Had to go back here again because I needed crush washers and didn't want to wait for an order. Do not purchase anything here that doesn't have a marked price tag, and even then proceed with caution. Called and he said they have crush washers, I asked how much, "they're like a dollar each man". I get there, some dude gets the washers, (just an employee I'm not blaming him he just works there) he gets the washers and asks the fat bearded dude in the back office how much, guy says $4.99, lol for a crush washer. I purchased it, I wanted to see if they're actually gonna go through with this scam. Straight cash, no receipt. This place has a bad bad bad reputation among gun guys for a reason. They're only alive because of the firearms and ammo shortage situation. If it wasn't for that these dudes were on their way out. Scam artists, terrible business practices. read more

This is a waaay better place then "guns direct" down the street. Ppt was done quick n smoothly, also purchased 2 guns and some goodies as well. Would definitely recommend! *edit: After reading many of the bad reviews, I will admit that the store is a bit small and cluttered; could definitely be more organized! But they do have lots of stock which many other stores don't. And to address the main complaints, customer service; I've been to many gun stores in Oc/la, and you tend to find similar attitudes/behaviors (not saying it's ok) by staff. Seems like most gun shops have rude, belittling, condescending, know-it-all employees. I agree with most of the bad reviews, the owners should read these and address their staff to improve and better their customer service needs. But I had a very good experience there, especially after having a horrible one at GunsDirect, down the street, I will admit their service sounded more like the complaints from Gun World. I'll end it by saying this, we as customers should be treated nicely, if you don't like the service or attitudes, kindly let them know that and maybe explain their attitude and go somewhere else to spend your money! Lastly, don't expect pet-store-friendly staff at military grade gun shops lol read more

It's a decent gun store. I bought a cheap 380 Bersa pistol there. The customer service was professional.

Worst gun store experience of my life. Called asked for the gun I wanted, was quoted a fair price on the phone. I arrived that weekend as I told them I would, when I arrived they jacked up the price on me. They lied, and went back on their word. Proving themselves to be distrustful. This is not how we do business, and I will never return. Would give zero stars if I could. Went to Ammo Bros for a excellent buying experience and got the gun for much, much cheaper. read more

