Always a good experience with Bobby and his employees. They are honest and reasonable and their expertise gives me confidence in their work. read more

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd never overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you! read more

We can't thank triple A enough. Driving to visit family on a long haul trip over the holiday weekend a certain service Supercenter managed to knick our break line and we fully lost our breaks. After 4 other local shops told us we were out of luck for another two days, Triple A was to the rescue. The shop was super comfortable for waiting, all the guys at the shop were unbelievably nice and they fixed our breaks in less than two hours. We couldn't believe our luck and what an awesome job they did getting us back on the road. Thank you triple A! read more

I have been going to this location for over twenty years. Bobby is the head man at the shop and has been my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back! read more

Bobby & the gang have been taking care of our cars for 18 yrs. Had my son's Corolla fixed 2 weeks ago & Rob noticed the gap in his bumper below the left headlight & he mentioned to my wife that he could fix it easily. The car had been in an accident last year so I had had it fixed at a body shop but it had started coming loose. Despite Triple A not being a body shop, Rob took care of it today. He saved me a trip to Royce City where the body shop is &, most of all, he did it for free. He did a superb job! Thanks to Bobby, Barry, & Rob. More power to you!! read more

Professional and kind staff. Ready to care for your car, efficient, knowledgeable and reasonable pricing for work. I recommend highly!!

I love Triple A. We've been going to them for years and they always get the job done right.

Fair pricing, and very communicative... bought my own catalytic converters and they changed them within a couple days! First come, first serve... no appointments needed! read more

Bobby (and Greg before him!) and AAA have been taking care of ALL my cars (projects/collectors/daily-drivers) for more than 25 years now. One of the most honest and sweetest guys you'll ever meet and will treat you with respect and honesty every single time. I ALWAYS steer all my friends and family to Bob and he treats them like royalty! Me, my family and all the friends I have referred to AAA are and will be AAA customers for life! Thanks Bobby! read more

I bought my Ford Edge here last week for a brake concern. We brought it to this shop due to it being highly suggested. My experience was awful. We had to bring the car back twice after the initial visit to get it fixed. The first time we received the car, the brake light was permanently on, and brake parts were missing. We returned the car to get it fixed. The second time we received the car, the car could not go past 25 miles an hour even when hitting the gas pedal to the floor, the engine was smoking, and it was not safe to drive. Each interaction with the team promised the concerns would be fixed, but instead, they got worse. Triple A Muffler is TOTALLY fine with allowing its customers to drive unsafe cars. In addition, Triple A Muffler does not check its work. The owner promised to call and apologize to the car's owner but did not follow through. Triple A Muffler does not honor women owners and does not care about its customers. Choose another automotive shop. read more

Used them in June 2023 for a set of dual exhaust on my 1961 Thunderbird. Very unhappy with the product. They screwed up the job with bad welds and pipes that were up against the Frame and Transmission pan. I Returned by towing the car and they were unwilling to fix the pipe against the Frame. There are good Muffler and Tailpipe shops out there, but this is definitely not one of them! read more

Triple A Muffler Complete Auto Repair - Auto Repair Near Me - Garland, Texas

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There Honest and do good repairs there not cheap but you get what you pay for and I will always be a customer.

I had a situation ~ 2 months ago where I went to Dallas for a long weekend and got my catalytic converter stolen. I called this place, and I am so glad that I did! They were ALL amazing. Everyone there was so friendly, and so attentive. Bobby was outstanding. Not only did they get my car drive-able but he coached me in what would be required by insurance. My insurance claim was so complete that it was approved within a week of being submitted, with no additional information required. All work was all done by friendly staff members. What a great place. If I lived in Garland this would be my new shop for life! Highly, highly recommend. read more

Great in and out service!!! The representative was super friendly and helpful which really made me comfortable read more

They have been extremely professional, quick and reasonable for my previous cars, and I will soon be using them for the current one. No thought of going somewhere else. read more

My family has had our vehicles services from Triple A for almost 20 years now. We will not take our vehicles anywhere else. We have a peace of mind on what will be done and the care it is in. They have integrity and quality work. Outstanding service from beginning to end. read more

Can't say enough about this shop! I had some issues with my truck and thought it seemed like the transmission so I took it to a transmission shop, it wasn't but that didn't stop them from telling me they did more than just transmissions and hosing me for $900 just for my truck to show a check engine light that wasn't there before and be completely broken down two weeks later. I towed it to another shop owned by a friend of my in-laws, where they diagnosed it as needing a catalytic converter, something they didn't do. i found Triple A on Google and read the reviews, so I had my truck towed here. I was driving a company van while my truck was down and out, so I told them that I was in no rush to get it back, feel free to put others in front of me if they are busy. I towed it to Triple A at about 3PM on Friday, got a call at 8:30AM on Saturday letting me know what was needed, and another call at 10:30 letting me know I could pick it up. Picked it up, paid an extremely fair price, and took off - and it runs like a champ again. I've found my go-to shop for future issues and I'll definitely be recommending them should the opportunity ever arise. Thanks! read more

Told Bobby I would write a review so here I am. The P0430 code was on for awhile and they changed out my catalytic converter. Code went off and am doing well thus far. I pray it doesn't come back on, lol. Much respect to the team at Triple A. read more

The guys here are awesome, very professional. I thought it would take a few days for my vehicle to get serviced since there was so many people when I dropped it off. Which was around noon for a tune up. But got a call before closing time of that same day. Thank you gentlemen read more

Got me in quick, called with the issue, were understanding and not pressuring. Will be back

They are honest and reliable people who will give you a fair and reasonable price on any repairs you may need.

