I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

I purchased a used truck that had lots of minor issues. This morning the truck completely crapped…read moreout and I had it towed to the Southwest Car Care since it's pretty close to the house and open on Saturday. After doing some basic troubleshooting we thought this was going to be a big job, probably a fuel pump and various electrical issues. 30 minutes after the truck was dropped off I was called by the shop and they walked me through everything. Turns out it was an electrical issue from the previous owner that made it look like a fuel/air issue with the truck. Southwest could have easily gouged me and told me it was any number of other items. I went to the shop and they walked me through various items on my truck, letting me know what was in good shape and what could use further review or maintenance. They showed me any items that they thought were safety concerns and then detailed how they can be fixed. I went into this expecting a huge repair bill and days without my truck. I left Southwest Car Care the same day with a lot of knowledge and a trusted mechanic for any of my future car issues. Oh yeah, and a perfectly working truck.

They replaced my son in laws engine and I noticed it started leaking coolant after 400 miles. I…read moretold him to bring it back and they said the hoses were leaking so they replaced them and charged over $400 for an upper & lower radiator hose! Drove it home, still leaking, went back and they said it was now the water pump, which is under warranty from the engine replacement. They obviously misdiagnosed the coolant leak and would not refund the hoses. I said I would be happy to pay for the hoses but refund the labor since you misdiagnosed it. Nope, but they replaced the water pump because it was under warranty. Technician misdiagnosed the truck and charged us. Beware!

Great work. Did my Cat back exhaust for a great price. David was my mechanic and he seemed to know…read morewhat he was doing sounds awesome now thanks y'all Josh Jackson

DO NOT DO BUSINESS HERE: bought my truck here for a blown spark plug, and other work, he charged me…read more$800, i had to bring it back here 3 other times over the next month for the same blown spark plug issue, after the 3rd time he had another mechanic tell me he could fix it better but i would have to pay him another $700, i said no way , i picked up my truck took it to another local mechanic that fixed the blown spark plug for $400 and i have had no issues, when i went back to a & b to see about only getting a partial refund pedro refused to even think about it, he is not an honest guy, i repeat DO NOT BRING YOUR VEHICLE TO THIS SHOP FOR REPAIRS, PEDRO IS NOT AN HONEST GUY, a. bush

Update- Took my car to the original shop in Dallas (they're also BBB accredited) I mentioned in the…read morereview, and wouldn't you know, they were able to fix the issue by cutting out a piece of plastic to access the bolt and repair/replace it, then did my alignment. Car feels great now, avoid this shop, or at least get a second opinion before handing over ANY money to this place.

We've used Jason and his guys for several years and there is no better place around to get your car…read morerepaired or serviced. I'll repeat others' words like honest and trustworthy, but they go far beyond that. I wont take my cars anywhere else.

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd…read morenever overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you!

I have been going to this location for over twenty years. Bobby is the head man at the shop and has…read morebeen my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back!

Took my car in to have the brakes changed, oil changed and transmission fluid changed. I couldn't…read morebe more pleased with the service. I highly recommend this place and I will be returning.

I can't say enough good things about the service and expertise of the men that work here. We've had…read moreour four vehicles in here a half dozen times. There's almost always a wait time to get our vehicles serviced but I've never walked away feeling taken advantage of. They charge fairly and always take the time to explain the repairs before doing them. They're definitely my go-to mechanic in this area!

Lack of knowledge. Avoid this place. They estimated 2 hrs for 20min job so I left went to shop…read moreacross the street got it do it done in less than 10min

Did good work at a fair price aligning my old 1 ton truck. I trust these guys. Great job!read more

good old fashion car care , front end good customer service -- did not go to shop area but the work…read morewas fast enough and good .. not the "k" place before -- if any other work needed I will go back

I've been here twice the past month and great service all around! Usually I kinda get a run around…read morewith mechanic they were very direct and informative. There was 0 confusion they were upfront with the cost and what the car needed! If you're looking for a reliable, cost effective, and honest mechanic then look no further!