I have been coming to this place for years. In the past I just let some things slide. After my visit yesterday I felt I had to write something. My blog post can be seen at http://la-economy.blogspot.com/2013/05/firearms-problems-in-california-not.html but in the event links do not work here on Yelp I will copy and paste my thoughts. Firearms Problems in California - Not the obvious type You are limited in the length of these reviews so hopefully the link above will work. Excerpt: When I walked back into the showroom after checking on that ammo price there was a woman who was very upset talking to a sales person. She was with her husband. They were a nicely dressed professional looking couple, well educated of Korean descent Another customer observing the situation had gone to college in Korea as an exchange student. He and the wife of the customer talked about the University with fondness. She was quite articulate. She was pregnant. She said her and her husband had four children and number five was on the way. She was terrified for the safety of her family. They needed a gun. They explained that they knew nothing about guns but needed to buy one as soon as possible. It seems that there was a bear on their property that kept coming back. The city had not done anything about it and Fish and Game had been unable to help. But ... they were given some sort of permit to kill the bear if it was on their property and if the feared for their lives. The wife wanted to wait outside as all the guns made her uncomfortable but she stayed to support her husband who was asking the questions. What should they buy? Let me focus on a few facts. Populated neighborhood. Four more kids in their own house. NO firearms experience or training. The salesman took the proverbial stage. The first gun they were shown, which was recommended .... The S&W 500 short barrel revolver. My head almost flew off my body. You've "gotta" be kidding me. After the first shot missed the bear and tore through the walls of three houses, killing everything it in the bullet path the shooter would be picking himself up off the ground and recovering from the daze of the muzzle blast and the gash in his head from pistol recoil. The kids in the neighborhood would all be up and awake from the noise and flash from the muzzle blast thinking they had missed fourth of July or a terrorist attack of some sort. When the customer was handed the pistol he almost dropped it. He was surprised. The look on his face was much the same as if he had been handed a concrete building block. Heavy, yes. What do I do with this, throw it at the bar? The man and his wife did not care for this option. Option 2 suggested by the store .... and by this time a group had assembled to watch this show. The bear story had taken backseat to the sales staff antics and irresponsibility. Next up ..... a lever action rifle in 45-70. You betcha! You don't want anything smaller when huntin' boaer'. Trust me. I work here and am the expert. Have you ever shot a light rifle with a 45-70 load shooting a 405 grain bullet? Well, the shooter would once again be on the ground. More collateral damage in the neighborhood and a bear with one more day to live. At this point I left the store but I had suggested a shotgun and rifled slug (also much cheaper) AND some firearms training. I also suggested they hire somebody privately. I am a card carrying member of the NRA. My views generally are in agreement with most of their agenda. But, I do not think that restricting weapons like belt fed M-60 machine guns from public ownership is a breach of our 2nd Amendment rights. Then again, the way that most of these bills are written by our government is so complex and full of nonsense that in some cases if the bill or concept would not allow 18" Naval guns on your front lawn .... when you had peanut butter in your home, the end result in the fine print would be that you could be arrested for peanut butter because you may be conspiring to purchase a WWII Naval battleship. But, in this case at Gun World I have to ask myself this. If background checks try to stop weapons from being bought by people with questionable mental abilities how come those checks are not performed on the seller. If the incident yesterday was on security camera and the recording could be posted on YouTube it would go viral. Every news station in the nation would run the video and late night TV hosts would have a field day. What was done here was irresponsible whether legal or not. I do intend to go back to Gun World one more time and attempt to speak to the owner or manager. I will show them this piece. I will be interested to see their reaction. Perhaps they are old school and will tell me to get out of their store and go F myself. Perhaps they will admit they made a mistake and will share their intended course of action with me. read more

Shady sales people. I went in to get sights installed. Not only did they completely rip me off (charged $50 for a 15 minute job) they did a sh**y job and the rude employee also demanded cash. I wouldn't be surprised if his plan was to pocket the $50 he was charging me. Once I told him it was credit card or nothing, he thought for a second, then reluctantly decided to take the card. I believe he charged me for ammo that he took himself home. It was some heavy set dude with a foreign accent. Shady, shady, shady. To top off this bad experience, when I went home I realized the sights were completely out of alignment. Not only did he rip me off, he also did a really sh**y job. I decided I did not want to deal with these rude people any longer so I went over to Guns Direct and they did the job correctly for $15. These people don't deserve any business from paying customers. Not only are they rude; they also suck at their job. The old adage, "you get what you pay for" doesn't apply here. You pay substantially more and you receive shit*y service. read more

I've read the reviews. I now totally agree. The 1 star reviews are well deserved. I was there with my husband picking up an order. & I'm about ready to drop some serious money on a purchase, so I was browsing. I like supporting local business. However I wont be supporting this one. When I walk into a show room and employees/owners start repeating, "here kitty, kitty" I find other places to spend my cash. The previous review stating, "Attention Women: DO NOT SHOP HERE" summed it up perfectly. I've already talked to several friends who were regular shoppers here who were shocked and also wont be spending any more money here. You're down at least 5 more customers as of today. Nice move there guys. read more

Please stay away and spend your hard earned money somewhere else. 1st- Went and re-took my CA Handgun Safety exam because my card expired, finished it up and passed and was waiting for them to hand me my card and the clerk tells me, "we can't give it to you unless you purchase a gun". I told them that makes absolutely no sense and I'm pretty sure what they were doing is illegal. Clerk looks over at a manager and with a nod of the head from the manager he then precedes to hand me my card. 2nd- Went in to take a look at their inventory and the workers were all extremely rude and acted like I couldn't afford what they were selling. Get a lesson in customer service and stop acting like you're the best shop in town. F***ing A**HOLES!!!! I rather wait the 3 hours at Turners then shop here. These scum bags really need to be shut down! Please stay away... read more

