I had my Hollow body electric worked on - the cable connector had unscrewed and fell inside the…read moreguitar. I had trained on You Tube videos and I had tried for a month to fix it myself - almost an impossible task on this thin body guitar. I really wasn't sure of the cost of fixing it. The owner - salesman - guitar tech was there - repairing Guitars is his Super Power! He fixed it handed it back " no charge " I almost passed out I had spent an inordinate amount of time trying to repair that guitar and he hands it back like it was nothing. Man thank God for this guy! I shopped for bout 15 minutes- new strings some cables, a product for refreshing my fingerboard - D'Addario Hydrate - and some Dunlop 65 guitar polish/ cleaner ( amazing stuff) and plucked on a six string banjo tuned like a guitar - never seen one - funfun! I could make those sounds on Neil Young's Song Old Man - very cool! Well Local shops are the best! You Tube and Amazon was absolutely no help with my Washburn. Thanks Andrew's your the best!

Buyer beware. They'll rip you off. High prices on cheap gear…read more It's the only place in town though

I have passed by H & H several times traveling down 1960, but never had a reason to go in until…read moreabout a week or so ago. The building faces 1960, like everything else, but you turn in after the building itself and park in the back of the shop. The entrance is also in the back with the parking lot. This is a huge, very clean, nicely organized store. If you have kid's in band, you already know that there are different books on instruments for different schools. I needed to get a book for my God son who is in middle school. I walked in & was greeted by Jeff, the manager at H & H. As soon as I explained what instrument I needed a book for, he asked, "What school?" I told him & he had the book in my hand & was on the way to checking me out. I don't know squat about instruments, or anything that would be in that store. What I do know is that my oldest son wants to play the snare, but his school told him he needs to wait until High School. So Jeff offered me several pamphlets on private classes, & also wrote down names & numbers of a couple of extra people I can contact. I thought that was great.....after all, he could've just rung me up & went on to the next customer. I give H & H 5 stars!!! They earned every one by having a huge stocked store that is extremely clean & has a friendly & helpful staff. I strongly suggest this store if you are in the area.

Needed a quick fix on my kids band instrument and they were able to do it quickly for a reasonable…read moreprice. The previous owner passed away last year so the shop is under new management and everyone seemed super nice including their new repairman Trino. Glad I found this place!

They say they are closing, really hoping the don't! I like this shop and the dudes in there.read more

Great store and great owner. Some really nice guitars - good selection. Whether you like Gibson,…read moreFender, Gretsch or Martin, you'll find it here

I have been here three times recently and Dan provided excellent service. He is pleasant to deal…read morewith. I was looking for something specific. He had the guitar I wanted and we made two follow up visits for more accessories. If at all possible this will be the only music store I shop at! He has a wide variety of musical instruments at a fair price. Couldn't be any happier shopping here.

Be sure to get very detailed quote in writing!!. Owner went back on his word twice and had to pay…read moreextra money to get equipment that was back ordered. Owner is not a honorable person and does not follow through with promises . Use caution!!

This place is awesome and friendly and make you feel comfortable plus the inside has a lot of…read moreretail for sale as well. Highly recommended! Thank you!

These folks have a special thing with their establishment and if you meet the owners you'll…read moreunderstand why...Lessons, selection, great prices on instruments especially their used guitar selection that tempts me every time I visit. Well equipped with the talent and space and diverse instrctors to give a versitile array of options...

