Very disappointed in the work performed and condition of car upon returning it. I had a serious issue with my cars computers not communicating with other modules on the car making the car not drivable. This was brought on by previous shop screwing it up. Do I brought the car here and explained what happened and they assured me they would find the problem and get it fixed. After car being there over a week I went up there to check on it. The mechanic told me he had not even looked at it yet. After being there a month they told me they could not fix it. So I picked the car up and got it back in much worse condition. The interior panels has been pulled and just left in the floor the new blower motor wires had been taken apart and left hanging. The mechanic and service manager were arguing and cussing in front of us. When we were trying to put things under the hood back in place to try to start the car the mechanic told us we had to leave the shop area now and they would push the car outside. They left the car at the edge of their parking lot entrance. Many interior panels left in the floor and several under the hood parts left in disarray. Car had to be towed home. I do not recommend anyone taking their car here for anything complicated. It's one thing to not be able to fix a car but after a month and getting the car back in much worse condition is bullshit. read more

I brought my vehicle to this shop for collision repair under an insurance claim. My insurance company paid the shop directly, which limited my ability to influence the repair process. I requested that the front bumper not be repaired, as the damage was only minor cosmetic scratching, and asked instead that the associated cost savings be applied toward repairing a dent in another area of the vehicle. I also stated that I was willing to pay any difference out of pocket. This request was declined because the front bumper damage was deemed part of the collision, while the dent was not. During repairs to the driver-side rear quarter panel, the rear bumper was removed, and in the process, the original OEM fender flares were broken. These were then replaced with used flares rather than OEM parts. The replacement flares do not fit as well as the originals and noticeably affect the appearance of the vehicle. Additionally, paint or chemicals were sprayed all over the black moldings causing them to deteriorate. I asked them about those small holes on the moldings, they said bring the car back after a few days and they will buff them out. The entire repair process took over six weeks to complete, which I found excessive given the scope of the work performed. They did fix the damage area but, in the process, they damaged other parts of the car. read more

Great service in Rowlett!! Nick helped me with one vehicle in Sept 2025, and Alex Perez with our other car in Nov 2025. Both super professional and fast. Highly recommend them!! read more

Ramon was very accommodating to me. The repair was done quickly. The car was washed and vacuumed after the work was done. The waiting area is clean and comfortable. I cannot praise them enough. read more

Not sure what happen to my first 1 star review last week. But now I have an update; my 91 OBS is home. I was able to end this journey with the help of a tow truck. On November 22, 2023 I drove my truck to Accelerate Auto Repair after reading the great reviews and how they can work on older model vehicles.I explained that several shops in the past were unable to tune the Holley TBI. Tim the service writer assured me that they can handle the tuning. After diagnosing the issues, I was quoted $1,800 to repair brakes and a complete tuneup ( Spark plugs, coil, wires). I agreed to the repair and was told it will be done after Thanksgiving. I was getting a little worried as December and no calls regarding my truck. I started to check on the progress on December 4. I explained that my limit on the truck was $2000.00 because I had a quote for a rebuilt LS3 at $7000. Tim explained that they were having an issue with the tuning. I checked back on 12/26, 1/5, and1/8. On 1/8 Tim explained that they found the issue with the distributor retarding back to the wrong position. It should be a couple of hours and a day to test. Well on 1/10, I called again and found that Tim was no longer with Accelerate Auto Repair and the tech was at lunch. GM was unavailable and owner works from home. Called back to speak with GM (Remon). I was told about the tuning issue and he will speak with the tech and call back. 2 days later I call again and found that the tech called in sick and still no resolution. IT was time to get my truck back, the cost was about $2500; I explained that we agreed on a $2000.00 limit. He made an adjustment to  $2034.00 and my truck was TOWED back home. I feel they wasted a lot of time and money just throwing parts at it with no clear path to resolving the problem. Just a Bad Experience! read more

Accelerate Auto Repair and Collision - Drove in and towed home. After 8 weeks in Accelerate Auto Repair. - Auto Repair Near Me - Rowlett, Texas

Accelerate Auto Rowlett, TX does great work with professional service. I was checked in promptly and given a ride back home, The service tech kept me informed with when my vehicle would be ready. I was picked up when my vehicle was ready with everything repaired and the invoice was exactly what i had been quoted. I am greatly satisfied with their friendly service. read more

I have had several of my cars repaired here, for maintenance as well as minor body repairs, everything was done in a timely manner and I was updated through the process. read more

Absolutely recommend this Shop! My Jeep got hit by a drunk driver and the second I started talking with Ramon he took over with my insurance to get me taken care of. He got my Jeep fixed with amazing repairs and results in 2 weeks and did all of the communication with insurance. The least stressful accident repairs ever. 100% my go to for any issue from now on! read more

Excellent service. we came from out of state to purchase a car here and everything went very smoothly. Andrew Moore, sales manager was especially helpful. read more

Great customer service. Great place take your car for repairs, very reliable. They have worked on several of our cars with great results I highly recommend this place. read more

8/2018. I do not recommend Accelerate Auto for restoration work. My experience was poor. Poor workmanship. Poor service. Each attempt to remedy made matters worse. Irreplaceable trim broken by driving screws through the plastic, improper installation of seats, lost parts, parts left off engine, incorrect screws and zip ties used to put truck back together after they lost the original hardware. Engine rebuild that idles poorly- told that's to be expected. Dented oil pan. Overspray over most of the top surfaces that took over 8 hrs to remove. I took it back twice and each time made matters worse. No offer of refund of money of any kind. Only was offer to leave it there again "for as long as it takes" after they had it for 2.5 months. Terrified to leave with them again. You take care of a car 20+ yrs, all original. And this is how it's treated. Update - 3/23/2020. It's been just over a year and half. 14k miles. Head gasket leaking coolant. No telling what else will go wrong. Well-ended up paying $2200 to fix. Timing cover to block was leaking. Accelerate Glued oil pan gasket to timing cover, so both the oil pan gasket and timing cover had to be replaced. Update- 5/9/2021. Well I had told these hacks not to worry about my instrument cover being loose. My instrument cluster lights have started to fail. Went to replace and discovered these assholes glued and screwed the trim and instrument cover, vs a proper repair - much less restoration. Again I suggest running away from this shop if you are looking for quality work and restoration read more

Took my car to get fixed because I kept hearing a noise. Dude was cool and fixed it for me. Great service!