FIRST THING. DO NOT PURCHASE ANYTHING FROM THIS STORE! I have been doing it for the past year and all has been nuetral. But I simply went into the store 2 weeks ago to order a buffer spring kit for my new AR I was building and they told me they didn't have it and they can order it. I said great I placed the order and paid fully for it, and asked when it would be here they said in 1 week max. Called them a week later... asked if its coming in yet. they said no the shipment will come tomorrow. called the next day. told me they are busy they cant help me call back later called back later they told me the small packages are all the way in the back and he wont get to them till later tomorrow. Called back the next day. he said hew as busy and he couldnt get to it he said he would get back to me on monday. Called Monday at noon spoke to a sales rep and he said they were busy again, and he couldn't help me, he told me to call back... at this time I got frustrated and wanted to speak to a manager. Called back and spoke to a guy name "John" he is apparanetly the manager. told him the situtation and guess what he told me "you got is a buffer spring come in and pick up the money we are too busy and we cant get to you" First of all you dont talk to anyone that way, when you are the manager of a store. Secondly how dare you tell me my $50 order was not good enough for your store. This is not a business you should be going to. If anyone wants to do some real shopping with legit people that wont Judge you, because you dont spend X amount of money, that will serve you with respect and curiousy then don't shop here, because no one here is going to give you any of that. So I ended up filing a CC dispute I don't even want to go there to pick up a refund it just not worth my drive, even if my part comes they can keep it, i'm sure they will find someone like me that spends $50 to buy one, very easily. read more

I have tried on a couple of occasions to do business with this shop, and have been extremely disappointed on both. The first time I walked in with the intent to purchase a Springfield XD series handgun. There were a couple of customers being attended to, and I waited for a good 10 minutes before somebody approached me and asked if I needed help. When I informed them that I was interested in looking at Springfields, they told me that unless I had a quick purchase, I would have to come back the following day. I ended up purchasing a Springfield XD45 the following day from Oak Tree Gun Club from a staff of very friendly, knowledgeable, and most importantly, staff who were willing to actually help me. My second experience with this shop was with an attempt to perform a PPT (private party transfer). I called in advance to see if they were able to do this, and I was rudely told that they could do it, but I would probably have to wait several hours while they attended to their "paying customers" first. I asked if I could make an appointment for such a transfer and was bluntly told that I could not, and that I would simply have to come in and wait. I ended up going to Turners in Pasadena who started my PPT transfer the minute I walked through the door. I will never give a dime of my money to this business. read more

PRICE GOUGING Trying times bring out either the worst or best in Americans. This is an example of greedy opportunism. Like the people selling gas for 50 bucks a gallon during hurricane Catrina, this place will charge a consumer over $900.00 for a Glock 19. That is about $300.00 more than it should be. Exercising the right to be greedy is fine, but I for one will NEVER use this establishment for my FFL needs or other gun purchases, and make sure nobody I know does either. read more

Bought quite a few guns here. I thought their selection was amazing at the time a lot of gun stores barely had any inventory. I guess the place changed hands and staff as well. I used to deal with George, a very patient and informative gentleman. Then he was no longer here, and I had to deal with a younger staff that didn't have his positive attitude, knowledge or patience. I was a loyal customer but I decided to go to turners, I found the same AR 390$ cheaper there! I was shocked! Needless to say I bought it at turners in reseda. I came back once to check out a Kahr cw9 and it was 100$ more than Greta's in Simi Valley. That was the last straw. Oh, and the new owner Damien is stuck up to the highest degree. Does not deserve my business. If you are a grumpy person or having a bad day you should not be serving customers, it gives your business a bad vibe and a tense atmosphere. read more