This review is ONLY for renting instruments and a few minor repairs. I have NOT bought an…read moreinstrument from Fishburn, therefore, I cannot comment on the process, price, or value-for-money of an instrument. MOST IMPORTANT: The employees are EXCEPTIONAL! They are knowledgeable, and if they don't know, they will find out for you. I have always had great service from them (even though I can be snippy at times). Please be patient with them if you want them to be patient with you. I have rented 3 instruments (1 violin and 2 cellos) from Fishburn. I rented a 1/8 violin from Fishburn 3+ years ago for my son. I highly recommending instruments for growing children or for adults that are just "trying" out an instrument. Fishburn has a great rent-to-own program where you pay a monthly price and this money counts towards you owning an instrument once the price of the instrument is paid out. I love this program. Here are some of my experiences with renting. Renting: Fishburn has different tiers of rental (the higher the quality of instrument, the more money you pay for rental). When I first rented the 1/8 violin, I though, "hey, my kid is just beginning, he doesn't need an expensive rental". I was wrong. All great musicians start out as a beginner, beginners matter. Rent the best that you can afford. A higher quality instrument will be easier to play, better on the ears when practicing (doesn't sound like someone is torturing a cat), and make your kid feel better about him/herself, therefore, making that kid want to practice more. I wish the people at Fishburn would have informed me about this aspect of renting, I would have rented the higher quality instrument first instead of renting el cheapo, then having to come back and trade-up. That being said, the higher priced rental instrument is worth it. I know that they probably source their instruments overseas. I just want to say, the cheap 1/8 violin is REALLY bad. We are now at the 3/4 size, higher quality instrument, and it sounds so amazing. I know Fishburn didn't make the 1/8 violin-shaped-atrocity, but maybe consider sourcing from a better place? With all this being said, yes, PLEASE consider renting from them! Their rental prices are very fair. During renting, they also will clean, repair, and replace strings, bows, etc. for you free of charge. Once we paid out the price of the violin, we own it and no longer have to pay the monthly rental charge. This was automatic and I didn't have to go in and remind them. This was very nice. When my kid out-grew his violin, I just took it in and they swapped it for a larger one, no additional cost! I'm sure if you wanted/needed a higher quality violin, you would have to pay for the difference. This is understandable. Once you own the violin though, YOU are responsible for paying for repairs and services. Repairs and services: I had to re-hair a 3/4 bow. The re-hair price is almost the cost of a new bow. I decided to re-hair instead of buying a new one because my kid will grow and what am I going to do with a 3/4 violin bow? If you have a full-sized bow, maybe having two bows would be useful. The luthier did call me and we spoke about the re-hair vs buying another one. I greatly appreciate her time and her concern. In the end, we re-haired and she did an awesome job. I have also brought my cello in to reshape the bridge, and change the strings. All repairs were done in a timely manner and they are good at keeping you abreast of timelines to manage your expectations. They are good at exceeding timelines, but things happen sometimes. We have all been there. Side note: When I first rented a 1/8 cello for my daughter, this had to be special-ordered. There was a mix-up somewhere and the cello did not come on time. Mr. Fishburn called me himself to apologize. In the end, we had a pleasant conversation. It's a 1/8 cello, there are a million other things that are more important. Final verdicts: Rent from Fishburn: Yes! Or at least, give them a chance and try it out. Repair at Fishburn: I have only done minor repairs so YES! For large repairs like big cracks in instruments, I do not have experience so I cannot comment.

Bad customer service. I have been a customer of this company's cello rental program for the past…read morethree years and had a positive experience until now, which makes this situation especially disappointing. I recently tried to rent another cello for my younger child, but due to issues with the store's process, the rental was never finalized and we were unable to receive the instrument despite waiting for quite some time. However, my card was still charged twice. It has now been about a week, and I still have not received the refund or any proactive update regarding the status. I eventually had to call the store myself twice, only to be told by the store manager that I should contact the corporate office directly. I understand that mistakes and system issues can happen, but I was disappointed with how the situation was handled afterward. Since the duplicate charges and unsuccessful rental were not caused by anything on my end, I would have expected the store to take ownership of the issue, communicate with corporate internally if necessary, and keep me updated until the refund was completed--instead of asking me to resolve it myself.

Fantastic service of my Taylor GS Mini. Fast fix. Awesome communication…read more Both Justin, his Dad and the other musician there all worked together.

Mike has been doing set ups on my basses for years now. He's the best in town. He goes above and…read morebeyond every time.

Great store. Great owner. Great staff... Versatile selection and services. Definitely worth…read morestopping in!