I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Really professional and transparent. They are open about the things that are needing service and…read morehonest about what genuinely is required vs recommended. In some instances they've waived extra work as they fix issues they find that were not originally quoted.

Great company, they have now replaced my furnace and AC unit. The company is quick and all…read moreemployees are very nice.

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

I have to give a shout out to Precision Today, particularly to the Grayslake office, formerly…read moreMiller Area Heating and Cooling. They did an absolutely fantastic job installing a new furnace and a/c unit in my house. They far exceeded my expectations and did a more than complete job, replacing everything inside and outside including new electrical, sheet metal, pad , humidifier, electrostatic filter, flue, thermostat and even provided a new condensate pump. I did not expect all that I got and could not ask for more! All this and completed the same day we made the agreement!

Update: Precision Today reached out quickly after my review was posted, and seemed genuinely…read moreconcerned about my negative experiences. Communication lapses do happen,that would have taken 1 star off the review if that was it. But quoting 3x the price for as far as I can see a very similar unit is still mind boggling. My quoting agent sold the known higher costs in general as the value of the 100% satisfaction guarantee, but from what I've read in other reviews, people are having a hard time getting covered repairs or replacements done at all. Again the person contacting me to try to resolve my concerns seemed very sincere, but I still would NOT consider using Precision Today as my HVAC hardware or service provider. Precision Today purchased Miller's Area Heating, which was highly recommended by two different friends. I requested a quote from Precision re: a replacement boiler for the radiant baseboard system in my house. After a good phone response the first day, I had no confirmation to set up the actual quote visit. After a mid-day call to them, they gave me a 3;30-5:00 window that day. At 5:55 I got a call saying the agent was on my doorstep. After reviewing my system, I was quoted $22,000, AFTER DISCOUNTS. My research indicated it should be about $4.000- $9,000 for a new boiler and install. I then read many Yelp reviews and saw reports similar to my experience; bad communication and very very high quotes and charges for relatively simple repairs/replacements. Also bad reports on following through with their lofty guarantees, which I mention because those are the reported reasoning behind their admittedly high prices. Very unfortunate.

We contacted Tom's Mechanical for our summer A/C check-up. They found we were a little low on…read morerefrigerant and topped the system off. They said they would check it in a few weeks to see if it was leaking. When they came back, they said we had lost about 4 ounces of refrigerant and showed me where they found the leaks. They gave me a quote to replace the A/C. I checked with a few other contractors and they were more costly than Tom's quote. We have used them for many years and i am very confident with the quality ofwork they do. We made an appointment to have the system replaced. They came out on time, did the work efficiently and cleaned up when they were done. Tom, Tommy and Marcus are very knowledgeable and kept us informed every step of the way, I would highly recommend them for your heating/cooling needs A big "Thank you" to Tom, Tommy and Marcus.

Please read before doing business with this local "family business" in our town. This morning,…read morewhile leaving Grayslake, I was cut off in traffic after making a left-hand turn onto rte 120 from hwy 45. As I was getting up to full speed + at least 10pmh over the speed limit on this stretch of road, I was passed by a van doing at least 70 in a 35-40, then the van slammed on the brakes so that I would have to as well and all of my belongings flew into the front seat; I admit, I wasn't on my best behavior either as I sped up when I noticed what he was obviously & illegally trying to do. This act was followed by continued bullying as we both drove west on 120, with the right lane being closed a short distance ahead due to road construction. The van (picture attached) then drove about 45, riding shotgun next to a construction vehicle, knowing that this vehicle would have to move to the right; he was hoping I would be cut off a second time. When I called the number on the van to report the driver, he laughed at me and called me a "F**king C**t" (when I came into full view of him as he merged onto 94E he was on older gentleman with gray hair & a moustache so I can only assume he was Tom Sr.). I would NOT want this person in my home--NOT ever. He doesn't respect or have regard for others, esp. women or Veterans (I am both--my car is clearly marked with both). We use Advantage Heating & Cooling for all our service needs, and they have always been extremely professional. Maybe that's why they have quite a few 1-star reviews on Google citing erratic driving & rudeness.

Well, my air conditioning stopped working, and now it's working. The serviceman was very polite and…read morefriendly. Everything is good.

Needed AC repair. Vernon Hills Heating and Cooling was recommended by my brother in law. Couldn't…read morehave been happier with the service. Expected a big bill but it was less than I expected!

We had them install a new furnace and air conditioner about 5 years ago. They did a great job and…read morethe service was excellent. Recently we had an issue with the Ion thermostat registering high humidity in the house. Bob came out several times and even brought a rep from Ferguson once to try and figure things out. Bob spent a lot of time working on why the issue was happening and how to address it. He found a solution that worked for us. I can't say enough about how he responded and how much time he put into finding a solution. We were very impressed with the customer service he provided to us!

The firm has a great crew of technicians and they are all pretty good at their trade. I've used…read morethem for my furnace an air conditioning needs for many years. However, I recently found that they are quite expensive so I have found another firm to help me.

I called for an appointment on Friday to service my air conditioning. He said they would send…read moresomeone out on Monday. They asked if I preferred morning or afternoon. I said afternoon, please. On Monday about 4 o'clock I called to check on the status. They told me there would be no one out because I was on the waitlist. Waitlist? Why didn't anyone tell me about a waitlist when I first scheduled the call. I asked where I was on the waitlist and was told I was number 10. They said I would be scheduled if someone canceled their appointment and it was unlikely that anyone would be out within the next week. I understand this business was sold since they originally installed my unit. They might want to revisit their customer service policy.

I returned from Florida and Saturday was the first time I turned on the air conditioning. Not…read moreworking. I called Miller heating because they originally installed the unit. They said they could come out on Tuesday for service. They asked morning or afternoon. I said afternoon please because I have a doctors appointment in the morning. She said it'll be between one and five. At 4:30 PM on Tuesday. I hadn't received a call so I called to check on the status of the service. I was told at that time that I didn't have an actual appointment, I was on standby. Standby? What the heck is standby? Standby means that if they have a cancellation, they would work through their standby list. After some discussion I found out I was 10th on the list. That probably means I would have Service sometime in July or August. I can't believe that they run a company that wouldn't tell me about standby when I booked the appointment. Why would they ask morning or afternoon if they weren't even sure whether they were going to be here. I am a very dissatisfied customer and found another heating and air conditioning service that will be out here tomorrow.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.