The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

The staff have been fabulous from the front desk who were exceptionally friendly and nice, very…read moreinformative. The entire process went well and the medial staff, nurses, and surgeon (Dr Chambers) were very efficient and quick but thorough. Definitely recommend this facility and this Dr was amazing. Facility was extremely clean and it felt new and is definitely a safe place to recommend for others for any procedure that doesn't require hospitalization afterwards.

Love this place! Everyone is really nice and professional I…read moreget quality care here. Every time I have gone here I have had quality care with friendly people

This place is a medical clinic as you all know. You can either use them as a Primary care…read morephysician, or for those of you that may be on Social Security Disability, this is the clinic that they use. Either if you're filing for Social Security disability or you have a review of your case and they need more info, this is most likely the place where they will send you to. As my visit was ok, I felt that it took too long in my opinion. My appointment was at 2, I got there at 1:50. Had to answer a bunch of questions on the tablet but not all of them as they will tell you that you don't have answer them all. They finally called me back there at 2:45. Took my Xrays, and documented my medications. So this portion took about 30 minutes. Now I had to wait on the main doctor to come see me in the room. That took about 25 to 30 minutes before he arrived. He gave me some little physical tests then I was finally done. I finally walked out of there at 4:00.

I used to come to The Drs Inn when I was young, broke, and uninsured. Dr. Vrieland always provided…read moretop-notch, high-quality care and treated me like I truly mattered. I didn't come from a home where healthcare was prioritized, and Dr. Vrieland helped change that for me. Dr. Singha did as well. They helped me better understand my health issues and also helped diagnose an underlying disease. I have never found another practice that provided the level of care, compassion, and respect that I received here. As I struggle with my current provider, I'm constantly reminded of how exceptional these doctors are, and I'm genuinely looking forward to returning to the practice.

I've been coming here around 25 years and I LOVE LOVE Dr Sinha! I've raved about him so much that…read morenow he stays so busy it's hard to get an appt when I'm really sick. But I can always get my physical and my hug with him once a year plus seeing Dr V is always a pleasure! This place doesn't treat you like a number... you are never rushed and they are thorough! Why? Because they care about people. From the moment you enter the sweet ladies at the front desk are always kind. Then the ppl that take you back for weight, BP, temp have always been so sweet and kind. There's not a lot of staff turn over there so I've been seeing Robert, sweet Samantha for years! Today's nurse was wonderful didn't even feel it when he drew my blood. I can't say enough good things about this fabulous office. I just hope it never gets so busy that I can't get in !

Excellent first visit! Friendly receptionist and a doctor…read morewho explained everything clear. Very grateful for their care.

Everyone was nice and professional EXCEPT the PA. She was dismissive and arrogant…read more I went for treatment after spending 3 days in bed with a fever; chills; barely able to talk or swallow; practically had to crawl to the bathroom. The PA attempted to diagnose me with a "cold" Also reluctant to give me a work excuse. Had I been more aggressive, I prob would have gotten better treatment, but why does it have to be that way??

Every time I've been in it's been a smooth and easy process. The staff is always great -- from the…read morereceptionist to the doctor. They've taken good care of my kids. Wait time is usually around 40 minutes or so but that's understandable for places like this. They are also conveniently down the street from my home. I do recommend this place. Always a good experience.

I went in with stomach pain and the ladies up front looked like I was bothering them. The workers…read morewere saying they were having an issue seeing my insurance card. I emailed it twice and showed them just to tell me it wasn't Valid. I would have to pay out of pocket and then call them back to inquire about reimbursement..?

First, I was able to call and make an appointment same day. Pricing was upfront and reasonable. I…read morewas quickly seen and PA Ange Linu and Nurse Tanvi were very kind and compassionate, including the Receptionist!

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.

I have been pleased with this group. I have seen Dr. Pai several times. He is thorough, explains…read morethings well, answers questions, and is professional. Office staff and nice and very helpful. As an RN, I can be picky. Group and Dr. Pai have met my expectations.

I am extremely disappointed in this facility as it relates to sleep study testing. I came in for a…read moresleep study. I live with someone who is extremely ill and asked all staff if they would wear a mask in the room while attending to me. They agreed, but proceeded to not wear a mask the entire visit. I currently use a CPAP and explained this multiple times in preparation for the study. They explained that my referral was written for a diagnostic study, and I would not be put on a CPAP unless there was an emergency. In the middle of the night, I struggled to breathe and woke up out of my sleep, gasping for air multiple times. This is expected as I have extremely bad sleep apnea. I explained to the technician what was happening. She simply shrugged her shoulders and said I don't know. I can tell she had just woken up herself. This is not my first sleep study. In the past when I struggled to breathe, they put me on a CPAP is an intervention. I have a neurological condition that makes me extremely light sensitive. At the end of the study, she turns on bright fluorescent lights at 4:50 AM and tells me it's time to go. She says that I will need to come back to re-do the study because I never got in a deep enough sleep. She then proceeds to give me a paper to rate my experience. It's hard to get into a deep sleep when you can't breathe. As professionals they should've recognized that. This honestly feels like a ruse to get more money from my insurance company. Now I will have to look for another provider and complete this study all over again.