This is for North Face Pottstown premium outlet location: bit disappointed by customer service. It…read morewas discriminatory to a certain extent. After purchase of $XXX, we are bit upset of how we were made to feel and would be returning the jackets back at different location!

Prices are not significant discounts considering its an outlet store…read more Usually a bit messy and selection is hit or miss.

Bought my daughter a jacket here. Looked great, great price, kept her warm...but after a month the…read morepocket ripped open, and early the next season the zipper started getting stuck and has now completely seized. I wrote the company to see if there would be any remedy: nope. They said the warranty was up. Cheap prices = cheap product. Buyer beware.

After Purchasing a jacket from this company I got many different answers why I couldn't return it…read more One answer was it's made in China And it's a Chinese size not AUS a size. Was never told that on the website so after that I spoke to someone else who's kind of a bully who asks me to take pictures of the jacket and explain It's over and over again it was on the verge of harassment what's going on I would not recommend this company I am not a happy camper. Go to Amazon Or some other company this is a shady company.

The family used Cabin Craft three years for a full tubing trip down the Perkiomen Creek. The…read morecommunication, price, tubes, and shuttle were great. We had so much fun we bought our own tubes during the winter. So, the past two years we used the shop just for their shuttle service. Service still has been very good!

Cabin craft is a very personable ski shop with friendly staff. They were very helpful for whatever…read morehas been needed. From sales to the quick turnover of my sons wax and sharpen to his board.

They sell through Amazon and all over their product description it states free shipping and…read morereturns! Well, I was charged for shipping and was told it was because they were a third party! Then take it off your product description! It was the only reason I purchased from them! Its not like it was a cheap product; close to $300!

I had to make a size exchange and it went quick and easy. We went to the Philadelphia Outlets…read morestore. The staff was very friendly and helpful!!

I typically order online from this store and have never had any issues. I went to the store at the…read morePhiladelphia premium outlets to return a gift in exchange for merchandise credit. There did not seem to be an issue and was given the credit via a paper voucher. Upon receiving this voucher I confirmed with the employee that it can be used online as I didn't live nearby an he confirmed that I can use it online and added they didn't hand out merchandise cards. I tried using it online only later to find out from customer service that it cannot be used online. I called the store to see if they could use my voucher for me and order online from there end and I was told no and they hung up on me mid sentence. Because of the rude service, I will be making purchases from competitors moving toward.

Great staff! Took the time to fit me perfectly for my new snowboard and boots! It was ready with 3…read moredays. Could not ask for a better place. My sister got her whole snowboard set up here as well with the same attention to detail!

Best place around for all your skiing needs , My family and I all have rented ski there for the…read morelast two years, Staff is very Knowledgeable friendly and helpful, would Definitely recommend them They also have a nice bike selection and other outdoor sports stuff