UPDATE - 7/21/2012: Went in with a friend (against my recommendation) to buy a shotgun, she wanted to drop cash THAT DAY. There was 15 mins left til the place closed. Right when we entered, they were harassing us about closing time. All of the employees were standing around, huffing and puffing, looking pissed because there were people in there. How dare potential customers come into a store and want to spend money! FUCK YOU GUN WORLD, GUN FANS ARE LOYAL, DON'T SHIT ON THEM & DON'T TREAT THEM LIKE FOOLS. You have NO CLUE what customer service is. I've been shooting my whole life and you treat even experienced shooters like they're morons. Go F--K yourselves! There's 2 guys in there who kick-ass, one name is Israel, & I can't rememebr the other, but he's in his 30's and has glasses/dark short hair... you'll know him, he's cool, also works at Angeles Shooting Range. GW is LUCKY to have them, I'm sure they're the ONLY things that keep the doors open at that rat hole. PREVIOUS REVIEW - 1/10/2012: Just last week I spent over $1400 on an AR there. I spent some more on some add-on's for said AR. The other day I called and asked if they had a particular add on and if they had enough. They said yes & had 12 of them in the color I needed. When I got there, they didn't have any in that color. Now this part is hard to find, but to f--k it up and say they had 12 and they had NONE... WTF is that, a LIE, bait & switch BS. So I bought what they had of the other color of this add-on. When looked at the parts closely at home, they didn't fit the rail on my AR properly. So I need to shoot the gun a bit, see how it performs and determine whether i want to spend the lot of money on a new rail system. I called Gun World and asked if I can return the add-on's since they haven't been used, I just bought them not even 24 hours ago, and they said store credit only. WHAT. THE. F--K! First, I got lured out there with the lie of having my product, which they didn't, then they wouldn't let me return what won't work for my AR and only for store credit when I just dropped over $1400.00 the week prior on the AR? YOU SUCK, Gun World! read more

Go to Guns Direct (they have 4.5 stars -- nuff said). In case you're looking for legit reasons not to come here: I literally felt like they didn't want me in the store at all. The dude I spoke to wouldn't make eye contact or engage in any way. There was one or two guys there who were friends with the employees which made it feel like I was walking around someone's house as they silently acknowledged that there was a stranger creeping around their stuff. Not even gonna waste any more of my time on this... Just a warning to stay away. read more

PRICE GOUGING, AND DUMB RULES Met someone half way to do a private party transfer, we found this place and was it a mistake. I couldn't believe the prices they were selling ammo. Or the prices on their weapons. way overpriced. I felt bad for the guy who i sold the gun to he had to pay the 35 dros (normal) but than he had to pay and extra 20 dollars a lock!!! hey explained he had a lock at home and it was purchased in the last 10 days and that he would bring it upon pickup of the gun they denied him and said if wants to do dros he must purchase the lock... DO YOURSELF A FAVOR STAY AWAY PLACE IS A RIP OFF.... read more

Go here if you don't mind paying 20-30% over face value. Maybe more. Simply put, they are price gauging to the max and don't care about you. Go somewhere else. Anywhere else. read more

Terrible Customer Service Went in completely open to the idea of buying something new and possibly a sight. I was willing to spend a couple grand. After walking around the store and getting some basic info on a few guns I decided I wanted to do some research first and possibly return later that day to actually buy something but figured I'd get the sight right away. I ask the guy in the front where his sights were and his response was "in that case over there". I look over and didn't see what I was looking for. I explained what I was looking for and his response was, "yeah we have em but they're way down. and I'd have to get em out." I was pretty flabbergasted. Figured I'd keep my money. Wouldn't want him hurting himself showing me his products. read more

Always have had a great experience here . Have been coming for over 5 years . I've bought new and title transfers from 2nd party . Well knowledgeable staff and patient considering it's always jammed pack with customers . So go in when you have some time to spend and these guys will take care of you . read more