I was greeted by friendly staff as soon as I walked in the door. I explained what I needed and was told it would be about a hour and a half wait before they could get me back to check it out. The wait time was accurate. When the tech checked out my car, he came to tell me what was found and what was needed. He was friendly and not the least bit pushy. I gave him the go ahead and was told it would be another 90 minute wait before they could get the car on the rack because there were two others in front of me. A little more than 90 minutes later, but less than two hours, they said my car was ready and check out was quick and easy. While sitting in the waiting area I heard them make multiple calls to customers telling them their cars were ready. They also made calls to update customers on what problems they found. The staff told customers "we found this and this, but you don't really need this or you could put off this until your ready". There was no pushy sales people and I didn't witness anyone trying to add aditional services to that were not needes. If anything they were trying to save their customers money. read more

Triple A Muffler Complete Auto Repair - Auto Repair Near Me - Garland, Texas

I got a muffler delete for $100. They were quick and friendly. It has been 3 months, no loose pipes or odd sounds.

For the past 10 years, my family and I have taken many of our cars to Triple A Muffler located on Broadway in Garland for service ranging from battery replacement to more involved mechanical work. This business' expertise is great but beyond their expertise is their concern for customer service. Triple A is the correct rating for their professionalism and customer service. You won't be disappointed. Don Skaggs and family. read more

Great prompt service. Competitve prices. Can't recommend this place highly enough.

Great service they where very busy at 9: am but I was able to get in and out no problem very good group of mechanics

Awesome mechanics! Very honest work. Tell you what you need and don't need once they take a good look. They don't try to rob you for your money and get the job done CORRECTLY! Will definitely recommend to family and friends! read more

I volunteer nearby every Saturday, so when my cars check engine light came on as I was leaving, I looked up the closest repair shop and barely made it. The car could not accelerate over 20mph so taking it home to my usual shop was out of the question. Triple A was busy (Saturday afternoon, duh) but Barry got me checked in quickly. It was going to be a couple hours so I hung out for 45 while my boyfriend drove from Plano to pick me up. I saw dozens of people come in and check out in that time and every one seemed to have a history and rapport with the staff - which is nice. My own cousin works at Firestone and even I don't get that kind of welcome lol I got a call (about an hour sooner than anticipated) from Scott letting me know my issue had been identified. Unfortunately, the part that needed to be replaced was $$$. Sucks because I am still trying to save for a surgery I need but ...had to have the car for work so I OK'd the repair. While they worked, I took their $899 quote and looked up the part/avg labor costs. Their quote was reasonable, if in the middle-upper range, but the repair seems to have worked(it's been about 2 months). Now I think I'm due for a brake pad replacement but still trying to save. I called the shop I have been swearing by for years and got a wallop of a quote, so I rang Triple who've quoted me at $300. That quote seems much more competitive than their first repair and worlds better than my go-to mechanic, so I intend to take Triple up on their word soon. Thanks guys! read more

I came here for the first time based on good reviews and recommendation from the Nextdoor app. I came in to get my car looked at. I had a oil leak somewhere. I called before I went to make sure they had time today. The guy said yes and so I went. Barry got my information and said we will let you know soon. I waited and waited. 2 hours went by and I noticed my car never moved from it's parking spot. I asked Barry how much longer until my car gets looked at. He said " oh what car is it" it will be 20 more mins. You're next on the list. Okay. I waited and 30mins went by. I finally gave up and asked him for my keys. He said oh but you're almost next. Then I heard a guy in the back say any repairs will have to be done tomorrow. That's enough for me to never go back and never recommend this place. I noticed a lot of people get helped and it's because of who they knew there. No thanks. Never again in my life. Thanks for wasting 3 hours. read more

Triple A Muffler Complete Auto Repair - Waiting area. Coffee. Tea. Tv. Computer and free wifi - Auto Repair Near Me - Garland, Texas

My sister owns a tire store and this is the place she recommends to all of her customers in need of an alignment. Yes, you heard it...they do alignments at a muffler shop. She actually tried to do alignments at her store years ago and after spending a fortune on the equipment required, found it nearly impossible to keep a good, consistent alignment guy. AAA Muffler has a fantastic guy that has been there for years, so when you go there, your car is fixed and stays fixed. They do so much volume that they do not need to cheat people or nickel and dime them to death to keep in business. If you go on Saturday, it is first come, first served, so go early because like I said, they have a great reputation and are always busy. I know because I am a customer, too! read more

