly maintained apartment and receiving confirmation for a lease renewal, we were suddenly forced to relocate at tremendous personal expense. Farnam didn't even communicate this information to us; my partner had to leave work and drive to their office, as always, to find out they had lied to us yet again. (There are more horror stories that I won't even get into here.) All this strife so that landlord Carol could continue raising rents for the next sorry tenant. The brokers are friendly while coaxing you into a lease; after that point, they genuinely don't care whether you live or die. They will lie to you for no other reason than their own laziness and convenience, and that's only if you manage to get anyone to talk to you in the first place. I'm disgusted with Joey Felton and Zak Kampton, but I'm still not sure whether they're malicious or just incompetent. Carol Lopez-Horsford is evil. I heard her shouting and degrading the maintenance staff multiple times while I was a tenant, and she appears to be hated by all who have ever known her (including brokers who escaped to other companies). The maintenance workers were the only positive part of my experience, but even they couldn't manage to keep mice out of our apartment. Yes, New Haven has a pest problem, but it doesn't help when the house is literally full of holes. Of the four apartments I've rented in this city, Farnam's was the worst maintained and worst managed by far. We are thankful every day to no longer be in business with Farnam. It's harder to find a decent private landlord, but so worth the effort! P.S. It's common knowledge that they buy fake positive reviews. You can literally tell which ones those are on this Yelp page. Lies as always.

Farnam Realty Group goes above and beyond to help tenants. Whether it is responding promptly to…read moremaintenance orders of working around the clock to get work done. additionally, meeting at all times of the day to show properties. big fan.

I don't know about this company as a whole, but my dealings with two or three agents in the company…read morewas very unsatisfactory. My suggestion to you is keep on moving. I don't know about other agents in the company

Kristen Kunst is hands down, the best agent we have ever had. She goes above and beyond, is…read moreincredibly knowledgable, and does her best to ensure the most positive experience for her clients. Her tenacity is apparent from day one, as she is quick to act, has strong communication skills, and a drive for success. We were undoubtably comfortable with moving forward in every step of the process, as she is always honest, and made sure to tailor the experience to our specific family needs. She is thoughtful, courteous, and professional.