I was in the neighborhood looking to purchase my first handgun a month ago so i went to Gun World. Very dismissive staff. I went in and never got noticed nor greeted by the staff. I guess they smelled the scent of a newbie. A week ago, I went to Guns Direct. They were very accommodating and helped me purchase my first handgun. No hassle. read more

Like many others have stated, this place has a great selection of firearms. I love walking into the back room... That's where they carry all of the good stuff. The glass cases show off a beautiful array of automatic and revolver handguns. The shotguns and rifles are all over the place. In the middle if the room there is a case for their used handguns. After spending some time browsing, I finally had to approach one of them for assistance. I tried to be friendly, but I still felt like he thought I was wasting his time. He was very short when he answered my questions, and he didn't seem to care about matching the right gun to the right shooter. Despite all of this, I put a down payment on a .45 automatic. What I didn't know, and what no one explained to me, was that the cartridge size for this particular gun was rare and somewhat expensive. When I explained this to them a couple of days later, they charged me the 25% stocking fee. I practically lost my down payment!! The place and products are cool, but the people aren't. Unfortunately there aren't too many alternatives in the valley. Happy hunting folks !! read more

Gave them another shot yesterday. FAIL Wouldn't even try to come close to lowering the price to where everyone else was set at. Was upset about me bringing "price match" up and got even more upset because another customer heard me say it and he asked the same. Walked away, drove 5-10 mins and saved $200. Still has a cool collection tho, just wish the prices were competitive. read more

I really don't know what all those negative reviews are about. They were super friendly and professional toward me and did not make me feel uncomfortable because I didn't know too much about guns. They answered my questions in a helpful manner without being condescending and helped me buy a kickass gun for home protection. read more

Went here today to look at sig Sauers. I asked him what the price range was of p229 on the phone. Told me 950. Walk in they're 1200!!! I said to the man it's 200 more then anyone else. He said well that's because no one else has them. The guy was so snobby and so privileged apparently. For him to flat out say to me well too bad and that he can raise prices 25% more then anyone else is ridiculous. People I walked into direct guns and also aeig guns or whatever it's called best gun world. Much better places and friendlier ! read more

These guys think that if they are busy they can treat customers with no respect. Well you are busy now but when you'll start being slow again these reviews will still stay on your listing haha read more

I can't believe this place has bad reviews. I've recently got interested in owning a firearm and I went here, I've been into gun shops before and they can be timid but not Gun world. I'll continue to do business with them. read more

I walked in 3 weeks ago and was greeted by Marcus. He was ultra friendly and very knowledgeable. He really tried to make my visit here as pleasant as he could. He even took his time and showed me several handguns in a similar price range. It was a great experience.The prices here, at least in their pistols section, didn't seem much different than the prices at the Turners in Reseda. At that moment I thought to myself, "I have been treated poorly here before but with their "new and improved" customer service, I'll buy from Marcus." Flash forward to two nights ago, I walked in, money in hand, ready to put $300 down on either a SpringField XD40 or a Smith & Wesson MP40. I wanted to look at the guns one more time so that I could finally decide which one to get. My favorite salesman, Marcus, was busy with several other people so I decided to wait. Another salesman approached me but I told him I was waiting for Marcus. (I figured I'm the customer so I should be helped by whoever I'm the most comfortable with, right?) Anyway, by the time I finally got to speak with Marcus it was 6:30, a half hour before closing time. Because I was ready to buy, I proceeded to ask Marcus more questions about the lay away plan and other costs, procedures involved, etc. Afterwards I told him I wanted to see the two guns one more time before deciding. He showed me the XD first and we discussed it, then I said to him "I want to put some money down but I want to see this other one first." he says "Absolutely". Thats when the guy in charge signaled to Marcus that they were closed. I looked at my watch and it was 3 minutes to seven. Marcus apologized profusely and tried to put me at ease telling me that they are open again tomorrow, etc. The moment became very awkward. Can you believe it? I went in to buy, but they kicked me out. I thanked Marcus and walked out feeling a little embarrassed at the awkwardness of the situation. As I drove home and replayed the situation in my head, and the more I thought about it, the more I became annoyed that I was made to feel so awkward. Marcus is a good guy, but I will not give my business to the people he works for. I have been treated poorly at this place one too many times and I am done. The next day I went to Guns Direct, a few blocks east of Gun World. It was little store with not much inventory but they can order anything you want. The guys there treated me the way a paying customer should be treated so put $300 down on an XD40 that cost me $50 less than it would have at Gun world. read more