Have been using these guys for all my auto repair for over 10 years, they have been very reliable, friendly, and above all honest! I recently needed a part replaced that had to be ordered which ment it would take several hours I was shocked when they offered to give me a ride home and pick me up when my car was ready FREE. Bottom line this is a shop you can trust with great prices that treats you like family. read more

Man to say the least this shop keeps on impressing me to no end. My wife and I use them for our company and the vehicles that we have we drive about 300 miles a day on each so we need periodic and regular maintenance and for a long time I was never trusting the mechanics I used to go to. But a friend referred me to this place saying that his grandma used it and they never took advantage of her so I thought hey maybe I should check them out too. Been using them about 2 years now and I just brought my truck home today and sure it's always upsetting when you gotta go spend money to fix your car but knowing you got the job done right, knowing that you've got people like Bobby, Scott and all them up there at Triple A Muffler from Barry to Mason & Tracy. They will all take great care of you, it's a great place and I would recommend this place more than any other place. Like if you live within a hundred miles it's worth the drive, this is the shop to use! Chris Hale Green Rhino Super Cleaner! Mesquite, TX. read more

I'm just going to say this... If you're looking for honest car repair people, if you're wanting a fair price and no run around, you'll consider going to Triple A for your next repair. It's not a fun occasion to have to have your car towed into a repair shop, you're thinking of so many things, money and transportation are the top two. Being family-owned, honest and reliable, you're going to feel as good as you're going to feel in the circumstances where you're going to pay for a car repair. I believe they do a lot more than mufflers and brakes... I'm happy! read more

This place deserves 4 stars for the price alone. Great price for the work done. They were really busy and it took a really long time. I think I waited at least 3 hours. I'm okay with waiting for quality though and so far the thing I had fixed has worked for a month without a problem. When the owner saw that I had been waiting a while he asked which car was mine and went and found out that it was done and checked me out. I consider this good and bad and call them as even. Good that he was proactive to help me. Bad because, just how long was my car sitting finished while I waited? 5 minutes? 10? An hour? They were working on it out of eyesight so I have no idea. read more

Thank you very MUCH SCOTT!!!! Took care of me and my family and got us out the door and back on the road and no time . I highly recommend this shop ask for Scott and he will take care of you !!! read more

Second time they have screwed me over and wasted my time and money. I refuse to ever set foot in their door again. Not only did they not fix my car, they actually ruined one of my shocks, and lied about it. And the other time they failed my car's inspection for emissions, so I spent $500 getting my car able to pass inspection, and it turns out it doesn't need to pass emissions because of its age. I would expect these "mechanics" to be knowledgeable of that sort of thing. There are plenty of car shops in Garland to choose from, so if I were you I'd check out a couple other places before giving Triple A your money. Also, I'm not removing a truthful and honest review so quit calling me. Thanks. And now 2 different people from this company have tried contracting me about this review, calling me a liar, and saying karma will get me. It is now my goal to make sure everyone I know never sets foot in the door of this place. I wonder how many other reviews have been taken down because they harassed the reviewer for days straight. I think the poor business practices are a direct reflection of the poor character of the owners of this place. PLEASE STAY AWAY FROM TRIPLE A!!! read more

They are alright people. I take most of my vehicles here to get worked on. They are a bit pricey, however, they are honest and very efficient. I've had a few hiccups with them on a few repairs however in the end they always make it right. Great local shop to get your vehicles worked on. read more

Pretty good service. Typically long lines, but they will get things done right. I've had some issues with them in the past but service has improved lately. read more

I wrote a review in November and I'm making an update. I would like to further my review to include extra excellence in customer service. They installed a new battery for my car in November and it wasn't quite hooked up properly. Long story short, it wound up running out of juice and I had to take it back in today. This isn't necessarily the best of situations, but Triple A handled their mistake exactly how they should. They replaced my battery quickly and didn't try to charge me a dime. This is how good customer service works. If they had tried to charge me for their mistake they would have lost my business. But they didn't. They fixed it and now they have more years of loyal business from me. read more

They forgot that my car was waiting to be inspected and diagnosed for the squeaking I hear when in motion; the employee forgot to write a "W" for waiting on my paper--Hey I understand everyone gets busy or makes mistakes-- Turns out they only had about an hour to look @ my car before the end of the day-- they told me it needed a $120 part for the squeaking sound. I CAME BACK THE NEXT DAY FOR MY WORK-- When I got into my car, the sound was still obvious-- so they DIDNT CHECK MY CAR TO ENSURE the sound was gone. I believe the day they looked @ my car they were in a hurry and just did a haphazard job @ properly diagnosing my issue. They are busy and do a lot of business-- who knows if my voice will even matter. read more