I've been with Rocklin Self Storage for a few years now! This second 5 star review is for Sean and…read moreKelly who went the extra mile for me recently with a request to store my car for a week while I was out of state. Amazing people! Becky you are wonderful as well!!!!!!!

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

OMG! I recently rented a storage space at this location and I was extremely impressed with Sean! He…read morewas so helpful and knowledgeable of this location and what spaces would fit my needs. He drove me around to show me the different sizes. This location is so clean. And, when we returned to place my items in storage, Sean gave us all a cold bottle of water. It's so obvious he loves his job and it shows on how he treats you as a customer. Thank you Sean for helping make this part of my move enjoyable. You are the best

I have a friend who has a 5X5 storage unit here. He is down on his luck and behind on rent. He told…read moreme it was going to auction, I was trying to help him out. Not know how these auctions worked, I called the facility and talked to a man named Sean. He was short with me like I was putting him out. I figured out the online auction and was making bids and then 1/2 an hour before the end it was cancelled. I called the facility and again spoke with Sean. I asked why the auction was cancelled and his response was "That's none of your business" He was rude and indignant to me from there on. I have NEVER had a customer experience like that in my life!! I would rent a paper bag from this place. RENTERS BEWARE!! He may seem all warm and fuzzy at first, but he is a snake in the grass!!

I've used many storage facilities, and this is by far the cleanest one I've used. The staff was…read morealso very friendly. The only negative thing I have to say is beware of the requirement to provide a 30 day notice before you decide to empty your storage. All of the other storage facilities that I've used didn't require a 30 day notice. So when I went into the office to close my account, I was asked if I gave my 30 day notice. As she asked that, I vaguely remembered going over that when signing the contract with them. It was definitely my fault. I just want to warn people so they don't make the same mistake, because they will charge you an extra month. So I'm paying for a unit that I'm not even using. Other than that, this place is pretty good.

Susan is a wonderful Manager. I found her to be very…read moreinformative and friendly. She took me around on the golf cart. I was impressed how new and clean this storage place was. Strongly suggest this place. Thank you.

We wanted to say thank you to the management/staff at Rocklin location. Ashley is amazing!. Thank…read moreyou so much for having outstanding customer service skills. We would also like to say thank you for the cold bottled water on those hot summer days. From our team at GK industries.

I rented a storage unit in March 2025 at their local facility at 3201 Industrial Ave, Rocklin, CA…read more95765 at a rate of $114.00 per month. Then in October 2025 the rate was inceased to $160 per month. Then in May 2026 the rate was increased again to $185 per month. That's a $71 (62%)increase over the course of a year! How can that possibly be justified?! I submitted a complaint to their corporate headquarters on 5/31/2026 and have not received a response.

The facility is clean and looks nice, but that's where the positives end…read more Extra Space Storage appears to rely on a classic bait-and-switch pricing strategy. I signed up in February for a 15x5' unit advertised at $94 per month on a month-to-month agreement with an "introductory rate." What they don't clearly disclose is what your actual long-term rate will be. Four months later, I received notice that my rent is increasing by a staggering 88%, jumping from $94 to $177 per month effective in June. Yes, the fine print says rates can change after the introductory period and that rates could go as high as $282. But hiding behind fine print doesn't make an 88% increase reasonable. It feels deceptive, predatory, and designed to lure customers in with an attractive price only to hit them with massive increases once their belongings are locked inside. This is a terrible way to build customer loyalty and trust. I'm planning to speak with management, but unless they have a satisfactory explanation, I'll be moving my business elsewhere, likely to Stanford Ranch Storage across the street. If you're considering renting here, be extremely cautious. The price you sign up for may have little resemblance to what you'll actually be paying just a few months later. Shop around and read every line of the fine print before committing.

Bait and switch. 73% increase notice after I get moved in. Con artist. They say they review market…read moreconditions for price adjustments but they do this to all customers so this is a lie. Will seek legal remedy.

Highly recommend Purely Storage for anyone moving in or out of the Roseville/Rocklin or Lincoln…read morearea. Clean and secure facility. Great location with easy access from multiple directions. I especially appreciated the customer service from Art!!

Wow great experience I can't believe my review is the first! The manager was very nice and…read moreaccommodating, I had a space for my boat and the paperwork done within 15 minutes. The rent was less than the business up the road as well, I'm saving over $50 per month!! So happy I ended up here :)

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

amazing customer service! Very friendly staff! Helpful and helped ease my mind on the safety of my…read moreitems!!

Good pricing. Rented two units and they were very easy to…read moredeal with. I recommend them.

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.

We have stored our belongings here a couple of times when moving and they are really fantastic the…read morecustomer service is top tier! The units and facility are clean and I never once worried about my things. It's a great place and we highly recommend to anyone who needs to store anything!

Steve & Lori are really wonderful people, super positive & friendly.Lincoln ranch self storage is…read moreclean & well protected. 5 stars..... John & Mary Jo Giagiari/Orrock

Michael was a great person and very helpful, unit was in a very convenient location with good rates!read more

Quick and easy setup! Great customer service! I couldn't be happier with this facility.read more