I've been shopping around for a while. This was my first firearm purchase. I checked out pawn shops, sporting goods stores, as well as other gun shops. This place is always packed. I asked the guy when the slowest time/day would be so I could feel a little less crowded (it's a small shop in terms of room to move around). The place looked full to me and he said, "This is completely dead right now." This he said to me with a straight face. The sales folks are helpful. There is a wide array of inventory. The merchandise isn't overpriced. Parking is difficult. There is limited street parking. Someone mentioned in one review that they were ignored. I had to get one of the employee's attention in order to be helped. Eh, they could boost their customer service a tad bit, but in my opinion it's not worth using the term "worst customer service." I've been to places where the staff has been condescending and downright rude. This place has middle-of-the-road customer service. However, once someone is helping you, they are pleasant. I guess it's just different for every person. read more

First time at Gun World today. I couldn't have had a better experience. They gave me a sweet deal on a Hogue grip for my new Ruger. I'll be coming back as a return customer. read more

If cash is no object, then Gun World is your gun store. If you worry about such pedestrian things as rent and gas prices, go elsewhere. I'm all for the "small gun store" that has slightly higher prices than online dealers in order to meet their overhead. Fine. A 50% markup over the MSRP of most guns and ammo is excessive in my book. A brick of ammo costing $40 at most retailers costs $60 at Gun World (Federal Gold Medal, if you want to crunch the numbers). There's a reason they don't quote their prices over the phone: they're betting that you're going to impulse-buy their merchandise while you're in the store without shopping around. 2 stars for two reasons: First, a consignment rack of firearms (i.e., used guns) that are marked at a price commensurate with their value, and second, a relatively friendly staff. A great place to window shop, but that's about it. read more

I have bought 7 through them. ask for Ben and Jorge & Isreal, Mike, jon or Marcus! I got really great service, great selection, they took the time to tell me and my son about the different choices. yes, the pricing is a bit higher than srp, but get your discount. they have coupons. show up with your own locks. or you can get them there. its the law, not the gun store's policy. Great selection of ladies accessories! all the guys are really sweet there and very knowledgeable. mom and pop store that hires ex military. they totally have my business. Have you been to turners? pick a number wait 2-4 hours and they dont have it in stock. now thats a shopping fail. from the looks of some of the whiney posts here, you boys should be shopping for vagisil. not guns. read more

Agree with many of the other reviews. It's hit or miss here (pun *sigh*). Some of the staff members can be condescending and seemingly reluctant to provide any customer service. On the other hand, on one occasion when I purchased a hand gun here, the gentleman who sold it was extremely helpful, had a great sense of humor and didn't creep me out. Wish I could recall his name. I've visited several times since, but haven't seen him. Perhaps they let him go due to his great attitude and service. Buyer beware, mileage may vary: depending on which staff member you draw during your visit, you may have a great experience or genuine 1 star service. For that, they get a 2.5. Sorry guys, hope you one day get it right. PS: The purchase? Sig P226. Overpriced at this store, but still a favorite, tried and true per its reputation. The sig gets 5 stars. read more

Worst Customer Service in a gun store yet. I really would like to like this store. They have a really nice selection of guns and accessories. However, I went in there twice last week trying to buy some 9mm and on both occasions was ignored. The first time I had called ahead of time to see if they even had 9mm as most stores are completely out of most ammo. I walked into the store and stood at the counter for 15 mins while the employees behind the counter stared at me while they filled out DROS for other customers. Granted, I understood that they were busy with other customers but, they never greeted me when I walked into the store, told me they would be right with me or even tried to ask me if I needed anything as I turned around and walked out. I came back two days later with a co-worker and tried again. After 10 mins, he and I went to another store just east of this one on the same street. We walked in and the sales person greeted us as we walked in. He was doing some paperwork and told us be with you in a minute. He asked me what I needed and I told him some 9mm ammo and much to my amazement he stopped his paperwork and filled my order. We were out of the store in less then 10 mins. I'm guessing that Gun World has such a great selection because of the customer service and not because they would like to make a sale. read more

I recently bought a Springfield XD 40 , they made the process super easy and gave me a great price . Will buy again here no doubt !!

why has a week gone by and you have the same message saying that you cant pick up the phone?? your a business right??

A tidy, well organized establishment which has a well rounded selection of firearms ranging from home defense handguns and shotguns to precision target rifles. They are PPT ("Private Party Transfer" - $35 when I last used them in mid '07) and mail order friendly provided you do your part to ensure a smooth transaction. C&R and COE cash and carry recognized for C&R pistols and rifles. I'm not sure whether they are OLL (Off List Lower) friendly but it's worth a try. Most of the personnel are knowledgeable and the few that aren't refer to the owner. Take time to visit the show room in the back of the store. Like many small gun stores, prices while on the high side, are not out of the ball park. read more

Gun World - Gun World - Burbank, CA - Guns & Ammo Near Me - Burbank, California

There seems to be a wide variety of reviews of this place on Yelp - some of them very negative. I am amazed sometimes about how, on-line, some people feel entitled to unload both barrels on a place because of some minor convenience. OK, so the level of customer service isn't what you'd find at a five star hotel, but it's a GUN SHOP, people. In any case I have been to this and the neighboring competitor, and they are about the same in service and prices. Gun World has a slightly better selection, and they have more ammo in stock. But both are fine for normal needs. read more

4 stars because they have a great selection of handguns. Almost everything which is CA legal is in those glass cabinets. However they are 20-30% more than online dealers, such as Buds. If you buy online and ship to them they charge $135 plus sales tax (even for an out of state purchase). Gun Country accross the street only charge $95 plus sales tax. I have seen negative comments about customer service. A couple of times I went in and spoke to a guy - not sure on name. He was cocky and I didn't like his attitute. However last time I went in I spoke to the a couple of the older guys. They were really friendly and very helpful. Unfortuantely due to their prices, I will have to continue to use Gun Country on 1313 Magnolia. read more

Shout out to noel at gun world purchased a firearm a few days ago and when I went to pick it up he helped me out by choosing some accessories and sights would recommend to people in the la area read more

big mistake !!! never use this store !! i sold them a gun for a trade in, today i received a letter ...to ....my home address.. from the person who bought the hand gun.. the letter stated that 'gun world' told him we were both born in the same state and thought that was funny. i sent a copy of this letter to gun world...their response was that this customer had taken a screen shot of my information while the salesmans back was turned... wtf....this is identity theft folks. gun world has now given someone every bit of my personal information. my dl#, ss#, address, birhtdate, this is criminal. they responded to me: they contacted the buyer and told him not to contact me again. really, why whould he need to, he can now ruin my life ! if you do purchase a gun from this crappy company...check your receipt, hand writen and obviously no one can do math . when i called them out on it, stephanie told me the salesman had bad writing and forgot to add in some of the charges ??? seriously i wish i could give them a .. -5...on the rating do not use this store !!! read more

I bought a gun approx 10 years ago. Had them change the grip to a laser grip I called and explained the original grip was not left in the box. They told me to bring it in and they will replace the grips. I said I am happy to pay. I arrived and found a line. No one said make an appointment. Been outside for 30 min. Complete lack of service. I'm leaving now. read more